North East Lincolnshire Council (25 001 519)

Statement Closed after initial enquiries Licensing 05-Aug-2025

Summary: We will not investigate Mr X’s complaint about a Council decision to amend its taxi licencing policy. There is insufficient evidence of fault to warrant an investigation.

Transport for London (25 003 778)

Statement Closed after initial enquiries Licensing 03-Aug-2025

Summary: We will not investigate this complaint about taxi licensing because it is reasonable to expect Mr Y to approach the courts about the matter, who are better placed than us to consider the complaint.

Transport for London (24 019 589)

Statement Closed after initial enquiries Licensing 30-Jul-2025

Summary: We will not investigate this complaint about taxi licensing because we cannot achieve the outcome Mr Y is seeking and the court is better placed to consider the complaint.

Transport for London (25 003 904)

Statement Closed after initial enquiries Licensing 28-Jul-2025

Summary: We cannot investigate this complaint about a private hire license application because Mr Y has already started court action about the matter.

Barnsley Metropolitan Borough Council (24 020 565)

Statement Closed after initial enquiries Licensing 23-Jul-2025

Summary: We will not investigate this complaint about the Council issuing an Improvement Notice and a Civil Penalty Notice. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant appealed to the First Tier Tribunal Property Chamber. Therefore we cannot investigate.

Mansfield District Council (25 002 021)

Statement Closed after initial enquiries Licensing 21-Jul-2025

Summary: We will not investigate this complaint about the Council’s Massage and Special Licence enforcement. We are unlikely to find fault in the Council’s actions. Also, it is reasonable to expect Mrs X to complain to the Information Commissioner’s Officer with concerns about General Data Protection Regulations.

London Borough of Newham (25 002 773)

Statement Closed after initial enquiries Licensing 17-Jul-2025

Summary: We will not investigate this complaint about the Council failing to email the complainant with a penalty fine. This is because we are unlikely to find sufficient evidence of fault.

Charnwood Borough Council (25 000 474)

Statement Closed after initial enquiries Licensing 16-Jul-2025

Summary: We will not investigate Mrs X’s complaint about changes to the licence conditions at a park home. This is because there is insufficient evidence of fault by the Council and an investigation would not lead to a different outcome.

City of Wolverhampton Council (24 022 882)

Statement Closed after initial enquiries Licensing 10-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of concerns he raised about a licenced taxi owner following an accident. This is because there is insufficient evidence of fault.

Sefton Metropolitan Borough Council (25 002 422)

Statement Closed after initial enquiries Licensing 02-Jul-2025

Summary: We will not investigate this complaint about private hire vehicle licensing because further investigation would not lead to a different outcome.