Trading standards


Recent statements in this category are shown below:

  • London Borough of Barking & Dagenham (25 024 550)

    Statement Upheld Trading standards 29-Jul-2026

    Summary: We have upheld Miss X’s complaint about how the Council responded to her report about a rogue trader. The Council has remedied the injustice to Miss X.

  • West Yorkshire Joint Services (26 012 526)

    Statement Closed after initial enquiries Trading standards 29-Jul-2026

    Summary: We will not investigate X’s complaint about that trading standards refused to investigate concerns about a business. This is because there is insufficient evidence of fault that has caused X a significant enough injustice.

  • Luton Borough Council (25 019 900)

    Statement Closed after initial enquiries Trading standards 08-Jun-2026

    Summary: We cannot investigate this complaint about trading standards because we cannot investigate a complaint about what happened in court and the issues could reasonably be or have been mentioned as part of legal proceedings regarding a closely related matter.

  • Central Bedfordshire Council (25 020 934)

    Statement Closed after initial enquiries Trading standards 03-Jun-2026

    Summary: We will not investigate a complaint about the Council’s decision in 2018, not to take enforcement action against a property development company. A complaint about that decision is late and there are no good reasons to consider it now. Nor will we investigate a complaint about how it responded to new information about that matter, as it is unlikely we would find fault. Finally, we will not consider a complaint about a related information request. There is another body better placed to consider that complaint.

  • City of Doncaster Council (25 013 201)

    Statement Closed after initial enquiries Trading standards 02-Jun-2026

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Alternative Dispute Resolution. This is because there is not enough evidence of fault in how the Council dealt with the dispute and further investigation would not lead to a different outcome.

  • London Borough of Wandsworth (25 022 171)

    Statement Closed after initial enquiries Trading standards 31-May-2026

    Summary: We will not investigate Mr X’s complaint about the actions of the Council’s Trading Standards. This is because there is insufficient evidence of fault.

  • Hertfordshire County Council (25 017 051)

    Statement Closed after initial enquiries Trading standards 27-Apr-2026

    Summary: We will not investigate this complaint about trading standards. We are unlikely to find fault with the Council.

  • Cumberland Council (25 004 170)

    Statement Closed after initial enquiries Trading standards 01-Apr-2026

    Summary: We will not investigate this complaint about the Council’s decision not to prosecute an NHS Trust for serving a meal to Mr X’s wife which contained ingredients to which she is allergic. We have not seen enough evidence of fault in the way the Council decided to issue the Trust with a caution instead of proceeding with a prosecution.

  • London Borough of Islington (25 019 462)

    Statement Closed after initial enquiries Trading standards 01-Apr-2026

    Summary: We will not investigate Mr X’s complaint about trading standards because there is not enough evidence of fault to justify investigating.

  • Gloucestershire County Council (25 015 803)

    Statement Closed after initial enquiries Trading standards 25-Mar-2026

    Summary: We will not investigate Mrs X’s complaint about the way the Council considered her report to trading standards about a trader. We have not seen enough evidence of fault in the Council’s actions. Also, Mrs X can ask the small claims court to decide whether the trader is responsible for her financial loss, thereby remedying her claimed injustice.

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