Decision search
Your search has 55503 results
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Stoke-on-Trent City Council (25 000 496)
Statement Closed after initial enquiries Council tax 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to pursue Mr X for unpaid council tax. We cannot investigate a council’s decision to begin court action.
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Hertfordshire County Council (25 000 593)
Statement Closed after initial enquiries Child protection 02-Jun-2025
Summary: We will not investigate Mrs X’s complaint that a safeguarding referral was unlawfully made and then considered by the Local Authority Designated Officer. This is because there is insufficient evidence of fault.
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Statement Closed after initial enquiries Other 02-Jun-2025
Summary: We will not investigate this complaint about highway disrepair because the courts are better placed to consider the complaint.
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Transport for London (25 000 631)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because Transport for London has agreed to refund Mr X £270 and it is unlikely investigation would achieve anything more for him.
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Central Bedfordshire Council (25 000 774)
Statement Closed after initial enquiries Child protection 02-Jun-2025
Summary: We cannot investigate Mr X’s complaint about his children being removed from his care following family court proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.
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Birmingham City Council (25 000 879)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to grant a dropped kerb to a neighbouring house on her street. This is because she was not caused a significant personal injustice.
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London Borough of Havering (25 001 050)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s correspondence about a penalty charge notice. This is because the Council has agreed to accept payment at the discounted rate and this provides a suitable remedy for the complaint.
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London Borough of Brent (25 001 105)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We cannot investigate this complaint about the Council’s handling of a penalty charge notice. This is because Mrs X has applied to the Traffic Enforcement Centre at Northampton County Court to challenge the Council’s escalation of the case.
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London Borough of Hackney (24 019 183)
Statement Upheld Other 02-Jun-2025
Summary: Ms X complained about a care home funded by a council and integrated care board at which her sister, Dr Y, was a resident. Ms X said poor care and communication led to distress for her. We will not investigate this complaint as it is unlikely we would add to the remedial action which the Home has already carried out.
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Bridge Side Lodge Care Home (24 019 183a)
Statement Closed after initial enquiries Mental health services 02-Jun-2025
Summary: Ms X complained about a care home funded by a council and integrated care board at which her sister, Dr Y, was a resident. Ms X said poor care and communication led to distress for her. We will not investigate this complaint as it is unlikely we would add to the remedial action which the Home has already carried out.