Decision search
Your search has 55503 results
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North Northamptonshire Council (24 015 239)
Statement Upheld School admissions 01-Jun-2025
Summary: We will not investigate Miss X’s complaint about delays in offering a school place as the Council has agreed to a proportionate way to resolve the complaint.
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Stoke-on-Trent City Council (25 001 564)
Statement Closed after initial enquiries Council house sales and leaseholders 01-Jun-2025
Summary: We will not investigate this complaint about delay during a ‘right to buy’ application. Mr X could reasonably have taken court action.
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London Borough of Waltham Forest (25 002 151)
Statement Closed after initial enquiries Council tax 01-Jun-2025
Summary: We will not investigate this complaint about Mr X’s council tax liability. It is reasonable for him to use his right of appeal to the Valuation Tribunal.
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London Borough of Barnet (25 002 436)
Statement Closed after initial enquiries Highway repair and maintenance 01-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Council carrying out road layout alterations, or the delays in it doing so. This is because the Council has apologised for Miss X’s inconvenience and explained its actions. There is otherwise no worthwhile outcome we can achieve.
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Bury Metropolitan Borough Council (25 002 894)
Statement Closed after initial enquiries Allocations 01-Jun-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an application.
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Bury Metropolitan Borough Council (25 003 820)
Statement Closed after initial enquiries Council tax 01-Jun-2025
Summary: We will not investigate Mrs B’s complaint about her property’s council tax band. This is because we cannot investigate the actions of the Valuation Office Agency.
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Bristol City Council (24 017 947)
Statement Closed after initial enquiries Assessment and care plan 01-Jun-2025
Summary: We will not investigate this complaint about the care assessment process. This is because it is unlikely we would find fault in the Council’s decision-making process or reach a different outcome.
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Statement Closed after initial enquiries Homelessness 01-Jun-2025
Summary: We will not investigate this complaint about support provided by the Council’s Housing Service. There is not enough evidence of fault to justify our involvement.
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London Borough of Islington (24 020 142)
Statement Upheld Homelessness 01-Jun-2025
Summary: We will not investigate this complaint about the Council offering and then withdrawing temporary accommodation and offering unsuitable permanent accommodation to Ms X. The Council offered an appropriate and proportionate remedy for the distress caused. Ms X had the right to seek a review of the suitability of the offer of permanent accommodation and it was reasonable to expect her to use that right.
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London Borough of Hackney (24 020 443)
Statement Closed after initial enquiries Allocations 01-Jun-2025
Summary: We will not Ms X’s complaint about the Council’s refusal to let her succeed her parents’ tenancy because it is late and because we cannot investigate complaints about councils acting in their capacity as social landlord.