London Borough of Haringey (25 019 351)

Statement Closed after initial enquiries Antisocial behaviour 04-May-2026

Summary: We will not investigate this complaint about the Council’s failure to take sufficient action over complaints about anti-social behaviour. This because there is insufficient evidence of fault by the Council.

London Borough of Hounslow (25 020 067)

Statement Closed after initial enquiries Antisocial behaviour 04-May-2026

Summary: We will not investigate this complaint about the Council’s placement of play and gym equipment and its response to reports of antisocial behaviour. This is because part of the complaint is late. Of the remaining elements, there is not enough evidence of fault to warrant our involvement.

London Borough of Havering (25 015 421)

Statement Closed after initial enquiries Antisocial behaviour 30-Apr-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her complaints about anti-social behaviour. This is because we cannot achieve the outcome she requests and because there is insufficient evidence of fault.

Newcastle upon Tyne City Council (25 029 223)

Statement Upheld Antisocial behaviour 30-Apr-2026

Summary: There is no evidence of fault in the way the Council investigated the complainant’s reports of anti-social behaviour by his neighbour, in its role as both landlord and local authority. There is evidence that some council officers do not have a clear understanding of how its general anti-social behaviour powers work, which is fault, but there is no reason to believe this has affected how the Council handled the case. The Council should circulate guidance to relevant staff to clarify its powers, but we make no other recommendations.

King's Lynn & West Norfolk Council (25 005 744)

Statement Upheld Antisocial behaviour 29-Apr-2026

Summary: Mr and Mrs X complained about the Council’s response to, and investigation of, their complaints about a neighbour’s excessive noise and anti-social behaviour. We have found fault by the Council, causing injustice, in the inaction, delays and failures in its investigation and decision-making process from 2024 to July 2025. The Council has agreed to remedy the injustice by apologising and making a payment to acknowledge the distress caused and service improvements.

Dudley Metropolitan Borough Council (25 018 991)

Statement Closed after initial enquiries Antisocial behaviour 29-Apr-2026

Summary: We will not investigate this complaint about how the Council dealt with reports of antisocial behaviour. This is because there is insufficient evidence of fault.

London Borough of Croydon (25 010 507)

Statement Upheld Antisocial behaviour 27-Apr-2026

Summary: We will not investigate this complaint about the Council’s actions following reports of Anti-social behaviour. When considering this complaint, the Council agreed to apologise to Mrs X and provide a written update on its actions, to remedy injustice caused by its delay in responding to her reports. This is a suitable remedy for injustice. There are no wider public interest issues to justify investigating this complaint.

London Borough of Camden (25 019 001)

Statement Closed after initial enquiries Antisocial behaviour 27-Apr-2026

Summary: We will not investigate Mr X’s complaint about antisocial behaviour outside his flat. There is insufficient evidence of fault to justify an investigation.

Medway Council (25 020 270)

Statement Upheld Antisocial behaviour 26-Apr-2026

Summary: We have upheld Mr X’s complaint about the Council’s response to anti-social behaviour. The Council has agreed to resolve the complaint early by investigating Mr X‘s concerns.

Tendring District Council (25 013 366)

Statement Closed after initial enquiries Antisocial behaviour 23-Apr-2026

Summary: We will not investigate this complaint about a failure to act on reports of anti-social behaviour, a failure to respond to a subject access request and a failure to follow the complaint procedure. We have not seen enough evidence of fault in the way the Council considered the reports of antisocial behaviour. Mr X has already reported his concerns about the subject access request to the Information Commissioner’s Office. And the Council has apologised for the failure to follow the complaints procedure.