Walsall Metropolitan Borough Council (25 019 663)

Statement Closed after initial enquiries Other 28-Apr-2026

Summary: We will not investigate this complaint about how the Council considered Miss X’s reports of a statutory nuisance. There is not enough evidence of fault by the Council to warrant our involvement and there is no evidence of Miss X suffering a significant injustice.

London Borough of Southwark (25 023 319)

Statement Closed after initial enquiries Other 28-Apr-2026

Summary: We will not investigate Mrs X’s complaint about the Council issuing her a Fixed Penalty Notice for alleged littering. This is because Mrs X has or had the right to raise a defence against the issuing of the notice in court if she considered it was incorrectly issued and wanted to challenge it.

London Borough of Hammersmith & Fulham (25 011 006)

Statement Not upheld Other 26-Apr-2026

Summary: We have decided to stop investigating this complaint about the way the Council dealt with Miss X’s concerns about damp, mould and foul smells originating from a neighbouring flat. This is because the complaint was made to us late, and there are no good reasons to exercise discretion to investigate it now.

Basingstoke & Deane Borough Council (25 018 599)

Statement Closed after initial enquiries Other 23-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of a food hygiene inspection because there is not significant enough injustice to justify the Ombudsman’s involvement.

East Sussex County Council (25 010 436)

Statement Closed after initial enquiries Other 19-Apr-2026

Summary: We will not investigate this complaint about the Council’s actions relating to drainage and a culvert running off a neighbouring property. Part of the complaint is late and there are no good reasons to consider it now. And of the part that is not late, there is insufficient evidence of fault which would warrant an investigation. Additionally, Mr X could seek a civil remedy in the courts if he believes the drainage poses a risk to his property.

Wigan Metropolitan Borough Council (25 007 061)

Statement Upheld Other 15-Apr-2026

Summary: Mr and Ms X complained about how the Council dealt with a high hedge and tree in their garden. Mr and Ms X said this distressed and frustrated them. There was fault in the way the Council delayed issuing remedial notices and communication and complaint handling was poor. This frustrated Mr and Ms X. The Council has already apologised but also agreed to make a financial payment.

Manchester City Council (25 018 301)

Statement Closed after initial enquiries Other 14-Apr-2026

Summary: We will not investigate Mr X’s complaint about the Council not notifying him before removing part of his damaged wall, and its decision on which part to remove. There is not enough evidence of Council fault to warrant us investigating. We also cannot achieve the outcome Mr X seeks.

Bedford Borough Council (25 018 707)

Statement Closed after initial enquiries Other 14-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of a bulky waste collection. That is because there is not enough evidence the Council is at fault and the injustice is not significant enough to justify an investigation.

Buckinghamshire Council (25 018 889)

Statement Closed after initial enquiries Other 14-Apr-2026

Summary: We will not investigate this complaint about the Council’s management of vegetation adjacent to Mr X’s property as it is unlikely we can add to the outcome of the complaint nor can we achieve the outcome Mr X seeks in respect of damage to his property.

Leicester City Council (25 017 237)

Statement Closed after initial enquiries Other 13-Apr-2026

Summary: We will not investigate this complaint about the Council storing waste for composting in a park depot. There is insufficient evidence of fault which would warrant an investigation.