Stockport Metropolitan Borough Council (25 015 841)

Statement Closed after initial enquiries Private housing 10-Mar-2026

Summary: We will not investigate Miss B’s complaint about the Council’s handling of her private housing disrepair reports. There is not enough evidence of fault to justify investigation. We will also not investigate her complaint about the Council’s communications about these matters. It is unlikely further investigation would lead to a different outcome.

Middlesbrough Borough Council (25 028 706)

Statement Closed after initial enquiries Private housing 09-Mar-2026

Summary: We will not investigate Mr B’s complaint about an Improvement Notice issued by the Council. This is because it is reasonable for Mr B to put in an appeal to the First tier tribunal.

London Borough of Barking & Dagenham (25 015 806)

Statement Closed after initial enquiries Private housing 07-Mar-2026

Summary: We will not investigate this complaint about the Council entering Mr X’s property and carrying out a repair which involved altering his rainwater guttering system. There is insufficient evidence of any significant injustice which would warrant an investigation.

London Borough of Haringey (24 006 128)

Statement Upheld Private housing 06-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with disrepair in Miss X’s private rented property. There is insufficient evidence of fault to justify an investigation into the Council’s decision not to take enforcement action. We could not achieve a worthwhile outcome by investigating Miss X complaint about the Council not assisting her when her landlord evicted her. The Council provided a sufficient remedy for avoidable time and trouble caused to Miss X by the delay in responding to her complaint.

Southend-on-Sea City Council (25 020 192)

Statement Closed after initial enquiries Private housing 06-Mar-2026

Summary: We will not investigate this complaint about the Council failing to provide the complainant with information about disrepair at their privately rented accommodation. This is because this complaint relates to a subject access request and is therefore better dealt with by the Information Commissioner’s Office.

Sandwell Metropolitan Borough Council (25 016 248)

Statement Closed after initial enquiries Private housing 03-Mar-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of reports of disrepair in her privately rented housing. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.

North Warwickshire Borough Council (25 012 733)

Statement Closed after initial enquiries Private housing 25-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council’s use of its enforcement powers in response to disrepair reports for Ms Y’s and Mr Z’s private rented housing. We will also not investigate the Council’s decision to refuse Ms Y’s application for the social housing register. There is not enough evidence of fault to justify investigation, and it is reasonable for Ms Y to ask the Council to review its housing decision.

Leeds City Council (25 013 847)

Statement Closed after initial enquiries Private housing 25-Feb-2026

Summary: We will not investigate Mr X complaint about the Council’s response to disrepair in his privately rented property. There is insufficient evidence of fault to justify an investigation.

London Borough of Merton (24 017 984)

Statement Closed after initial enquiries Private housing 23-Feb-2026

Summary: We will not investigate this complaint about enforcement action the Council has taken against Ms X as a landlord and its advice to her tenants about remaining in the property. It was reasonable for Ms X to use her right of appeal to the First-Tier Tribunal (Property Chamber) and there is insufficient evidence of fault which would warrant an investigation.

Liverpool City Council (25 013 939)

Statement Closed after initial enquiries Private housing 23-Feb-2026

Summary: We will not investigate this complaint about the Council’s actions following reports of a hazard. We are unlikely to find fault with the Council, and we cannot achieve the outcomes Mr X seeks.