North Hertfordshire District Council (25 000 531)

Statement Closed after initial enquiries Other 23-Sep-2025

Summary: We will not investigate this complaint about a vehicle the Council removed and destroyed because it believed it to be abandoned. This is because there is not enough evidence of fault by the Council.

Gateshead Metropolitan Borough Council (25 002 541)

Statement Closed after initial enquiries Other 23-Sep-2025

Summary: We will not investigate Mr X’s complaint about how the Council investigated reports of dog fouling at his property. This is because further investigation is unlikely to lead to a different outcome.

London Borough of Hounslow (25 005 540)

Statement Closed after initial enquiries Other 23-Sep-2025

Summary: We will not investigate Miss X’s complaint about how the Council has dealt with cleanliness issues in an area near her property, and how it dealt with her complaint. An investigation would not add to the Council’s investigation nor result in a different outcome. There is not enough evidence of fault to warrant an investigation. There is insufficient significant personal injustice caused to Miss X by the matters complained of to justify us investigating. We do not investigate council complaint-handling where we are not investigating the core issues giving rise to the complaint.

Somerset Council (25 004 895)

Statement Closed after initial enquiries Other 22-Sep-2025

Summary: We will not investigate this complaint about the Council’s vegetation-cutting contractor not warning the complainant about works outside his property. We do not consider any injustice is significant enough to justify our involvement and it is reasonable to expect Mr X to raise his concerns with more suitable bodies.

New Forest District Council (24 022 385)

Statement Not upheld Other 17-Sep-2025

Summary: Mrs X complained that the Council failed to prevent gulls nesting in her local area. We have not found evidence of fault in the Council’s actions.

Brighton & Hove City Council (25 007 185)

Statement Closed after initial enquiries Other 17-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council removing his plant from his garden wall. This is because the Council has already taken suitable action to remedy the matter and there is nothing further we would add or recommend were we to also investigate.

London Borough of Hounslow (25 006 825)

Statement Closed after initial enquiries Other 15-Sep-2025

Summary: We will not investigate this complaint about leaves, litter, dumped furniture and groups of teenagers hanging around a service road for local shops. The alleged faults have not caused a significant enough injustice.

Bournemouth, Christchurch and Poole Council (25 007 379)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We will not investigate Mrs X’s complaint about the Council issuing her a Fixed Penalty Notice for littering. This is because Mrs X could have used her right to raise a defence against the matter in court if she believed there was fault in the way it was issued.

London Borough of Haringey (25 003 974)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We will not investigate this complaint about a Fixed Penalty Notice the complainant received when his refuse was found on the floor in a communal bin area. This is because the courts were better placed to decide the matter.

Tonbridge and Malling Borough Council (25 003 966)

Statement Closed after initial enquiries Other 07-Sep-2025

Summary: We will not investigate this complaint about the Council’s response to a request for CCTV and bodycam footage. The Information Commissioner is best placed to consider the matter. There is insufficient evidence the Council’s other actions affected the outcome, and the courts are best placed to consider the Fixed Penalty Notice itself.