Decision search
Your search has 55054 results
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London Borough of Redbridge (25 003 154)
Statement Closed after initial enquiries Parking and other penalties 26-Jun-2025
Summary: We cannot investigate this complaint about a parking penalty charge notice as since Miss X appealed it to London Tribunals, the matter is no longer within our remit.
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London Borough of Lambeth (25 003 752)
Statement Closed after initial enquiries Looked after children 26-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to consider her complaint about historical allegations of abuse. The significant passage of time means it is no longer possible to complete a robust investigation or provide a meaningful remedy.
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West Sussex County Council (25 003 836)
Statement Upheld Transport 26-Jun-2025
Summary: Ms C complains the Council inappropriately withdrew her son’s, Mr D’s, transport to day support services. The Council is at fault for failing to properly apply its transport policy; and in the way it decided on, and reduced services to Mr D. This has caused uncertainty about whether the Council’s decision is correct. To remedy the complaint the Council has agreed to apologise to Ms C, and make service improvements.
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Southend-on-Sea City Council (25 003 898)
Statement Upheld Other 26-Jun-2025
Summary: We will not investigate Ms X’s complaint about children services’ actions. We have upheld Ms X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure and has agreed a proportionate way to resolve the complaint.
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Rotherham Metropolitan Borough Council (25 004 127)
Statement Closed after initial enquiries Child protection 26-Jun-2025
Summary: We will not investigate this complaint about children’s services because we cannot investigate what happened at court and the issues could reasonably be, or have been mentioned as part of the legal proceedings which are already ongoing in relation to Miss Y’s children.
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London Borough of Barking & Dagenham (25 004 214)
Statement Closed after initial enquiries Councillor conduct and standards 26-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Sheffield City Council (25 004 355)
Statement Closed after initial enquiries Parking and other penalties 26-Jun-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as the complainant had the right to challenge it via an appeal to the Traffic Penalty Tribunal.
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City of Doncaster Council (25 000 928)
Statement Closed after initial enquiries Child protection 26-Jun-2025
Summary: We will not investigate Mrs X’s complaint a Council employee connected to her family has interfered with and influenced decisions made about her children. The Council has investigated Mrs X’s concerns and confirmed the employee has not been involved or had access to records about Mrs X’s children. There is no realistic prospect of us finding evidence of fault that would justify our involvement.
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Lancashire County Council (25 001 147)
Statement Closed after initial enquiries Child protection 26-Jun-2025
Summary: We will not investigate Ms X’s complaint about the actions of the Council in relation to a concern she raised about her child. This is because they have already been considered in Court proceedings or Ms X could have raised them in Court.
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Statement Closed after initial enquiries Special educational needs 26-Jun-2025
Summary: We cannot investigate Mrs X’s complaint about her child’s education provision. This is because she has used her right of appeal to a tribunal. Investigation into poor communication by the Council would not lead to a different outcome.