London Borough of Islington (25 023 503)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate this complaint about the report Mr X made to the Council regarding scaffolding near his home because the complaint is late and there is no good reason to investigate. We will not investigate the Council’s complaint response because an investigation would be unlikely to find fault with the Council’s actions.

West Northamptonshire Council (26 009 561)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate this complaint about the Council’s street cleaning services. Any injustice is not significant enough to justify our involvement.

Milton Keynes Council (25 023 239)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to fix a drain on private land. This is because there is not enough evidence of fault and further investigation would not lead to a different outcome.

London Borough of Wandsworth (26 009 409)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate this complaint about a Fixed Penalty Notice the Council issued to X. There is no worthwhile outcome achievable, and we cannot achieve what X is looking for. 

Broxtowe Borough Council (25 022 305)

Statement Closed after initial enquiries Other 12-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s failure to take enforcement action against breaches of planning and building regulations by her neighbour. We have not seen enough evidence of fault to justify an investigation. Nor have we seen enough evidence of fault in the way the Council considered her requests for help as a vulnerable household. We cannot achieve the main outcome Mrs X is seeking.

Leicester City Council (25 024 534)

Statement Closed after initial enquiries Other 08-Jul-2026

Summary: We will not investigate Mrs X’s complaint about a Council officer’s actions during a visit to her home. This is because it is unlikely a further investigation by this office could add to the response already provided via the Council’s own investigation of the matter.

North Northamptonshire Council (26 009 176)

Statement Closed after initial enquiries Other 08-Jul-2026

Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent and, if so, what level of compensation is owed. It is therefore reasonable to expect them to use their legal remedy. 

Surrey Heath Borough Council (25 023 572)

Statement Closed after initial enquiries Other 07-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council deciding not to take further action against the owner of nearby land which contains unauthorised waste. There is insufficient evidence of Council fault to justify us investigating.

London Borough of Harrow (25 015 121)

Statement Closed after initial enquiries Other 06-Jul-2026

Summary: We will not investigate this complaint about the Council’s response to reports of street cleanliness, rodent infestation, and issues surrounding antisocial behaviour and drug-related activity. This is because there is insufficient evidence of fault in the Council’s actions, and Mr Y has not suffered significant personal injustice.

London Borough of Croydon (26 008 695)

Statement Closed after initial enquiries Other 05-Jul-2026

Summary: We will not investigate this complaint about a fixed penalty notice the Council issued to X. There is no worthwhile outcome achievable, and we cannot achieve what X is looking for.