Decision search
Your search has 51241 results
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West Berkshire Council (24 006 234)
Statement Upheld Allocations 09-Oct-2024
Summary: We have decided not to investigate this complaint about the Council’s handling of Ms X’s housing register application. The Council has upheld the complaint and agreed to apologise to Ms X for an initial delay and failure to respond to her communications. It will also make a payment to remedy the frustration caused.
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London Borough of Wandsworth (24 006 567)
Statement Closed after initial enquiries Homelessness 09-Oct-2024
Summary: We will not investigate this complaint about Mr and Mrs X’s housing. Parts of the complaint are late without good enough reason to accept them now. Mr and Mrs X could have used their review and appeal rights on some points. Investigation is unlikely to find fault with the Council’s decision-making since July 2023 about medical priority and overcrowding priority for the housing application.
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South Tyneside Metropolitan Borough Council (24 006 584)
Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We will not investigate Mr X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst his son’s case is being considered in ongoing court proceedings.
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Warwickshire County Council (24 006 611)
Statement Closed after initial enquiries Child protection 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about a Council decision to make his children subject to child protection plans. The decision was within the range open to the Council given the evidence available. Investigation by us would be unlikely to establish the Council would have reached a different decision but for the errors made.
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East Cambridgeshire District Council (24 007 249)
Statement Closed after initial enquiries Antisocial behaviour 09-Oct-2024
Summary: We will not investigate this complaint about the way the Council has dealt with reports of a breach of a high hedge remedial notice. We have not seen enough evidence of fault in the Council’s actions. Nor can we achieve the outcome the complainant is seeking.
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North Somerset Council (24 007 279)
Statement Closed after initial enquiries Planning applications 09-Oct-2024
Summary: We will not investigate this complaint about the way the Council considered applications for an equestrian arena and a report of a breach of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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North Tyneside Metropolitan Borough Council (24 007 421)
Statement Closed after initial enquiries Planning applications 09-Oct-2024
Summary: We will not investigate this complaint about the Council’s determination of a planning application for a development on open space near the complainant’s home. There is not enough evidence to conclude that fault by the Council has caused the complainant a significant personal injustice, and we cannot achieve the outcome she is seeking.
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North Somerset Council (24 007 392)
Statement Closed after initial enquiries Planning applications 09-Oct-2024
Summary: We will not investigate this complaint about the way the Council considered applications for an equestrian arena and a report of a breach of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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Royal Borough of Kensington & Chelsea (24 003 328)
Statement Upheld Other 09-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the behaviour of a staff member at a group she attended. She says the staff member was unprofessional and verbally abused her. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Westminster City Council (24 009 507)
Statement Closed after initial enquiries Leisure and culture 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about how a staff member at a Council run leisure centre addressed him. The Council have already investigated, and we could not add anything to the Council’s investigation. In any case, we cannot achieve the outcome Mr X wants.