South Norfolk District Council (25 031 350)

Statement Closed after initial enquiries Pollution 04-Aug-2026

Summary: We will not investigate Mr X’s complaint about disturbance and damage to his property caused by nearby roadworks. Part of the complaint is late, it is unlikely an investigation would lead to a different outcome and the courts are better placed to consider a complaint about liability for damage to property.

Northumberland County Council (26 008 698)

Statement Closed after initial enquiries Pollution 01-Aug-2026

Summary: We will not investigate this complaint about the Council’s failure to take action over Mr X’s complaint about light pollution from a school sports field. There is insufficient evidence of fault which would warrant an investigation.

Gloucester City Council (25 025 402)

Statement Closed after initial enquiries Pollution 30-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s response to allotment bonfires near her home. This is because there is not enough evidence of fault to justify investigating.

Calderdale Metropolitan Borough Council (25 023 670)

Statement Closed after initial enquiries Pollution 08-Jul-2026

Summary: We will not investigate Ms X’s complaint about how the Council dealt with and investigated her reports about her former neighbour’s use of a wood-burning stove in 2023. An investigation would not lead to a different outcome. There is no worthwhile outcome investigation by us would now achieve. The courts are better placed to consider any claim of legal liability for Ms X and her husband’s illnesses.

Swindon Borough Council (25 023 245)

Statement Closed after initial enquiries Pollution 05-Jul-2026

Summary: We will not investigate Mr X’s complaint that the Council failed to take action regarding alleged pollution of a watercourse and ground water. There is not enough evidence of fault to justify an investigation.

Sheffield City Council (25 023 067)

Statement Closed after initial enquiries Pollution 30-Jun-2026

Summary: We will not investigate this complaint about the Council’s cleaning of Miss X’s locality. This is because there is not enough evidence of fault to justify investigating.

East Lindsey District Council (24 021 856)

Statement Closed after initial enquiries Pollution 16-Jun-2026

Summary: We will not investigate this complaint about the Council’s investigation into smoke pollution because there is not enough evidence of fault.

Erewash Borough Council (25 004 023)

Statement Upheld Pollution 08-Jun-2026

Summary: Miss X complained about the Council’s investigation into smoke entering her property. She complained about the lack of resolution and service from the Council. She confirms that she has spent much time in dealing with this issue along with disruption to the enjoyment of her property. We found the Council at fault as it failed to promptly act. The Council will take action to apologise and make payment to Miss X to recognise the injustice caused.

Durham County Council (25 020 989)

Statement Closed after initial enquiries Pollution 31-May-2026

Summary: We will not investigate this complaint about the Council’s actions to address noise and dust affecting Mr X. This is because there is not enough evidence of fault.

Adur District Council (25 021 325)

Statement Closed after initial enquiries Pollution 30-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of reports of excessive smoke from a neighbouring property. This is because there is not enough evidence the Council is at fault to justify an investigation.