Royal Borough of Greenwich (25 009 687)

Statement Closed after initial enquiries Other 22-Jan-2026

Summary: We will not investigate this complaint about the Council’s valuation of a property Mr X wanted to sell it, under a ‘buy back’ scheme. This is because the Council’s actions have not caused Mr X a significant injustice and we cannot achieve the outcome Mr X is looking for.

Cornwall Council (25 013 114)

Statement Closed after initial enquiries Other 21-Jan-2026

Summary: We will not investigate Mr X’s complaint about how the Council has dealt with him as a landlord. This is because the complaint is late and there are no good reasons to apply our discretion to investigate now.

London Borough of Camden (25 022 199)

Statement Closed after initial enquiries Other 21-Jan-2026

Summary: We cannot investigate this complaint about damage caused to Mr X’s property from the adjoining council owned property as it is not within our legal remit.

London Borough of Enfield (25 022 344)

Statement Closed after initial enquiries Other 15-Jan-2026

Summary: We will not investigate Miss B’s complaint about the Council not responding to her formal complaint about a housing matter. This is because an investigation solely into the Council’s handling of this complaint would not be a good use of our limited resources.

Gateshead Metropolitan Borough Council (25 011 299)

Statement Closed after initial enquiries Other 14-Jan-2026

Summary: We will not investigate this complaint that the Council has not replaced a fence it removed. This is because ultimately Ms X has the right to take the Council to court for the cost of a replacement fence.

London Borough of Hounslow (25 011 253)

Statement Closed after initial enquiries Other 09-Jan-2026

Summary: We will not investigate this complaint about a covenant inserted into a property title linked to a right to buy sale as there is insufficient evidence of fault causing injustice to the complainant.

Westminster City Council (25 020 811)

Statement Closed after initial enquiries Other 09-Jan-2026

Summary: We will not investigate this complaint about the Council’s refusal to buy back Ms X’s leasehold property under its buy-back scheme. This was a private sale matter and there is insufficient evidence of fault which would warrant an investigation.

Sheffield City Council (25 004 908)

Statement Closed after initial enquiries Other 09-Jan-2026

Summary: We cannot investigate this complaint about the Council’s failure to maintain a hedge. The law says we cannot investigate the actions of a social housing landlord in the management of its estates and tenants.

London Borough of Southwark (25 011 536)

Statement Closed after initial enquiries Other 08-Jan-2026

Summary: We will not investigate this complaint that the Council gave no notice of a cancelled meeting as the injustice arising from this is not sufficient to justify our further involvement.

London Borough of Waltham Forest (25 003 700)

Statement Upheld Other 06-Jan-2026

Summary: We will have upheld Mr X’s complaint about an affordable rent incentive. The Council have agreed to resolve the complaint by offering a suitable remedy.