Hertsmere Borough Council (25 020 327)

Statement Closed after initial enquiries Private housing 28-Jun-2026

Summary: We will not investigate this complaint about the Council’s review of housing conditions, its response to Anti-Social behaviour and its application of its homelessness duties.

Herefordshire Council (25 024 119)

Statement Closed after initial enquiries Private housing 22-Jun-2026

Summary: We will not investigate Mr X’s complaint about alleged fraudulent activity by a Council- appointed contractor and the Council’s handling of his complaint about the matter. There is insufficient evidence of fault in the Council’ actions. The Police are better placed to investigate allegations of fraudulent activity. It he considers the Council liable for financial losses, he can take the matter to court.

London Borough of Harrow (24 019 796)

Statement Closed after initial enquiries Private housing 21-Jun-2026

Summary: We will not investigate this complaint about damage to Ms X’s property, and the way the Council considered her complaint about the matter. There is not enough evidence of fault to justify an investigation, and we cannot achieve the outcome Ms X wants.

London Borough of Southwark (25 022 508)

Statement Closed after initial enquiries Private housing 15-Jun-2026

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s handling of a request for support with the cost of repairs to their home. Further investigation would not lead to a different outcome.

Guildford Borough Council (25 023 578)

Statement Closed after initial enquiries Private housing 10-Jun-2026

Summary: We will not investigate Ms X’s complaint about the Council’s actions during possession proceedings. This is because the law says we cannot investigate what happened in court. We will not investigate Ms X’s complaint about how the Council handled her reports about her tenant running a food business from her property. This is because any injustice is not significant enough to justify our involvement.

Lewes District Council (25 018 067)

Statement Closed after initial enquiries Private housing 08-Jun-2026

Summary: We will not investigate this complaint about the Council’s actions during the eviction process of Mr & Mrs Y’s tenant. This is because there is insufficient evidence of fault in the Council’s actions.

East Suffolk Council (25 002 558)

Statement Closed after initial enquiries Private housing 07-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council's response to his reports of defective workmanship in his home completed under a government grant scheme. The courts are better placed to consider a dispute about liability and whether the Council should pay damages. There is insufficient evidence of fault to warrant an investigation.

Manchester City Council (25 020 521)

Statement Closed after initial enquiries Private housing 07-Jun-2026

Summary: We will not investigate Ms X’s complaint about the Council’s actions relating to reports of hazards in her rented property. There is insufficient evidence of fault to justify an investigation.

London Borough of Barnet (25 021 572)

Statement Closed after initial enquiries Private housing 03-Jun-2026

Summary: We will not investigate this complaint about private housing disrepair because there is insufficient evidence of fault in the Council’s actions to warrant an investigation by the Ombudsman.

London Borough of Hounslow (26 004 529)

Statement Closed after initial enquiries Private housing 02-Jun-2026

Summary: We will not investigate Mr B’s complaint about an Improvement Notice issued by the Council. This is because it was reasonable for Mr B to put in an appeal to the Residential Property Tribunal.