Milton Keynes Council (25 026 756)

Statement Closed after initial enquiries Other 29-Jun-2026

Summary: We will not investigate this complaint about the Council’s decision to issue a Fixed Penalty Notice and its handling of Ms X’s representations about it. There is no worthwhile outcome achievable by our investigation, and we could not add to the investigation the Council has already carried out.

London Borough of Haringey (25 010 335)

Statement Upheld Other 24-Jun-2026

Summary: The Council was at fault for its failure to consider if light disturbance into Mr X’s home was a statutory nuisance. Mr X said the light led to significant sleep disturbance. Poor complaint handling by the Council also caused him frustration. The Council has agreed to apologise to Mr X and make a payment to remedy the injustice to him. The Council should also arrange to investigate if the light disturbance is a statutory nuisance.

Sandwell Metropolitan Borough Council (25 022 584)

Statement Closed after initial enquiries Other 24-Jun-2026

Summary: We will not investigate this complaint about how the Council responded to concerns about overflowing waste. We are unlikely to find fault with the Council.

London Borough of Waltham Forest (25 020 391)

Statement Upheld Other 23-Jun-2026

Summary: We will not investigate this complaint about the Council issuing a fixed penalty notice to Ms X. This is because the Council has provided a suitable remedy to recognise the injustice caused by the delays.

Reading Borough Council (25 023 778)

Statement Closed after initial enquiries Other 23-Jun-2026

Summary: We will not investigate this complaint about the Council’s maintenance of public areas. This is because there is not enough evidence of fault and an investigation by us would not achieve a different outcome. There is also not significant enough personal injustice to justify an investigation.

London Borough of Wandsworth (25 030 123)

Statement Closed after initial enquiries Other 22-Jun-2026

Summary: We will not investigate this complaint about the Council issuing Mr X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, Mr X can raise a defence against the issuing of the notice in court.

London Borough of Sutton (25 031 258)

Statement Closed after initial enquiries Other 22-Jun-2026

Summary: We will not investigate this complaint about how the Council responded to Mr X’s concerns about a licenced dog daycare provider. This is because there is not enough evidence of fault to warrant our involvement.

Kirklees Metropolitan Borough Council (25 024 490)

Statement Closed after initial enquiries Other 21-Jun-2026

Summary: We will not investigate Mrs X’s complaint about the Council breaching her personal data. Further investigation by us would not lead to a different outcome and the Information Commissioner’s Office is better placed to consider it.

London Borough of Enfield (25 016 825)

Statement Closed after initial enquiries Other 17-Jun-2026

Summary: We will not investigate this complaint about the Council’s failure to address environmental issues causing damage to Ms X’s property because it is reasonable for Ms X to go to court.

Horsham District Council (25 018 244)

Statement Closed after initial enquiries Other 17-Jun-2026

Summary: We will not investigate this complaint about the Council’s actions to address pests in Mr X’s property because there is not enough evidence of fault.