Private housing


Recent statements in this category are shown below:

  • London Borough of Wandsworth (25 014 135)

    Statement Not upheld Private housing 26-Jul-2026

    Summary: There was no fault in the Council’s decision not to take formal enforcement action against Mr X’s landlord following his report of disrepair in his accommodation.

  • Birmingham City Council (26 008 402)

    Statement Closed after initial enquiries Private housing 26-Jul-2026

    Summary: We will not investigate X’s complaint that the Council are responsible for a shortfall in rent paid to X. This is because we cannot achieve the outcome X seeks.

  • London Borough of Bromley (26 004 352)

    Statement Closed after initial enquiries Private housing 26-Jul-2026

    Summary: We will not investigate this complaint about the Council’s refusal to carry out a Housing Health and Safety Rating System assessment on Mr X’s privately rented property. There is not enough evidence of fault by the Council to warrant our involvement.

  • Milton Keynes Council (26 010 940)

    Statement Closed after initial enquiries Private housing 22-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council issuing him with a financial penalty for not complying with an improvement notice. Mr X had a right of appeal to the First-Tier Property Tribunal, and it would have been reasonable to expect him to have used it.

  • Exeter City Council (25 021 537)

    Statement Closed after initial enquiries Private housing 16-Jul-2026

    Summary: We will not investigate this complaint about a property that is in disrepair near the complainant’s home. This is because it is unlikely an investigation would add to the Council’s response or lead to a different outcome.

  • East Staffordshire Borough Council (26 009 910)

    Statement Closed after initial enquiries Private housing 16-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about advice the Council gave to her tenants during an eviction. It would be reasonable for Mrs X to seek a remedy in court.

  • Coventry City Council (26 010 675)

    Statement Closed after initial enquiries Private housing 15-Jul-2026

    Summary: We will not investigate this complaint about the Council’s decision to take enforcement action against Mr X for not having a valid Energy Performance Certificate. The complaint is late and there is no good reason to exercise discretion and investigate it now.

  • Bolton Metropolitan Borough Council (26 010 121)

    Statement Closed after initial enquiries Private housing 07-Jul-2026

    Summary: We will not investigate this complaint about the Council’s actions when placing local land charges on Ms X’s property. The matter relates to notices served to Ms X as a private landlord. It was reasonable to expect Ms X to appeal to court about the notices.

  • Birmingham City Council (25 026 752)

    Statement Closed after initial enquiries Private housing 05-Jul-2026

    Summary: We will not investigate this complaint about private sector housing support. The complaint is late and there are no good reasons for this.

  • Hertsmere Borough Council (25 020 327)

    Statement Closed after initial enquiries Private housing 28-Jun-2026

    Summary: We will not investigate this complaint about the Council’s review of housing conditions, its response to Anti-Social behaviour and its application of its homelessness duties.

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