Exeter City Council (25 021 537)

Statement Closed after initial enquiries Private housing 16-Jul-2026

Summary: We will not investigate this complaint about a property that is in disrepair near the complainant’s home. This is because it is unlikely an investigation would add to the Council’s response or lead to a different outcome.

East Staffordshire Borough Council (26 009 910)

Statement Closed after initial enquiries Private housing 16-Jul-2026

Summary: We will not investigate Mrs X’s complaint about advice the Council gave to her tenants during an eviction. It would be reasonable for Mrs X to seek a remedy in court.

Coventry City Council (26 010 675)

Statement Closed after initial enquiries Private housing 15-Jul-2026

Summary: We will not investigate this complaint about the Council’s decision to take enforcement action against Mr X for not having a valid Energy Performance Certificate. The complaint is late and there is no good reason to exercise discretion and investigate it now.

Bolton Metropolitan Borough Council (26 010 121)

Statement Closed after initial enquiries Private housing 07-Jul-2026

Summary: We will not investigate this complaint about the Council’s actions when placing local land charges on Ms X’s property. The matter relates to notices served to Ms X as a private landlord. It was reasonable to expect Ms X to appeal to court about the notices.

Birmingham City Council (25 026 752)

Statement Closed after initial enquiries Private housing 05-Jul-2026

Summary: We will not investigate this complaint about private sector housing support. The complaint is late and there are no good reasons for this.

Hertsmere Borough Council (25 020 327)

Statement Closed after initial enquiries Private housing 28-Jun-2026

Summary: We will not investigate this complaint about the Council’s review of housing conditions, its response to Anti-Social behaviour and its application of its homelessness duties.

Herefordshire Council (25 024 119)

Statement Closed after initial enquiries Private housing 22-Jun-2026

Summary: We will not investigate Mr X’s complaint about alleged fraudulent activity by a Council- appointed contractor and the Council’s handling of his complaint about the matter. There is insufficient evidence of fault in the Council’ actions. The Police are better placed to investigate allegations of fraudulent activity. It he considers the Council liable for financial losses, he can take the matter to court.

London Borough of Harrow (24 019 796)

Statement Closed after initial enquiries Private housing 21-Jun-2026

Summary: We will not investigate this complaint about damage to Ms X’s property, and the way the Council considered her complaint about the matter. There is not enough evidence of fault to justify an investigation, and we cannot achieve the outcome Ms X wants.

London Borough of Southwark (25 022 508)

Statement Closed after initial enquiries Private housing 15-Jun-2026

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s handling of a request for support with the cost of repairs to their home. Further investigation would not lead to a different outcome.

Guildford Borough Council (25 023 578)

Statement Closed after initial enquiries Private housing 10-Jun-2026

Summary: We will not investigate Ms X’s complaint about the Council’s actions during possession proceedings. This is because the law says we cannot investigate what happened in court. We will not investigate Ms X’s complaint about how the Council handled her reports about her tenant running a food business from her property. This is because any injustice is not significant enough to justify our involvement.