Commercial and contracts


Recent statements in this category are shown below:

  • Northumberland County Council (23 013 241)

    Statement Closed after initial enquiries Commercial and contracts 25-Jan-2024

    Summary: We will not investigate Ms X’s complaint about loss of earnings resulting from the Council’s delay in responding to her emails. This is because it would be reasonable for Ms X to make a claim against the Council at court.

  • Birmingham City Council (23 016 482)

    Statement Closed after initial enquiries Commercial and contracts 24-Jan-2024

    Summary: We will not investigate Mr B’s complaint about the Council not repairing a leak which is affecting his business. This is because it is reasonable for Mr B to take the Council to court.

  • Arun District Council (23 015 643)

    Statement Closed after initial enquiries Commercial and contracts 24-Jan-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s non-payment of his company’s invoices. This is because it would be reasonable for Mr X to go to court.

  • Telford & Wrekin Council (23 011 139)

    Statement Closed after initial enquiries Commercial and contracts 23-Jan-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s termination of a commercial contract. This is because it would be reasonable for Mr X to take the matter to court. Mr X’s complaints about the Council’s DBS checks are late and we will not investigate his complaint about the Council’s decision not to award his company a new contract as there is not enough evidence of fault in the way it reached its decision.

  • Liverpool City Council (23 013 105)

    Statement Closed after initial enquiries Commercial and contracts 22-Jan-2024

    Summary: We will not investigate this complaint about the Council’s decision not to sell a commercial freehold as there is not enough evidence of fault causing an injustice to Mr X to justify investigating.

  • Kingston Upon Hull City Council (23 014 599)

    Statement Closed after initial enquiries Commercial and contracts 15-Dec-2023

    Summary: We will not investigate Mr X’s complaint that the Council wrongfully ended his tenancy of a garage following non-payment of rent and that it has not allowed him to collect his personal possessions since the repossession. There is not enough evidence of fault to justify an investigation.

  • Halton Borough Council (23 011 588)

    Statement Closed after initial enquiries Commercial and contracts 22-Nov-2023

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to open a market on Christmas Eve. This is because there is not enough evidence of fault by the Council and investigation is unlikely to achieve any worthwhile outcome for Mr X.

  • City of York Council (23 007 897)

    Statement Closed after initial enquiries Commercial and contracts 10-Nov-2023

    Summary: We will not investigate Mr X’s complaint about the Council’s failure to fulfil its promise to enter into a tenancy agreement with his business. This is because we cannot achieve any worthwhile outcome for Mr X. The courts are better placed to determine if the Council has breached the terms of any formal or informal contract and to decide any losses or remedy for the impact of its actions.

  • Oxford City Council (23 005 305)

    Statement Upheld Commercial and contracts 09-Nov-2023

    Summary: Mr D says the Council incorrectly rejected his application to exhibit at an event. We have found evidence of fault by the Council and have upheld the complaint and completed the investigation.

  • Leicester City Council (23 008 841)

    Statement Closed after initial enquiries Commercial and contracts 07-Nov-2023

    Summary: We will not investigate this complaint about the way the Council carried out a tender process. The Council confirms all bidders received the submission questionnaire on the same date. It also confirms the complainant passed this questionnaire. I do not consider an investigation will lead to a different outcome.

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