Havant Borough Council (25 013 318)

Statement Closed after initial enquiries Trees 17-Feb-2026

Summary: We will not investigate this complaint about the Council’s monitoring and response to reports of a contravention of a tree preservation order. A complaint about these matters is now late and there are no good reasons why it could not have been made to us sooner. Other parts of the complaint are premature, and it would be reasonable to allow the Council to consider them.

London Borough of Waltham Forest (25 027 159)

Statement Closed after initial enquiries Trees 17-Feb-2026

Summary: We will not investigate Ms B’s complaint that her car was damaged by a fallen tree which the Council had failed to maintain. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Council to court.

Birmingham City Council (25 013 810)

Statement Closed after initial enquiries Trees 12-Feb-2026

Summary: We will not investigate this complaint about the Council’s maintenance of a tree. There is no worthwhile outcome achievable by our involvement.

North Yorkshire Council (25 012 490)

Statement Closed after initial enquiries Trees 11-Feb-2026

Summary: We will not investigate Mr X’s complaint about how the Council maintains trees behind his home. This is because there is not enough evidence of fault. It would be reasonable for Mr X to pursue any property damage claims through the court.

London Borough of Islington (25 014 753)

Statement Closed after initial enquiries Trees 06-Feb-2026

Summary: We will not investigate Mrs X’s complaint that her property has been damaged by a Council-owned tree. This is because it is too late for us to investigate what happened more than 12 months before Mrs X brought her complaint to our attention. There is also not enough evidence of fault in the Council’s handling of this issue in the last 12 months.

Buckinghamshire Council (25 012 418)

Statement Closed after initial enquiries Trees 04-Feb-2026

Summary: We will not investigate this complaint that the Council has failed to act on reports that a tree is obstructing a public footpath. There is insufficient evidence of fault in the way the Council has responded to the concerns raised more recently, and it is reasonable to expect the complainant to use the alternative court remedy.

Royal Borough of Kingston upon Thames (25 016 524)

Statement Closed after initial enquiries Trees 04-Feb-2026

Summary: We will not investigate Ms X’s complaint about damage to her property caused by a falling tree. This is because it would be reasonable for Ms X to make a claim to the Council and, if it refuses her claim, to take the matter to court.

Medway Council (25 016 370)

Statement Closed after initial enquiries Trees 02-Feb-2026

Summary: We will not investigate Miss X’s complaint about the Council not taking appropriate action in relation to trees outside her property. This is because there is insufficient evidence of fault by the Council and we would not be able to add to the Council’s investigation.

North Norfolk District Council (25 012 627)

Statement Closed after initial enquiries Trees 29-Jan-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s Tree Preservation Order (TPO) processes and decisions regarding a tree on her property which she sought to remove. There is not enough evidence of Council fault to warrant us investigating. Even if there was fault, there is insufficient significant claimed injustice to Mrs X from the matters complained to justify an investigation. It would not be unreasonable for Mrs X to seek planning permission to fell the tree and appeal any Council refusal to the Planning Inspectorate.

Milton Keynes Council (25 006 532)

Statement Upheld Trees 28-Jan-2026

Summary: Mrs X complained the Council failed to consult her directly before planting trees behind the rear of her property. We find the Council was at fault for not consulting Mrs X. However, this fault did not result in a significant injustice.