Private housing


Recent statements in this category are shown below:

  • London Borough of Croydon (25 018 213)

    Statement Closed after initial enquiries Private housing 04-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s advice to his tenant. This is because there is not enough evidence of fault to justify an investigation.

  • Gateshead Metropolitan Borough Council (25 023 901)

    Statement Closed after initial enquiries Private housing 04-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s response to his reports of private housing disrepair. There is insufficient evidence of fault to warrant an investigation.

  • Bristol City Council (25 021 103)

    Statement Closed after initial enquiries Private housing 30-Jul-2026

    Summary: We will not investigate this complaint about how the Council handled concerns about disrepair in the complainant’s home. There is insufficient evidence of fault which would warrant further investigation

  • Nottingham City Council (25 022 738)

    Statement Closed after initial enquiries Private housing 30-Jul-2026

    Summary: We will not investigate this complaint about a housing improvement scheme. This is because it is unlikely we could add to the Council's response or achieve a different outcome for the complainant. There is therefore no worthwhile outcome achievable from further investigation.

  • London Borough of Wandsworth (25 014 135)

    Statement Not upheld Private housing 26-Jul-2026

    Summary: There was no fault in the Council’s decision not to take formal enforcement action against Mr X’s landlord following his report of disrepair in his accommodation.

  • Birmingham City Council (26 008 402)

    Statement Closed after initial enquiries Private housing 26-Jul-2026

    Summary: We will not investigate X’s complaint that the Council are responsible for a shortfall in rent paid to X. This is because we cannot achieve the outcome X seeks.

  • London Borough of Bromley (26 004 352)

    Statement Closed after initial enquiries Private housing 26-Jul-2026

    Summary: We will not investigate this complaint about the Council’s refusal to carry out a Housing Health and Safety Rating System assessment on Mr X’s privately rented property. There is not enough evidence of fault by the Council to warrant our involvement.

  • Milton Keynes Council (26 010 940)

    Statement Closed after initial enquiries Private housing 22-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council issuing him with a financial penalty for not complying with an improvement notice. Mr X had a right of appeal to the First-Tier Property Tribunal, and it would have been reasonable to expect him to have used it.

  • Exeter City Council (25 021 537)

    Statement Closed after initial enquiries Private housing 16-Jul-2026

    Summary: We will not investigate this complaint about a property that is in disrepair near the complainant’s home. This is because it is unlikely an investigation would add to the Council’s response or lead to a different outcome.

  • East Staffordshire Borough Council (26 009 910)

    Statement Closed after initial enquiries Private housing 16-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about advice the Council gave to her tenants during an eviction. It would be reasonable for Mrs X to seek a remedy in court.

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