London Borough of Southwark (25 019 703)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his housing application and issues in his temporary accommodation. Mr X has asked the court to consider these matters, so we have no power to investigate.

Oxford City Council (25 022 343)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing application. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Bexley (25 022 465)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We will not investigate Miss X’s complaint against the Council because there is insufficient evidence of fault it’s decision-making to justify our involvement.

Milton Keynes Council (25 026 009)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We will not investigate this complaint about the Council’s decision on Mr X’s eligibility for the social housing register. There is not enough evidence of fault to justify our involvement.

Horsham District Council (25 026 706)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We will not investigate this complaint about how the Council considered a housing application. This is because there is not enough evidence of fault to justify investigating.

Maidstone Borough Council (25 027 232)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We will not investigate this complaint about housing allocations. This is because there is no worthwhile outcome achievable by our investigation.

London Borough of Hammersmith & Fulham (26 017 954)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We will not investigate this complaint about the Council failing to provide a long-term housing solution for Miss X. This is because it relates to the Council's actions as a registered social housing provider.

Warwick District Council (26 017 963)

Statement Closed after initial enquiries Allocations 29-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of Miss X’s housing application. Matters going back to 2024 are late, caught by the time restriction on the Ombudsman’s powers. The more recent matters are being considered by the Council now, so it is too early for us to intervene.

Basildon Borough Council (25 020 890)

Statement Not upheld Allocations 28-Sep-2026

Summary: Miss X complained the Council wrongly suspended her housing register application because of housing-related debt. The Council acted in line with its Housing Allocation Scheme when it suspended the application, treated the outstanding charges as housing-related debt, and reactivated the application once the debt was cleared. We have not found fault.

London Borough of Southwark (25 021 446)

Statement Closed after initial enquiries Allocations 28-Sep-2026

Summary: We will not investigate Miss X's complaint about the Council’s failure to make her an offer of permanent housing which has left her in temporary accommodation for over 10 years. There is insufficient evidence of fault which would warrant an investigation.