London Borough of Croydon (25 010 507)

Statement Upheld Antisocial behaviour 27-Apr-2026

Summary: We will not investigate this complaint about the Council’s actions following reports of Anti-social behaviour. When considering this complaint, the Council agreed to apologise to Mrs X and provide a written update on its actions, to remedy injustice caused by its delay in responding to her reports. This is a suitable remedy for injustice. There are no wider public interest issues to justify investigating this complaint.

London Borough of Camden (25 019 001)

Statement Closed after initial enquiries Antisocial behaviour 27-Apr-2026

Summary: We will not investigate Mr X’s complaint about antisocial behaviour outside his flat. There is insufficient evidence of fault to justify an investigation.

Medway Council (25 020 270)

Statement Upheld Antisocial behaviour 26-Apr-2026

Summary: We have upheld Mr X’s complaint about the Council’s response to anti-social behaviour. The Council has agreed to resolve the complaint early by investigating Mr X‘s concerns.

Tendring District Council (25 013 366)

Statement Closed after initial enquiries Antisocial behaviour 23-Apr-2026

Summary: We will not investigate this complaint about a failure to act on reports of anti-social behaviour, a failure to respond to a subject access request and a failure to follow the complaint procedure. We have not seen enough evidence of fault in the way the Council considered the reports of antisocial behaviour. Mr X has already reported his concerns about the subject access request to the Information Commissioner’s Office. And the Council has apologised for the failure to follow the complaints procedure.

London Borough of Southwark (25 018 271)

Statement Closed after initial enquiries Antisocial behaviour 23-Apr-2026

Summary: We will not investigate this complaint about an Anti-social behaviour case review meeting. It is unlikely we would find fault in the Council’s decision to pause and re-open the review process. And in any case, we cannot look at the actions it then took, to monitor the complaint. This is because the law does not allow us to investigate the actions the Council took, if it did so as a social housing provider.

London Borough of Brent (25 002 043)

Statement Closed after initial enquiries Antisocial behaviour 22-Apr-2026

Summary: We will not investigate Mr Y’s complaint about the Council’s handling of his noise nuisance reports. There is not enough evidence of fault to justify investigation.

London Borough of Harrow (25 017 734)

Statement Closed after initial enquiries Antisocial behaviour 20-Apr-2026

Summary: We will not investigate this complaint about the Council’s alleged historic failures, claims of personal injury, and nuisances coming from a neighbouring property. This is because parts of the complaint are late, it is reasonable for Miss X to pursue her compensation claim in court, and we could not otherwise achieve more than the Council has already done to improve current conditions.

Stevenage Borough Council (25 013 984)

Statement Closed after initial enquiries Antisocial behaviour 19-Apr-2026

Summary: We will not investigate this complaint about the Council’s response to Mrs X’s reports of harassment and antisocial behaviour. This is because it is reasonable for Mrs X to appeal the outcome of the Council’s case review.

Lincoln City Council (25 018 716)

Statement Closed after initial enquiries Antisocial behaviour 16-Apr-2026

Summary: We will not investigate this complaint about the Council’s decision to issue Mr X a Community Protection Notice and refuse his application to have it discharged. This is because Mr X had the right to appeal to the Magistrate Court against the notice and we consider it reasonable for him to have exercised this right.

London Borough of Camden (25 018 025)

Statement Closed after initial enquiries Antisocial behaviour 14-Apr-2026

Summary: We will not investigate this complaint about an e-bike bay. An investigation is unlikely to achieve a different outcome for Mr X.