Basildon Borough Council (25 026 818)

Statement Closed after initial enquiries Other 27-Jul-2026

Summary: We will not investigate Miss X’s complaint that the Council unfairly issued her a Fixed Penalty Notice for alleged fly-tipping. This is because Miss X could use her right to raise a defence against the issuing of the Notice in the magistrates court if she believes it was wrongly issued.

Oldham Metropolitan Borough Council (26 011 805)

Statement Closed after initial enquiries Other 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s decision to stop maintaining a green area. This is because there is insufficient evidence of fault by the Council.

East Riding of Yorkshire Council (25 025 055)

Statement Closed after initial enquiries Other 26-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council’s street cleaning and maintenance of part of the highway in her area, and how it dealt with her complaint. There is not enough evidence of Council fault, nor significant personal injustice to her stemming from the matters complained of, to warrant us investigating. It would be reasonable for Miss X to make any personal injury claim to the Council’s insurers and, if required, to the courts. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.

Milton Keynes Council (26 010 010)

Statement Closed after initial enquiries Other 26-Jul-2026

Summary: We will not investigate Mr B’s complaint about his request for a refund of the Council’s bulky waste collection fee. This is because there is not enough evidence of fault. And, Mr B has not suffered a significant injustice which would justify an investigation.

Buckinghamshire Council (25 014 660)

Statement Closed after initial enquiries Other 21-Jul-2026

Summary: We will not investigate the Council’s decision not to implement a public spaces protection order. This is because an investigation would be unlikely to find fault with the Council’s actions. In addition, we will not investigate the Council’s response to Miss X’s reports of odour pollution. This is because an investigation would be unlikely to result in a different outcome.

London Borough of Islington (25 027 486)

Statement Closed after initial enquiries Other 20-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council issuing his business a Fixed Penalty Notice. This is because Mr X could have used his right to raise a defence against the issuing of the notice in the magistrates court if he believes it was incorrectly issued.

Wirral Metropolitan Borough Council (26 001 778)

Statement Closed after initial enquiries Other 20-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council allegedly failing to apply regulations correctly when it assessed the removal of a hedgerow. The hedge has also been replaced, so investigation by us would be unlikely to lead to a different or worthwhile outcome.

West Sussex County Council (26 010 555)

Statement Closed after initial enquiries Other 20-Jul-2026

Summary: We will not investigate this complaint about highway verge cuttings not being cleared after cutting. This is because there is no evidence of a significant personal injustice.

Stevenage Borough Council (26 010 701)

Statement Closed after initial enquiries Other 20-Jul-2026

Summary: We will not investigate this complaint about a claim for damage to the complainant’s property. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.

London Borough of Hillingdon (26 010 160)

Statement Closed after initial enquiries Other 19-Jul-2026

Summary: We will not investigate this complaint about the actions of an Environmental Enforcement Officer. This is because the Council has cancelled the Fixed Penalty Notice which was issued and any injustice is not significant enough to warrant investigation by the Ombudsman.