Walsall Metropolitan Borough Council (25 004 506)

Statement Closed after initial enquiries Antisocial behaviour 30-Sep-2025

Summary: We will not investigate Miss X’s complaint about suffering light pollution. This is because it is unlikely we would find fault.

Southampton City Council (24 018 635)

Statement Closed after initial enquiries Antisocial behaviour 29-Sep-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled his complaints of noise from a neighbouring flat. This is because there is not sufficient evidence of fault by the Council to justify investigation.

North Devon District Council (24 020 628)

Statement Upheld Antisocial behaviour 29-Sep-2025

Summary: Mr X complained about how the Council handled his reports of noise and anti-social behaviour. We found the Council at fault for how it dealt with Mr X’s case, its complaints handling, and flaws in its anti-social behaviour case review policy. The Council’s actions caused Mr X avoidable distress. The Council has agreed to apologise, carry out a review of Mr X’s case and make a payment to recognise his distress. The Council will also make changes to improve its service.

Peterborough City Council (24 022 221)

Statement Closed after initial enquiries Antisocial behaviour 29-Sep-2025

Summary: We will not investigate this complaint about how the Council dealt with a report of anti-social behaviour. There is not enough evidence of fault to justify our involvement.

Gedling Borough Council (25 004 195)

Statement Closed after initial enquiries Antisocial behaviour 29-Sep-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s response to her reports of anti-social behaviour by a neighbour. There is not enough evidence of fault to justify investigating.

Somerset Council (25 004 426)

Statement Closed after initial enquiries Antisocial behaviour 29-Sep-2025

Summary: We will not investigate Mr X’s complaint about the way the Council has handled his concerns about hearing noise nuisance and anti-social behaviour. There is insufficient evidence of fault to warrant an investigation.

Manchester City Council (25 005 171)

Statement Closed after initial enquiries Antisocial behaviour 28-Sep-2025

Summary: We will not investigate this complaint about Mr X’s complaint about the Council issuing him a Fixed Penalty Notice. This is because we have not seen enough evidence of fault in the Council’s actions.

Basildon Borough Council (25 004 695)

Statement Closed after initial enquiries Antisocial behaviour 25-Sep-2025

Summary: We will not investigate this complaint about anti-social behaviour from a tenant of the Council. This is because we are unlikely to add to the investigation carried out by the Council or achieve the outcome requested.

Sandwell Metropolitan Borough Council (25 004 674)

Statement Closed after initial enquiries Antisocial behaviour 04-Sep-2025

Summary: We will not investigate the Council’s handling of Miss X’s complaints about suffering noise from a dog barking and anti-social behaviour. This is because the complaint is late - about what happened from 2020 to 2023 - and there are no good reasons for us to investigate now.

South Gloucestershire Council (24 017 126)

Statement Upheld Antisocial behaviour 03-Sep-2025

Summary: Mr X complained the Council failed to take appropriate action to remove abandoned vehicles from the development on which he lives. We have found fault by the Council, causing injustice, in failing to properly consider its duty to remove abandoned vehicles. The Council has agreed to remedy this injustice by: apologising to Mr X; taking action now to properly consider its duty; and making service improvements.