Slough Borough Council (24 017 484)

Statement Upheld Antisocial behaviour 10-Feb-2026

Summary: We did not find fault in the Council’s investigation of Mr X’s reports of noise nuisance. However, we found fault in the Council’s complaint handling due to delay and poor communication, which caused Mr X avoidable frustration and uncertainty. We are satisfied the Council’s offered remedy is proportionate to the injustice caused and we do not recommend any further action.

London Borough of Merton (25 011 840)

Statement Closed after initial enquiries Antisocial behaviour 10-Feb-2026

Summary: We will not investigate Mrs X’s complaint about antisocial behaviour. There is insufficient evidence of fault by the Council to justify investigating.

Swale Borough Council (25 011 681)

Statement Upheld Antisocial behaviour 05-Feb-2026

Summary: We have upheld Mr X’s complaint about how the Council responded to his queries about its investigation of a noise complaint about him. The Council has agreed to apologise for the injustice caused and review its process to ensure people subject to noise complaints are able to query the process. Also, it is reasonable to expect Mr X to complain to the Information Commissioner’s Officer if he believes the Council is withholding information that he has requested.

South Tyneside Metropolitan Borough Council (25 011 694)

Statement Closed after initial enquiries Antisocial behaviour 04-Feb-2026

Summary: We will not investigate this complaint about the Council failing to properly address anti-social behaviour Miss X has complained about. This is because an investigation would be unlikely to find fault with the Council’s actions.

London Borough of Southwark (25 012 291)

Statement Closed after initial enquiries Antisocial behaviour 04-Feb-2026

Summary: We will not investigate Mr X’s complaint that the Council did not properly respond to his reports of noise disturbance. This is because there is not enough evidence of fault to warrant an investigation.

Milton Keynes Council (25 005 573)

Statement Not upheld Antisocial behaviour 03-Feb-2026

Summary: There is no evidence of fault in the Council’s decision not to enforce an abatement notice, which it issued after establishing a statutory noise nuisance. And we cannot investigate a complaint about the Council’s decision not to evict its tenant for causing the nuisance, because the law does not allow us to. We have therefore discontinued our investigation.

Mansfield District Council (25 013 384)

Statement Closed after initial enquiries Antisocial behaviour 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s response to reports of antisocial behaviour. This is because there is not enough evidence of fault to justify our involvement.

London Borough of Hackney (25 013 070)

Statement Closed after initial enquiries Antisocial behaviour 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s failure to install CCTV at Mr X’s request. This is because an investigation would be unlikely to find fault with the Council’s actions.

London Borough of Southwark (25 024 549)

Statement Closed after initial enquiries Antisocial behaviour 30-Jan-2026

Summary: We will not investigate this complaint about the Council’s handling of a noise nuisance complaint. This is because the Council has investigated Mr X’s complaint and taken steps to respond. Therefore, it is unlikely further investigation by us would lead to a significantly different outcome.

Test Valley Borough Council (25 012 067)

Statement Closed after initial enquiries Antisocial behaviour 29-Jan-2026

Summary: We will not investigate this complaint about a Council officer’s conduct during a meeting that Mr X was involved in. There is no worthwhile outcome achievable by investigating this matter.