London Borough of Haringey (24 019 953)

Statement Upheld Antisocial behaviour 05-Aug-2025

Summary: Mr X complained the Council failed to take sufficient action in response to his complaint about noise and anti-social behaviour from his neighbour’s property. There were faults by the Council with how it dealt with Mr X’s concerns, its poor communication with him and its delays with its complaint handling. This caused injustice to Mr X. The Council will take action to remedy the injustice caused.

South Tyneside Metropolitan Borough Council (25 002 682)

Statement Closed after initial enquiries Antisocial behaviour 05-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s complaints handling or a data breach by an officer because further investigation would not lead to a different outcome.

Crawley Borough Council (25 003 581)

Statement Closed after initial enquiries Antisocial behaviour 05-Aug-2025

Summary: We will not investigate this complaint the Council taking insufficient enforcement action against her neighbour’s anti-social behaviour. This is because we are unlikely to find evidence of fault.

Ipswich Borough Council (25 003 272)

Statement Closed after initial enquiries Antisocial behaviour 04-Aug-2025

Summary: We will not investigate this complaint about not relocating a neighbour who has exhibited criminal behaviour. This is because we have no remit to consider the Council’s action in connection with its management of its social housing.

London Borough of Harrow (24 017 004)

Statement Closed after initial enquiries Antisocial behaviour 03-Aug-2025

Summary: We will not investigate Mr X’s complaint about antisocial behaviour and environmental concerns in his area. Part of the complaint is late. There is insufficient evidence of fault in the Council’s recent actions to warrant an investigation.

East Devon District Council (24 016 593)

Statement Upheld Antisocial behaviour 31-Jul-2025

Summary: Mrs X complained the Council has failed to take sufficient action when she reported anti-social behaviour from her neighbour. We find the Council was at fault for its communication with Mrs X and its delays in reviewing the file and deciding how to proceed. This has caused Mrs X distress, frustration and uncertainty. The Council has agreed to our recommendations to apologise to Mrs X, make a payment to her and implement a service improvement.

Stevenage Borough Council (25 005 582)

Statement Closed after initial enquiries Antisocial behaviour 30-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s response in relation to reported anti-social behaviour. This is because further investigation would not lead to a different outcome and it is reasonable for Mr X to appeal against the outcome of the case review.

Arun District Council (25 000 810)

Statement Closed after initial enquiries Antisocial behaviour 29-Jul-2025

Summary: We will not investigate this complaint the Council refused to investigate reports of noise nuisance. There is not enough evidence of fault to justify our involvement.

Cornwall Council (25 002 938)

Statement Closed after initial enquiries Antisocial behaviour 29-Jul-2025

Summary: We will not investigate this complaint about the Council not taking enforcement action to require his neighbour to reduce the height of their trees. This is because there is not enough evidence of fault to justify our involvement.

Dudley Metropolitan Borough Council (25 002 107)

Statement Closed after initial enquiries Antisocial behaviour 28-Jul-2025

Summary: We will not investigate this complaint about maintenance of a neighbour’s garden or a strip of land next to a fence. This is because we have no remit to consider the Council’s action in connection with its management of its social housing and any remaining injustice is not significant enough to justify our involvement.