Hertsmere Borough Council (25 030 395)

Statement Closed after initial enquiries Refuse and recycling 18-Aug-2026

Summary: We will not investigate this complaint about missed bin collections. Mrs X’s claimed injustice is not significant enough to warrant our involvement.

North Yorkshire Council (25 030 979)

Statement Closed after initial enquiries Refuse and recycling 18-Aug-2026

Summary: We will not investigate Ms X’s complaint that the Council’s waste collection service consistently returned her bins to a location which blocked her driveway because the claimed injustice is not significant enough to warrant our involvement.

Arun District Council (26 012 869)

Statement Upheld Refuse and recycling 18-Aug-2026

Summary: We will not investigate this complaint about damage to property. It would be reasonable to expect X to use their alternative legal remedy to pursue a claim for damages through the courts. Additionally, we will not investigate a complaint about missed bin collections. This is because the Council has already remedied any injustice to X caused by its service failure, and there are no wider public interest issues remaining to justify an investigation.

London Borough of Newham (25 028 929)

Statement Closed after initial enquiries Refuse and recycling 17-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of a bulky waste collection. This is because we have decided any injustice is not significant enough to justify our involvement.

London Borough of Hammersmith & Fulham (26 013 428)

Statement Closed after initial enquiries Refuse and recycling 17-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr C’s complaint about his bin being left in a position which obstructed access to his home. This is because we have decided any injustice is not significant enough to justify our involvement.

North West Leicestershire District Council (25 029 880)

Statement Closed after initial enquiries Refuse and recycling 16-Aug-2026

Summary: We will not investigate Ms X’s complaint that the Council missed several refuse collections from her property. This is because further investigation would not lead to a different outcome.

Birmingham City Council (25 031 601)

Statement Closed after initial enquiries Refuse and recycling 15-Aug-2026

Summary: We cannot investigate Mrs X’s complaint about refuse and recycling collections, street cleanliness and highway maintenance. This is because the refuse and street cleanliness issues stem from industrial strike action by the Council’s refuse collection crews and is a matter which affects all or most of the people in the Council’s area. The court is in the best position to decide whether the Council has met its legal duty to maintain the highway.

High Peak Borough Council (25 026 733)

Statement Closed after initial enquiries Refuse and recycling 13-Aug-2026

Summary: We will not investigate Ms X's complaint about the Council's decision to change its waste collection arrangements. This is because further investigation is unlikely to find evidence of fault in the Councils actions.

Sandwell Metropolitan Borough Council (25 027 061)

Statement Closed after initial enquiries Refuse and recycling 13-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s refuse team not returning his bins to his property and blocking his driveway. This is because any personal injustice is not significant enough to warrant an investigation.

Blackburn with Darwen Council (25 027 349)

Statement Closed after initial enquiries Refuse and recycling 12-Aug-2026

Summary: We will not investigate Mr X’s complaint about a Council decision to introduce a collection point for his household waste collections. There is insufficient evidence of fault to warrant an investigation.