Bristol City Council (26 000 492)

Statement Closed after initial enquiries Other 11-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to introduce licensing for professional dog walkers to operate on its public parks and green spaces. There is insufficient evidence of fault in its decision making process to justify an investigation.

Oldham Metropolitan Borough Council (25 013 479)

Statement Upheld Other 10-Aug-2026

Summary: There was fault in the way the Council considered its powers, to deal with problems caused by disrepair in a vacant property. It did not give proper consideration to whether it should enforce a notice it served, requiring repairs to a gutter, and overlooked a power it had to potentially address two other problems. The Council has agreed to reconsider its powers to take action, and to offer a financial remedy and formal apology to the complainant.

London Borough of Hounslow (25 029 967)

Statement Closed after initial enquiries Other 10-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice for alleged littering. This is because the route to challenge the issuing of the notice was to raise a defence against its issue in the magistrates court.

Spelthorne Borough Council (25 026 728)

Statement Closed after initial enquiries Other 09-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of reports of crime involving wildlife. This is because we could not achieve a worthwhile outcome. The law also prevents us from considering complaints about Council officers.

Manchester City Council (26 012 873)

Statement Closed after initial enquiries Other 09-Aug-2026

Summary: We will not investigate this complaint about the Council issuing X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, X can challenge the notice in court.  

Bolton Metropolitan Borough Council (25 008 483)

Statement Closed after initial enquiries Other 06-Aug-2026

Summary: We will not investigate this complaint about the Council completing an unannounced home visit because there is insufficient evidence of fault in its actions to justify our involvement.

Bath and North East Somerset Council (25 025 263)

Statement Closed after initial enquiries Other 06-Aug-2026

Summary: We will not investigate this complaint about the Council's handling of a report of a workplace health and safety incident. This is because further investigation is unlikely to find evidence of fault in the way the Council reached its decision.

Somerset Council (25 025 291)

Statement Closed after initial enquiries Other 05-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council not acting to get a dog waste bin moved away from a children’s play area. There is insufficient significant personal injustice to Mr X from the matters complained of to justify us investigating.

Manchester City Council (26 007 903)

Statement Closed after initial enquiries Other 05-Aug-2026

Summary: We will not investigate this complaint about the Council issuing Z with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, Z could have challenged the notice in court.

Durham County Council (25 022 986)

Statement Closed after initial enquiries Other 03-Aug-2026

Summary: We will not investigate Miss X’s complaint about the Council’s works to clear vegetation from a local wood, and how it dealt with her complaint. There is not enough evidence of Council fault to warrant an investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.