Recent statements in this category are shown below:
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Statement Closed after initial enquiries Other 29-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council installing a fence and gate at the access to a beach and how it made that decision. This is because any injustice to Mr X is not significant enough to justify our involvement.
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London Borough of Waltham Forest (26 016 732)
Statement Closed after initial enquiries Other 29-Sep-2026
Summary: We will not investigate Mr X’s complaint about claims for damages. Mr X can pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent and so it is reasonable to expect Mr X seeks a remedy in court.
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Sevenoaks District Council (26 018 533)
Statement Closed after initial enquiries Other 29-Sep-2026
Summary: We will not investigate Mr B’s complaint about the Council wrongly destroying his vehicle. This is because it is reasonable for Mr B to take the Council to court.
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Walsall Metropolitan Borough Council (25 021 311)
Statement Closed after initial enquiries Other 28-Sep-2026
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against third parties for allegedly allowing the spread of Japanese Knotweed to Mr X’s property. The Council has no statutory duty to act, and further investigation will not lead to a different outcome. Also, we cannot achieve the outcome Mr X is seeking. Finally, we consider the Council’s apology and offer of £100 as a suitable remedy for the delay in responding to Mr X’s complaint.
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Leicester City Council (26 017 805)
Statement Closed after initial enquiries Other 28-Sep-2026
Summary: We will not investigate this complaint about the Council issuing Mr X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, Mr X could have challenged the notice in court.
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North Lincolnshire Council (26 001 038)
Statement Closed after initial enquiries Other 27-Sep-2026
Summary: We will not investigate Mr X’s complaint about damage caused to his fence in early 2024. The complaint is late and there are no good grounds to exercise discretion to consider it now.
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Kingston Upon Hull City Council (26 017 728)
Statement Closed after initial enquiries Other 27-Sep-2026
Summary: We will not investigate this complaint about a claim for damage to Mr X’s property. Mr X can pursue a claim of negligence through the courts. It is reasonable for Mr X to use this route because only the courts can decide whether the Council was negligent.
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Essex County Council (25 031 985)
Statement Closed after initial enquiries Other 24-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a fixed penalty notice. The Council has cancelled the notice. Further investigation by the Ombudsman would not lead to a different outcome.
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Royal Borough of Kensington & Chelsea (25 028 499)
Statement Closed after initial enquiries Other 23-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice and its decision not to consider his complaint about it via its complaints procedure. This is because the Council has already cancelled the Fixed Penalty Notice and any remaining injustice is not significant enough to warrant an investigation by this office.
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Leeds City Council (26 017 124)
Statement Closed after initial enquiries Other 23-Sep-2026
Summary: We will not investigate this complaint about the Council’s response to a complaint about private hire vehicle licensing. There is no significant injustice and no worthwhile outcome achievable.