Thanet District Council (25 010 960)

Statement Closed after initial enquiries Trees 09-Sep-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s response to his concerns about nuisance trees at a property it owns. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Birmingham City Council (25 005 424)

Statement Closed after initial enquiries Trees 03-Sep-2025

Summary: We will not investigate Mr X’s complaint about damage to his relative’s property allegedly caused by a tree belonging to the Council. This is because it would be reasonable to expect Mr X to proceed with his claim to courts to determine the Council’s liability for the claimed loss. Also, we cannot achieve the outcome requested.

London Borough of Waltham Forest (24 018 687)

Statement Closed after initial enquiries Trees 31-Aug-2025

Summary: We will not investigate this complaint about damage by a Council owned tree to the complainant’s property. It is reasonable to expect the complainant to go to court.

South Ribble Borough Council (25 008 813)

Statement Closed after initial enquiries Trees 31-Aug-2025

Summary: We will not investigate this complaint about trees the complainant alleges have damaged his property. This is because it is a matter that needs to be determined in court.

Somerset Council (25 003 713)

Statement Closed after initial enquiries Trees 27-Aug-2025

Summary: We will not investigate this complaint about the Council’s refusal to provide advice on how Ms X can deal with a Council owned tree which is growing on her boundary. She says the tree has damaged the existing fence and is preventing her from installing a new secure boundary fence. We have not seen enough evidence of fault in the Council’s actions. Also, we cannot require the Council to remove the tree or decide if the Council is liable for the damage to Ms X’s property and whether it is responsible for her being unable to secure her boundary.

Isle of Wight Council (25 004 302)

Statement Closed after initial enquiries Trees 26-Aug-2025

Summary: We will not investigate this complaint about the Council’s decision to approve an application for work on protected trees. There is not enough evidence of fault in the Council’s actions to justify an investigation.

Leicester City Council (25 006 869)

Statement Closed after initial enquiries Trees 26-Aug-2025

Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.

London Borough of Islington (25 005 201)

Statement Closed after initial enquiries Trees 21-Aug-2025

Summary: We will not investigate this complaint about the Council’s refusal to remove a tree which caused the complaint to suffer a fall. This is because we are unlikely to add to the Council’s investigation or achieve the outcome requested.

North Somerset Council (25 003 151)

Statement Closed after initial enquiries Trees 20-Aug-2025

Summary: We will not investigate this complaint about the Council refusing to take action to deal with overhanging tree branches. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.

Cheshire East Council (25 005 253)

Statement Closed after initial enquiries Trees 20-Aug-2025

Summary: We will not investigate this complaint arising from an insurance claim about damage caused to the complainant’s property. It is reasonable to expect the complainant to go to court if she remains unhappy with the outcome of her claim against the Council’s insurer.