Recent statements in this category are shown below:
-
Statement Closed after initial enquiries Trees 20-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision not to prune trees. There is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.
-
Brighton & Hove City Council (25 014 218)
Statement Closed after initial enquiries Trees 16-Jan-2026
Summary: We will not investigate Ms X’s complaint about the Council failing to maintain an overgrown plot of land and the damage it has caused to her fence. This is because we would not be able to add to the Council’s investigation and achieve the outcome she wants.
-
Southend-on-Sea City Council (25 011 768)
Statement Closed after initial enquiries Trees 15-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to remove a tree near his property, and how it communicated with him and dealt with his complaint. There is not enough evidence of Council fault to warrant us investigating. We do not investigate councils’ communications and complaint handling where we are not investigating the core issue giving rise to the complaint.
-
London Borough of Lewisham (25 011 773)
Statement Closed after initial enquiries Trees 15-Jan-2026
Summary: We will not investigate Mr X’s complaint that a Council tree is damaging his property. This is because Mr X can make a claim on the Council’s insurance. If that fails, it is reasonable for Mr X to take his claim to court.
-
Plymouth City Council (25 012 405)
Statement Closed after initial enquiries Trees 15-Jan-2026
Summary: We will not investigate this complaint about the Council approving the removal of a protected tree at a property next to the complainant. There is insufficient evidence that fault in the decision‑making process has caused the complainant a significant personal injustice.
-
Walsall Metropolitan Borough Council (25 012 054)
Statement Closed after initial enquiries Trees 14-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to remove a tree behind Mr X’s home. This is because the complaint is made too late and we have seen no reason to exercise discretion in this matter.
-
London Borough of Richmond upon Thames (25 010 719)
Statement Closed after initial enquiries Trees 06-Jan-2026
Summary: We will not investigate Mr Y’s complaint about how the Council handled his concerns about a tree near his property. There is not enough evidence of fault to justify investigation and it is unlikely we could add to the Council’s response.
-
Bristol City Council (25 011 837)
Statement Closed after initial enquiries Trees 06-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to maintain a tree behind Miss X’s home and that it kept inaccurate records. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
-
Statement Closed after initial enquiries Trees 05-Jan-2026
Summary: We will not investigate this complaint about the Council’s refusal to maintain or cut back trees which are damaging Mrs X’s property. Mrs X can make can insurance claim. If an insurance claim is refused, the courts can decide whether the Council is liable for the damage and whether it should pay compensation.
-
Statement Closed after initial enquiries Trees 23-Dec-2025
Summary: We will not investigate this complaint about the Council imposing a tree preservation order and refusing Mr X’s request to trim the trees. There is not enough evidence of fault by the Council to warrant our involvement.