London Borough of Hounslow (25 011 372)

Statement Not upheld Antisocial behaviour 30-Jun-2026

Summary: The Council was not at fault for its investigation into Ms X’s complaints about a potential statutory noise nuisance and its decision that a statutory nuisance did not exist. On balance, the Council correctly considered the relevant guidance and evidence, so we cannot criticise its decision. The Council was also not at fault for telling Ms X about her right to take private action.

London Borough of Hackney (25 023 107)

Statement Closed after initial enquiries Antisocial behaviour 30-Jun-2026

Summary: We will not investigate Miss X’s complaint about how the Council handled her complaint about how it considered her concerns about ventilation and fumes in her home. This is because there is not enough evidence of fault to justify an investigation.

London Borough of Ealing (25 022 094)

Statement Closed after initial enquiries Antisocial behaviour 29-Jun-2026

Summary: We cannot investigate part of this complaint about antisocial behaviour. This is because the law says we cannot investigate complaints about the provision or management of social housing by a Council acting as a landlord. We will not investigate part of this complaint because Mr Y has not suffered significant injustice.

Royal Borough of Kensington & Chelsea (25 026 608)

Statement Closed after initial enquiries Antisocial behaviour 29-Jun-2026

Summary: We will not investigate this complaint about Anti-Social Behaviour. This is because further investigation would not lead to a different outcome and there is another body better placed to consider some parts of this complaint.

Stoke-on-Trent City Council (25 013 330)

Statement Closed after initial enquiries Antisocial behaviour 25-Jun-2026

Summary: We will not investigate this complaint about the Council’s response to reports of anti-social behaviour. There is insufficient evidence of fault to warrant investigation and it is unlikely an investigation would add to the Council’s response.

London Borough of Croydon (25 022 489)

Statement Closed after initial enquiries Antisocial behaviour 24-Jun-2026

Summary: We will not investigate this complaint about a statutory noise complaint. This is because there is insufficient evidence of fault. Additionally, it was reasonable to expect Miss Y to have asked the Council for a review of her complaint.

Mid Sussex District Council (25 017 792)

Statement Closed after initial enquiries Antisocial behaviour 23-Jun-2026

Summary: We will not investigate this complaint about the Council’s investigation of noise nuisance because there is insufficient fault which would warrant an investigation.

Mole Valley District Council (25 025 203)

Statement Closed after initial enquiries Antisocial behaviour 22-Jun-2026

Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s reports of anti-social behaviour. This is because we are unlikely to find fault with the actions of the Council. Mrs X has also not suffered significant injustice in relation to parts of the complaint. Another body is better placed to consider Mrs X’s concerns about animal welfare.

London Borough of Ealing (25 023 789)

Statement Closed after initial enquiries Antisocial behaviour 17-Jun-2026

Summary: We will not investigate this complaint about the Council’s response to a report of Anti-social behaviour. It is unlikely we would find fault with the Council’s actions, and we cannot achieve the outcome X is looking for.

Torbay Council (25 013 171)

Statement Closed after initial enquiries Antisocial behaviour 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about how the Council handled his noise complaint because there is not enough evidence of fault.