Manchester City Council (25 006 692)

Statement Upheld Noise 29-Mar-2026

Summary: Mr X complained about the Council’s handling of his complaint about noise from a neighbouring property. We have found fault, causing injustice, by the Council in the avoidable delays and communication failures in its investigation of Mr X’s noise complaint. The Council has agreed to remedy this injustice by: apologising to Mr X and making service improvements.

North Yorkshire Council (25 017 709)

Statement Closed after initial enquiries Noise 29-Mar-2026

Summary: We will not investigate this complaint about the Council’s investigation of a complaint about noise nuisance. There is insufficient evidence of fault which would warrant an investigation.

Epping Forest District Council (25 017 742)

Statement Closed after initial enquiries Noise 29-Mar-2026

Summary: We will not exercise discretion to investigate this complaint about the Council’s investigation of a complaint about construction noise. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.

City of Doncaster Council (25 016 041)

Statement Closed after initial enquiries Noise 26-Mar-2026

Summary: We will not investigate this complaint about the Council’s investigation of noise nuisance. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Waltham Forest (25 017 983)

Statement Closed after initial enquiries Noise 23-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of noise. This is because there is insufficient evidence of fault by the Council and we could not achieve anything more for Mr X.

North Yorkshire Council (25 014 878)

Statement Closed after initial enquiries Noise 20-Mar-2026

Summary: We will not investigate this complaint about the Council’s investigation of a noise nuisance compalint. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Haringey (25 014 813)

Statement Closed after initial enquiries Noise 11-Mar-2026

Summary: We will not investigate this complaint about the Council’s response to Mr X’s reports of nuisance. This is because further investigation would not lead to a different outcome.

Cornwall Council (25 012 686)

Statement Closed after initial enquiries Noise 10-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s assessment of his noise nuisance complaint. There is not enough evidence of fault to justify us investigating.

Bristol City Council (25 014 480)

Statement Closed after initial enquiries Noise 05-Mar-2026

Summary: We will not investigate Mr B’s complaint about the Council’s handling of his noise complaints since 2018. Part of the complaint is late. There is insufficient evidence of fault to justify investigating the Council’s more recent actions.

Central Bedfordshire Council (25 005 839)

Statement Closed after initial enquiries Noise 24-Feb-2026

Summary: We will not investigate Mrs F’s complaint about the Council’s handling of her noise nuisance reports and her complaint about the matter. There is not enough evidence of fault to justify investigating and it is not a good use of public resources to investigate complaints about complaint procedures alone.