Swindon Borough Council (25 025 696)

Statement Closed after initial enquiries Antisocial behaviour 07-Jul-2026

Summary: We will not investigate this complaint about the way the Council has handled Mr X’s noise complaint. This is because there is insufficient evidence of fault.

Chorley Borough Council (25 029 833)

Statement Closed after initial enquiries Antisocial behaviour 06-Jul-2026

Summary: We will not investigate this complaint about how the Council dealt with Mr X’s noise complaint. This is because the complaint is late and there are no good reasons for this.

Central Bedfordshire Council (25 029 075)

Statement Closed after initial enquiries Antisocial behaviour 05-Jul-2026

Summary: We will not investigate this complaint about how the Council responded to reports of anti-social behaviour. There is not enough evidence of fault to warrant investigation.

Royal Borough of Windsor and Maidenhead Council (25 022 707)

Statement Closed after initial enquiries Antisocial behaviour 05-Jul-2026

Summary: We will not investigate this complaint about how the Council handled reports of antisocial behaviour. This is because a further investigation would not lead to a different outcome.

Liverpool City Council (25 010 889)

Statement Upheld Antisocial behaviour 03-Jul-2026

Summary: Mr X complained about how the Council considered his Anti-Social Behaviour case review requests. The Council was at fault for delay in dealing with Mr X’s requests, causing uncertainty and frustration. The Council has agreed to apologise to Mr X, make a payment to recognise the injustice and act to prevent recurrence.

Leeds City Council (25 017 516)

Statement Closed after initial enquiries Antisocial behaviour 01-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of antisocial behaviour. The complaint is late and there are no good reasons for us to investigate it now.

London Borough of Hounslow (25 011 372)

Statement Not upheld Antisocial behaviour 30-Jun-2026

Summary: The Council was not at fault for its investigation into Ms X’s complaints about a potential statutory noise nuisance and its decision that a statutory nuisance did not exist. On balance, the Council correctly considered the relevant guidance and evidence, so we cannot criticise its decision. The Council was also not at fault for telling Ms X about her right to take private action.

London Borough of Hackney (25 023 107)

Statement Closed after initial enquiries Antisocial behaviour 30-Jun-2026

Summary: We will not investigate Miss X’s complaint about how the Council handled her complaint about how it considered her concerns about ventilation and fumes in her home. This is because there is not enough evidence of fault to justify an investigation.

London Borough of Ealing (25 022 094)

Statement Closed after initial enquiries Antisocial behaviour 29-Jun-2026

Summary: We cannot investigate part of this complaint about antisocial behaviour. This is because the law says we cannot investigate complaints about the provision or management of social housing by a Council acting as a landlord. We will not investigate part of this complaint because Mr Y has not suffered significant injustice.

Royal Borough of Kensington & Chelsea (25 026 608)

Statement Closed after initial enquiries Antisocial behaviour 29-Jun-2026

Summary: We will not investigate this complaint about Anti-Social Behaviour. This is because further investigation would not lead to a different outcome and there is another body better placed to consider some parts of this complaint.