Lancaster City Council (25 017 261)

Statement Closed after initial enquiries Allocations 22-Sep-2026

Summary: We will not investigate this complaint about how the Council handled a homelessness application. There is not enough evidence of fault to justify investigating.

London Borough of Islington (25 021 283)

Statement Closed after initial enquiries Allocations 22-Sep-2026

Summary: We will not investigate this complaint about the Council’s assessment of a housing applciation. There is insufficient evidence of fault to warrant an investigation. Mr X failed to submit the required information in accordance with the Council’s housing allocation policy and his applciation was cancelled.

London Borough of Redbridge (25 024 314)

Statement Upheld Allocations 22-Sep-2026

Summary: We will not investigate this complaint about poor communication and complaint handling. This is because the Council has remedied the injustice to Mrs X during its complaints process.

East Riding of Yorkshire Council (25 025 665)

Statement Closed after initial enquiries Allocations 22-Sep-2026

Summary: We will not investigate Ms X’s complaint about a delay reviewing her housing register priority. It is unlikely an investigation would lead to a different outcome or achieve anything more.

Dorset Council (26 016 690)

Statement Closed after initial enquiries Allocations 22-Sep-2026

Summary: We will not investigate this complaint about the Council’s housing register decision. This is because a complaint about that decision is late and there are no good reasons to exercise discretion to consider it now.

Royal Borough of Windsor and Maidenhead Council (25 022 157)

Statement Closed after initial enquiries Allocations 21-Sep-2026

Summary: We will not investigate Miss X’s complaint about her housing register priority. There is insufficient evidence of fault in the Council’s application of its policy.

London Borough of Hammersmith & Fulham (25 022 158)

Statement Closed after initial enquiries Allocations 21-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision he was adequately housed. The complaint is late and there are no good reasons Mr X could not have complained sooner.

London Borough of Lambeth (25 022 882)

Statement Closed after initial enquiries Allocations 21-Sep-2026

Summary: We will not investigate this complaint about the Council’s amendments to the registration date of Ms X’s housing application. There is insufficient evidence of fault which has caused any significant injustice which would warrant an investigation.

London Borough of Enfield (26 006 197)

Statement Closed after initial enquiries Allocations 21-Sep-2026

Summary: We will not investigate this complaint about the Council’s actions relating to the suitability of Mr X’s property. A complaint about that matter is now late and there are no good reasons to exercise discretion to consider it now.

Bournemouth, Christchurch and Poole Council (26 016 551)

Statement Closed after initial enquiries Allocations 21-Sep-2026

Summary: We will not investigate this complaint about what happened to Miss X’s housing register application in 2020. This is because the complaint is late and there are no good reasons to investigate now.