London Borough of Redbridge (25 009 955)

Statement Closed after initial enquiries Other 25-Nov-2025

Summary: We will not investigate Mr X’s complaint about the increased cost of the Council’s high hedge complaint service since 2016. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.

Elmbridge Borough Council (25 010 127)

Statement Closed after initial enquiries Other 24-Nov-2025

Summary: We will not investigate Mrs X’s complaint about the Council not taking action against a neighbour feeding wildlife and how it investigated the matter. There is not enough evidence of Council fault to warrant us investigating. We cannot achieve the outcomes Mrs X seeks from the complaint.

Derbyshire County Council (25 010 948)

Statement Closed after initial enquiries Other 24-Nov-2025

Summary: We will not investigate Miss X’s complaint about the Council damaging her fence. The complaint lies outside our jurisdiction because it is late and I see no good grounds to exercise discretion to consider it now.

Newcastle upon Tyne City Council (25 002 429)

Statement Closed after initial enquiries Other 20-Nov-2025

Summary: We will not investigate this complaint about the harm the Council pest control measures caused to Mr X’s pet. This is because if Mr X remains of the view the Council was liable for harm or damages, it would be reasonable to expect him to pursue a claim with the courts.

London Borough of Havering (25 008 040)

Statement Closed after initial enquiries Other 19-Nov-2025

Summary: We will not investigate this complaint the Council’s decision to evict Mr X from his allotment. This is because there is insufficient evidence of fault to warrant an investigation.

West Northamptonshire Council (24 022 646)

Statement Not upheld Other 18-Nov-2025

Summary: Mr X complains the Council wrongly issued him with a Fixed Penalty Notice for littering. We have ended our investigation as the Council cancelled the Fixed Penalty Notice which was the outcome Mr X was seeking.

London Borough of Newham (25 010 414)

Statement Closed after initial enquiries Other 18-Nov-2025

Summary: We will not investigate Miss X’s complaint about the neglect of an alleyway to the side of her property which has dangerous waste and dead rodents. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

City of Bradford Metropolitan District Council (24 021 635)

Statement Closed after initial enquiries Other 17-Nov-2025

Summary: We will not investigate Mr X’s complaint about Japanese knotweed and other weeds on Council-managed land causing damage to his property. Part of the complaint is late, an investigation would be unlikely to lead to a different outcome and if Mr X considers the Council to be negligent and liable for damage to his property, this is better considered by a court.

London Borough of Enfield (25 017 475)

Statement Upheld Other 17-Nov-2025

Summary: We will not investigate this complaint the Council wrongly issued a Fixed Penalty Notice. The Council has upheld the complaint and taken corrective action. It is therefore not proportionate for the Ombudsman to consider this matter as further investigation will not lead to a different outcome.

South Kesteven District Council (25 010 663)

Statement Closed after initial enquiries Other 14-Nov-2025

Summary: We will not investigate this complaint about how the Council used its on-street video cameras. The complainant has the right to raise his concerns with The Investigatory Powers Tribunal and it is reasonable to expect him to use this right because it was set up by parliament for this purpose.