West Suffolk Council (24 022 096)

Statement Closed after initial enquiries Allocations 27-May-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

Guildford Borough Council (24 022 109)

Statement Closed after initial enquiries Allocations 27-May-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application and the management of a council tenancy. There is insufficient evidence of fault in the assessment of the application. We cannot investigate the complaint about the management of housing by social housing landlords.

London Borough of Hammersmith & Fulham (24 019 688)

Statement Closed after initial enquiries Allocations 26-May-2025

Summary: We will not investigate this complaint about the housing priority awarded to Ms Y. Ms X, on behalf of Ms Y, started court action so we do not have discretion to investigate the complaint.

London Borough of Hammersmith & Fulham (24 020 103)

Statement Closed after initial enquiries Allocations 26-May-2025

Summary: We will not investigate Ms X’s complaint about the priority the Council awarded on its housing register because there is insufficient evidence of fault in its decision-making to justify our involvement.

London Borough of Tower Hamlets (24 021 297)

Statement Closed after initial enquiries Allocations 26-May-2025

Summary: We will not investigate this complaint about a lack of accessible social housing in the Council’s area. This is because we could not achieve the outcome she seeks. The Housing Ombudsman is better placed to deal with her complaint about the broken lift in her housing association property.

London Borough of Lambeth (24 021 736)

Statement Closed after initial enquiries Allocations 26-May-2025

Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to deal with pest infestations in the complainant’s interim and temporary accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.

London Borough of Croydon (24 022 229)

Statement Closed after initial enquiries Allocations 26-May-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of housing issues. It is too late to investigate some of the issues raised. There are other bodies better placed to consider some of the other issues Ms X has brought to us.

London Borough of Tower Hamlets (24 021 541)

Statement Closed after initial enquiries Allocations 24-May-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

Somerset Council (24 021 085)

Statement Closed after initial enquiries Allocations 23-May-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

West Northamptonshire Council (24 021 220)

Statement Closed after initial enquiries Allocations 22-May-2025

Summary: We will not investigate Mrs X’s complaint about housing priority. There is not enough evidence of fault to warrant investigation.