Decision search
Your search has 53154 results
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Leeds City Council (24 016 904)
Statement Upheld Charging 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about errors and delays in carrying out a financial assessment to decide how much his mother should pay towards her residential care. This is because the Council has agreed to take appropriate action to remedy the uncertainty and avoidable time and trouble caused.
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Lancashire County Council (24 017 500)
Statement Closed after initial enquiries Disabled facilities grants 15-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a Disabled Facilities Grant. We could not add to the investigation carried out by the Council.
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Nuneaton & Bedworth Borough Council (24 017 858)
Statement Closed after initial enquiries Disabled facilities grants 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a Disabled Facilities Grant. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Kirklees Metropolitan Borough Council (24 017 888)
Statement Closed after initial enquiries Commercial and contracts 15-Apr-2025
Summary: We will not investigate this complaint about business grants under Covid-19 pandemic schemes. This is because it is late without good reason, and we could not investigate effectively so long after the events or achieve what Mr B seeks.
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Essex County Council (24 018 994)
Statement Closed after initial enquiries Transport 15-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to decline her blue badge application. This is because there is insufficient evidence of fault. In addition, there is no significant injustice.
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Central Bedfordshire Council (24 019 024)
Statement Upheld Allocations 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application. The Council has provided an appropriate remedy through its complaints process and further investigation by us would not lead to a different outcome.
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East Riding of Yorkshire Council (24 019 025)
Statement Closed after initial enquiries Other 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council not investigating the condition of some listed buildings, and not processing his complaint. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. There is insufficient significant personal injustice to Mr X to justify an investigation. We do not investigate council complaint-handling where we are not investigating the core issues giving rise to the complaint.
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Leeds City Council (24 019 055)
Statement Upheld Special educational needs 15-Apr-2025
Summary: We have upheld this complaint because the Council delayed carrying out an Education Health and Care needs assessment for a child. The Council has agreed to resolve the complaint by making a suitable payment to the complainant to remedy the injustice this caused.
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Dudley Metropolitan Borough Council (24 019 145)
Statement Closed after initial enquiries Allocations 15-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.
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Durham County Council (24 019 162)
Statement Closed after initial enquiries Alternative provision 15-Apr-2025
Summary: We will not investigate this complaint that the Council has failed to make alternative educational provision for the complainant’s daughter while she has been unable to attend school. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.