What do complaints teach us about end of life care?

See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

School admissions


Recent statements in this category are shown below:

  • Holy Family Catholic High School (26 005 461)

    Statement Closed after initial enquiries School admissions 07-Jul-2026

    Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. There is not enough evidence of fault by the school admissions appeal panel to warrant investigation.

  • Bury Metropolitan Borough Council (26 005 600)

    Statement Closed after initial enquiries School admissions 07-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s school’s admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.

  • Hayfield Cross Church Of England School (25 030 777)

    Statement Upheld School admissions 06-Jul-2026

    Summary: Miss X complained about the Hayfield Cross Church of England school’s refusal of her application for delayed entry to reception year for her summer born child, Y. She says the school failed to consider her preference and based its decision against guidance. We found the school at fault. It should apologise, make payment to remedy the injustice caused and re-consider Miss X’s request.

  • Stockport Metropolitan Borough Council (26 006 077)

    Statement Closed after initial enquiries School admissions 06-Jul-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Mrs X to lose out on a school place.

  • Stockport Metropolitan Borough Council (26 004 253)

    Statement Closed after initial enquiries School admissions 05-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.

  • East Sussex County Council (26 004 245)

    Statement Closed after initial enquiries School admissions 01-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.

  • Kent County Council (26 006 508)

    Statement Closed after initial enquiries School admissions 01-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.

  • London Borough of Newham (25 031 989)

    Statement Closed after initial enquiries School admissions 30-Jun-2026

    Summary: We will not investigate Mrs X’s complaint about the information provided and process to apply for an out of cohort school admission. There is insignificant injustice to Mrs X and we are unlikely to achieve more than the service improvement proposed.

  • Dorset Council (26 004 740)

    Statement Closed after initial enquiries School admissions 29-Jun-2026

    Summary: We will not investigate this complaint about the address used to determine Ms M’s application for a school place for her son because there is not enough evidence of fault to justify investigating.

  • Stockport Metropolitan Borough Council (26 004 303)

    Statement Closed after initial enquiries School admissions 28-Jun-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s School’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.

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