Tunbridge Wells Borough Council (25 020 591)

Statement Closed after initial enquiries Noise 12-May-2026

Summary: We will not investigate Miss X’s complaint about how the Council investigated her complaint about noise from a nearby business premises. There is not enough evidence of Council fault to warrant us investigating. Further investigation of an officer’s behaviour during a visit would not lead to a different outcome.

Manchester City Council (25 018 839)

Statement Closed after initial enquiries Noise 10-May-2026

Summary: We will not investigate Ms X’s complaint about the Council's investigation into her reports of noise nuisance. There is insufficient evidence of fault to warrant an investigation.

Kingston Upon Hull City Council (25 019 670)

Statement Closed after initial enquiries Noise 07-May-2026

Summary: We will not investigate this complaint about the Council’s investigation of a reported statutory nuisance as there is not enough evidence of fault.

Royal Borough of Kingston upon Thames (25 013 319)

Statement Closed after initial enquiries Noise 06-May-2026

Summary: We will not investigate Mr X’s complaint on how it dealt with reports about the actions of a licenced street trader in his area, and how it responded to his reports and complaints. There is not enough evidence of fault by the Council, nor sufficient significant personal injustice caused to Mr X by the matters complained of, to warrant us investigating.

London Borough of Newham (25 020 260)

Statement Closed after initial enquiries Noise 06-May-2026

Summary: We will not investigate this complaint about the Council failing to handle Mr X’s noise complaint fairly or consistently. This is because there is insufficient evidence of fault by the Council; and it is not proportionate to investigate the complaints handling issue on its own.

Stratford-on-Avon District Council (25 020 477)

Statement Closed after initial enquiries Noise 06-May-2026

Summary: We will not investigate Ms X’s complaint about how the Council dealt with and responded to her reports about her neighbour shooting an air rifle. There is not enough evidence of fault by the Council to warrant us investigating.

Broxbourne Borough Council (25 020 084)

Statement Closed after initial enquiries Noise 04-May-2026

Summary: We will not investigate Mr X’s complaint about the Council not taking enforcement action to prevent noise from a nearby construction scheme. Mr X has taken legal action against the Council on the matters complained of so by law we cannot investigate.

Barnsley Metropolitan Borough Council (25 019 370)

Statement Closed after initial enquiries Noise 28-Apr-2026

Summary: We will not investigate Mr X’s complaint about noise nuisance caused by a Council run firework display because the claimed injustice is not significant enough to warrant our involvement. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

Cheshire West & Chester Council (25 002 053)

Statement Closed after initial enquiries Noise 19-Apr-2026

Summary: We will not investigate Mrs X’s complaint about the Council not turning off the noise from a pedestrian crossing near her property, or how it dealt with her complaint. There is not enough evidence of Council fault to warrant an investigation. There is not enough significant injustice to Mrs X stemming from Council actions or inactions to justify us investigating. The law allows Mrs X to take the matter to court, a route it would be reasonable for her to use. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint. We also cannot achieve the outcome she wants from her complaint.

Gateshead Metropolitan Borough Council (25 016 979)

Statement Closed after initial enquiries Noise 16-Apr-2026

Summary: We cannot investigate Mr X’s complaint about how the Council responded to his request to use reports in court action. This is because we cannot investigate matters about the start of court action, or what happened in court.