Stevenage Borough Council (26 014 461)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We will not investigate this complaint about damage caused to Mrs X’s property by the Council during works. Mrs X has an alternative legal remedy to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect Mrs X to use her legal remedy.     

London Borough of Waltham Forest (25 024 894)

Statement Closed after initial enquiries Other 23-Aug-2026

Summary: We will not investigate Dr X’s complaint about the Council’s handling of a Fixed Penalty Notice for littering. This is because Dr X can raise a defence against the issuing of the FPN in court if he considered it was incorrectly issued. We will not investigate the Council’s refusal to provide camera footage. This is because it is a data matter best considered by the Information Commissioner’s Office.

Nuneaton & Bedworth Borough Council (26 013 936)

Statement Closed after initial enquiries Other 23-Aug-2026

Summary: We cannot investigate this complaint about the Council issuing Mrs X with a fixed penalty notice. The law prevents us from investigating complaints about the start of court action.

London Borough of Haringey (26 014 068)

Statement Closed after initial enquiries Other 23-Aug-2026

Summary: We will not investigate this complaint about the Council issuing Mr X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, Mr X can challenge the notice in court.   

Gateshead Metropolitan Borough Council (25 019 584)

Statement Closed after initial enquiries Other 19-Aug-2026

Summary: We will not investigate this complaint about the Council’s failure to properly investigate Mr X’s complaint about a boarding kennel nor its failure to respond to his complaint in line with its complaints process. This is because an investigation would not lead to a worthwhile outcome.

Birmingham City Council (25 025 348)

Statement Closed after initial enquiries Other 17-Aug-2026

Summary: We will not investigate this complaint about how the Council dealt with reports of fly tipping. This is because further investigation would not lead to a different outcome.

Sunderland City Council (25 025 413)

Statement Closed after initial enquiries Other 17-Aug-2026

Summary: We will not investigate this complaint about staff behaviour. This is because there is not enough evidence of fault in the way the Council reached its decision to justify investigating and there is another body better placed to investigate.

London Borough of Hammersmith & Fulham (26 013 269)

Statement Closed after initial enquiries Other 13-Aug-2026

Summary: We will not investigate this complaint about the Council issuing X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, X can challenge the notice in court.

London Borough of Newham (25 027 816)

Statement Closed after initial enquiries Other 13-Aug-2026

Summary: We will not investigate this complaint about the Council's actions in issuing a Fixed Penalty Notice. This is because further investigation is unlikely to find evidence of fault in the Council's actions.

Sefton Metropolitan Borough Council (25 031 730)

Statement Closed after initial enquiries Other 13-Aug-2026

Summary: We will not investigate Miss X’s complaint about the Council issuing her a Fixed Penalty Notice. This is because Miss X has, or had, the right to raise a defence against the issuing of the notice in the magistrates court.