Tewkesbury Borough Council (25 012 148)

Statement Upheld Noise 07-Jul-2026

Summary: The Council failed to act on Mr X’s reports of noise nuisance from a neighbouring business. This caused Mr X uncertainty and frustration over whether there was a statutory nuisance. The Council has agreed to apologise, make a payment to Mr X and carry out a new assessment of the noise.

Cotswold District Council (25 012 155)

Statement Upheld Noise 07-Jul-2026

Summary: The Council delayed investigating Mr X's reports of a noise nuisance from a nearby business. It then delayed deciding what action to take following breaches of its abatement notice. This caused Mr X uncertainty and frustration. The Council has agreed to apologise, make a payment to Mr X and make a decision whether to take further action against the breaches.

Westmorland and Furness Council (25 016 765)

Statement Closed after initial enquiries Noise 06-Jul-2026

Summary: We will not investigate Mr X’s complaint about a Council’s response to his complaints about noise nuisance and licencing matters. He had a right of appeal to the magistrate’s court about the licencing committee’s decision. We will not investigate the other matters as further investigation would not lead to a different outcome.

Wiltshire Council (25 023 490)

Statement Closed after initial enquiries Noise 06-Jul-2026

Summary: We cannot investigate this complaint about an Experimental Traffic Order. This is because Mr X could take the matter to tribunal.

London Borough of Waltham Forest (25 022 376)

Statement Upheld Noise 01-Jul-2026

Summary: We have upheld Miss X’s complaint about how the Council handled her noise complaint. The Council have agreed to a suitable remedy.

London Borough of Croydon (25 021 943)

Statement Closed after initial enquiries Noise 18-Jun-2026

Summary: We will not investigate this complaint about noise because there is insufficient evidence of fault in the Council’s actions to justify our involvement.

North Northamptonshire Council (25 027 449)

Statement Closed after initial enquiries Noise 18-Jun-2026

Summary: We will not investigate this complaint about noise because there is insufficient evidence of fault in the Council’s actions to justify our involvement.

London Borough of Southwark (25 015 168)

Statement Upheld Noise 16-Jun-2026

Summary: We have upheld this complaint about noise disturbance from commercial generators. While we cannot add to the Council’s ongoing planning enforcement action, there is evidence it did not properly investigate the reports as a potential statutory nuisance. The Council has agreed to take action to address this, which is a proportionate remedy.

London Borough of Barnet (24 022 275)

Statement Upheld Noise 15-Jun-2026

Summary: Mr X complained the Council did not act properly to deal with noise from a local community centre. We found fault because the Council failed to adequately consider and review its decision about allowing Mr X access to a noise monitoring tool to record events from the inside of his home. This caused Mr X avoidable distress. To remedy the injustice caused, the Council has agreed to apologise to him and review whether it should grant him access to the monitoring tool.

Leicester City Council (25 023 495)

Statement Closed after initial enquiries Noise 02-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s reports of noise. This is because there is not enough evidence of fault by the Council and we could not achieve anything more for Ms X.