Hertfordshire County Council (25 024 026)

Statement Closed after initial enquiries Special educational needs 15-Sep-2026

Summary: We will not investigate this complaint that the Council failed to secure educational provision for the complainant’s child. The complaint has already been substantially upheld and our intervention would not lead to a different outcome.

Lancashire County Council (25 025 104)

Statement Upheld Special educational needs 15-Sep-2026

Summary: We will not investigate this complaint about delays in the Education, Health and Care process. This is because the Council has agreed to an appropriate remedy, and we cannot investigate matters which have not completed the Council’s complaints process.

London Borough of Lambeth (25 025 287)

Statement Closed after initial enquiries Special educational needs 15-Sep-2026

Summary: We will not investigate this complaint about how the Council handled matters relating to a child’s education because most of the complaint is late, Miss X has appealed to a Tribunal and we cannot investigate complaints about what happens in schools.

City of Bradford Metropolitan District Council (25 025 899)

Statement Closed after initial enquiries Special educational needs 15-Sep-2026

Summary: We cannot investigate this complaint about educational provision because Ms X has appealed to the First-Tier (Special Educational Needs and Disability) Tribunal.

London Borough of Lewisham (26 017 449)

Statement Closed after initial enquiries Special educational needs 15-Sep-2026

Summary: We will not investigate this complaint about the way the Council handled an Education, Health and Care needs assessment. This is because the law says we cannot investigate when a complainant has used their right of appeal to a Tribunal. For the remaining parts of the complaint, there is no worthwhile outcome achievable by our further investigation.

Cambridgeshire County Council (24 020 666)

Statement Upheld Special educational needs 14-Sep-2026

Summary: The Council delayed putting in place full-time education and the provision in Y’s education, health and care plan. That means Y missed out on education and special educational needs provision. An apology, payment to Mr X and evidence of action the Council has taken is satisfactory remedy.

Cornwall Council (25 018 393)

Statement Upheld Special educational needs 14-Sep-2026

Summary: The Council failed to arrange alternative provision and secure the provision in Mr X’s child, Y’s, Education, Health and Care (EHC) Plan. This caused Y to miss two and a half terms of provision. The Council also delayed issuing a final amended EHC Plan following Y’s annual review. The Council has agreed to apologise, make a payment to Mr X for the impact on Y, and review its processes.

Leeds City Council (25 023 902)

Statement Closed after initial enquiries Special educational needs 14-Sep-2026

Summary: We cannot investigate Mrs X’s complaint about her child’s Education, Health and Care Plan because she has appealed to the Tribunal.

West Sussex County Council (25 025 686)

Statement Closed after initial enquiries Special educational needs 14-Sep-2026

Summary: We will not investigate this complaint about how the Council failing to make a payment by the deadline set. This is because we have decided any injustice is not significant enough to justify our involvement.

Derbyshire County Council (25 026 178)

Statement Closed after initial enquiries Special educational needs 14-Sep-2026

Summary: We cannot investigate this complaint about the actions of the Council during the period between the issue of a final Education Health and Care Plan for Mrs X’s child and the date when the matter was resolved by the Tribunal or by agreement between the two parties. A legal judgement prevents us considering these matters in this period.