Decision search
Your search has 53154 results
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Wokingham Borough Council (24 005 266)
Statement Upheld Charging 14-Apr-2025
Summary: Mr X complained that the Council’s commissioned care provider misled him about the fees for his mother’s care. The Council’s care provider has subsequently restored the original fee level. The Council has also agreed to offer Mr X a symbolic payment in recognition of the frustration he was caused, and the time and trouble caused by its actions.
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London Borough of Wandsworth (24 014 941)
Statement Closed after initial enquiries Assessment and care plan 14-Apr-2025
Summary: Mr X complains about the way London Borough of Wandsworth and South West and St George’s Mental Health NHS Trust detained him in hospital for mental health treatment. We will not investigate Mr X’s complaint. We are unlikely to find fault in the way Mr X was assessed before being detained. There is another organisation who is more suitable to consider the rest of his complaint.
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South West London & St. Georges Mental Health NHS Trust (24 014 941a)
Statement Closed after initial enquiries Mental health services 14-Apr-2025
Summary: Mr X complains about the way London Borough of Wandsworth and South West and St George’s Mental Health NHS Trust detained him in hospital for mental health treatment. We will not investigate Mr X’s complaint. We are unlikely to find fault in the way Mr X was assessed before being detained. There is another organisation who is more suitable to consider the rest of his complaint.
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City of Doncaster Council (24 015 028)
Statement Not upheld Building control 14-Apr-2025
Summary: Ms X complained the Council issued a completion certificate for her new- build property which she has since discovered does not satisfy the building regulation requirements. We found there is no evidence of fault on the part of the Council.
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Cheshire East Council (24 015 482)
Statement Closed after initial enquiries Charging 14-Apr-2025
Summary: We will not investigate this complaint about charges for adult social care. There is not enough evidence of fault or significant injustice to justify our involvement. It is also unlikely we would add to what the Council said or reach a different outcome.
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Norwich City Council (24 016 765)
Statement Closed after initial enquiries Other 14-Apr-2025
Summary: We will not investigate this complaint about the actions of enforcement agents acting on behalf of the Council. This is because Mr X’s claimed injustice is not significant enough to warrant an investigation.
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London Borough of Hillingdon (24 017 332)
Statement Closed after initial enquiries Street furniture and lighting 14-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to install bollards on the grass verge close to her dropped kerb and to tarmac the footway in front of her property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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City of Wolverhampton Council (24 017 803)
Statement Closed after initial enquiries Homelessness 14-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homeless and housing application. She says the Council failed to reassess her application when she disclosed her medical conditions. This is because it was reasonable for her to have used her right of appeal. In addition, there is insufficient evidence of fault and an investigation would not lead to any further outcomes.
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London Borough of Ealing (24 018 089)
Statement Closed after initial enquiries Antisocial behaviour 14-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision the standard of his accommodation was suitable. It is unlikely we would find fault if we were to investigate and we cannot achieve the outcome he is seeking.
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London Borough of Newham (24 018 638)
Statement Closed after initial enquiries Allocations 14-Apr-2025
Summary: We will not investigate Ms X’s complaint about a Council decision to remove her housing register emergency priority status. There is insufficient evidence of fault to warrant an investigation.