Lewes District Council (25 018 067)

Statement Closed after initial enquiries Private housing 08-Jun-2026

Summary: We will not investigate this complaint about the Council’s actions during the eviction process of Mr & Mrs Y’s tenant. This is because there is insufficient evidence of fault in the Council’s actions.

East Suffolk Council (25 002 558)

Statement Closed after initial enquiries Private housing 07-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council's response to his reports of defective workmanship in his home completed under a government grant scheme. The courts are better placed to consider a dispute about liability and whether the Council should pay damages. There is insufficient evidence of fault to warrant an investigation.

Manchester City Council (25 020 521)

Statement Closed after initial enquiries Private housing 07-Jun-2026

Summary: We will not investigate Ms X’s complaint about the Council’s actions relating to reports of hazards in her rented property. There is insufficient evidence of fault to justify an investigation.

London Borough of Barnet (25 021 572)

Statement Closed after initial enquiries Private housing 03-Jun-2026

Summary: We will not investigate this complaint about private housing disrepair because there is insufficient evidence of fault in the Council’s actions to warrant an investigation by the Ombudsman.

London Borough of Hounslow (26 004 529)

Statement Closed after initial enquiries Private housing 02-Jun-2026

Summary: We will not investigate Mr B’s complaint about an Improvement Notice issued by the Council. This is because it was reasonable for Mr B to put in an appeal to the Residential Property Tribunal.

North Yorkshire Council (25 022 139)

Statement Closed after initial enquiries Private housing 01-Jun-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s failure to enforce a hazard awareness notice. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. For the period we could consider, further investigation would not lead to a different outcome.

Sandwell Metropolitan Borough Council (25 020 712)

Statement Closed after initial enquiries Private housing 28-May-2026

Summary: We will not investigate this complaint about the Council’s actions during an eviction. The complaint is late and there is no good reason to exercise discretion to investigate it now.

London Borough of Islington (25 012 450)

Statement Not upheld Private housing 27-May-2026

Summary: Ms X complained the Council failed to property assess the hazards in her property and did not take enforcement action against her landlord. The Council carried out inspections and used its professional judgment to determine the hazards were category two. There is no fault in the decision to take informal action to resolve the issues.

Southend-on-Sea City Council (25 015 140)

Statement Closed after initial enquiries Private housing 27-May-2026

Summary: We will not investigate this complaint about private housing disrepair. Part of the complaint are late, and we are unlikely to find fault with the Council for the rest of the complaint.

Milton Keynes Council (25 023 767)

Statement Closed after initial enquiries Private housing 26-May-2026

Summary: We will not investigate Mrs X’s complaint about how the Council assessed the disrepair of her property. There is not enough evidence of fault by the Council to justify investigation.