London Borough of Hillingdon (25 012 883)

Statement Closed after initial enquiries Antisocial behaviour 17-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision relating to Miss X’s report of a high hedge. The Council investigated the report and decided it could not take any action. It is unlikely we would find any fault in its decision.

Royal Borough of Kensington & Chelsea (25 009 328)

Statement Closed after initial enquiries Antisocial behaviour 12-Feb-2026

Summary: We will not investigate Mr X’s complaint that the Council did not respond to his reports of Anti-Social Behaviour. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.

Kirklees Metropolitan Borough Council (25 011 719)

Statement Closed after initial enquiries Antisocial behaviour 12-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his anti-social behaviour reports. There is not enough evidence of fault to justify investigation.

Slough Borough Council (24 017 484)

Statement Upheld Antisocial behaviour 10-Feb-2026

Summary: We did not find fault in the Council’s investigation of Mr X’s reports of noise nuisance. However, we found fault in the Council’s complaint handling due to delay and poor communication, which caused Mr X avoidable frustration and uncertainty. We are satisfied the Council’s offered remedy is proportionate to the injustice caused and we do not recommend any further action.

London Borough of Merton (25 011 840)

Statement Closed after initial enquiries Antisocial behaviour 10-Feb-2026

Summary: We will not investigate Mrs X’s complaint about antisocial behaviour. There is insufficient evidence of fault by the Council to justify investigating.

Swale Borough Council (25 011 681)

Statement Upheld Antisocial behaviour 05-Feb-2026

Summary: We have upheld Mr X’s complaint about how the Council responded to his queries about its investigation of a noise complaint about him. The Council has agreed to apologise for the injustice caused and review its process to ensure people subject to noise complaints are able to query the process. Also, it is reasonable to expect Mr X to complain to the Information Commissioner’s Officer if he believes the Council is withholding information that he has requested.

South Tyneside Metropolitan Borough Council (25 011 694)

Statement Closed after initial enquiries Antisocial behaviour 04-Feb-2026

Summary: We will not investigate this complaint about the Council failing to properly address anti-social behaviour Miss X has complained about. This is because an investigation would be unlikely to find fault with the Council’s actions.

London Borough of Southwark (25 012 291)

Statement Closed after initial enquiries Antisocial behaviour 04-Feb-2026

Summary: We will not investigate Mr X’s complaint that the Council did not properly respond to his reports of noise disturbance. This is because there is not enough evidence of fault to warrant an investigation.

Milton Keynes Council (25 005 573)

Statement Not upheld Antisocial behaviour 03-Feb-2026

Summary: There is no evidence of fault in the Council’s decision not to enforce an abatement notice, which it issued after establishing a statutory noise nuisance. And we cannot investigate a complaint about the Council’s decision not to evict its tenant for causing the nuisance, because the law does not allow us to. We have therefore discontinued our investigation.

Mansfield District Council (25 013 384)

Statement Closed after initial enquiries Antisocial behaviour 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s response to reports of antisocial behaviour. This is because there is not enough evidence of fault to justify our involvement.