The Cressex Community School (25 021 575)
Category : Education > School admissions
Decision : Closed after initial enquiries
Decision date : 01 Mar 2026
The Ombudsman's final decision:
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
The complaint
- The complainant, whom I shall refer to as Mr X, complained about an unsuccessful school admission appeal for his son (Y). Mr X questions if the panel properly considered the information presented.
The Ombudsman’s role and powers
- We investigate complaints about ‘maladministration’ and ‘service failure’. In this statement, I have used the word ‘fault’ to refer to these. We cannot question whether an independent school admissions appeals panel’s decision is right or wrong simply because the complainant disagrees with it. We must consider if there was fault in the way the decision was reached. If we find fault, which calls into question the panel’s decision, we may ask for a new appeal hearing. (Local Government Act 1974, section 34(3), as amended)
How I considered this complaint
- I considered information provided by the complainant and The Cressex Community School (the School).
- I considered the Ombudsman’s Assessment Code.
What I found
Background
- Mr X applied for Y to transfer to Year 8 at The Cressex Community School. Because the School was full it refused Mr X’s application. Mr X appealed the School’s decision.
The appeals process
- Independent appeal panels must follow the law when considering an appeal. They need to consider if the school’s admission arrangements comply with the law, and if they were properly applied to the appellant’s application. They need to decide if admitting a further child would “prejudice the provision of efficient education or the efficient use of resources”. If they think it would, they need to consider if an appellant’s arguments outweigh the prejudice to the school.
The appeal
- The clerk’s notes show the School’s representative presented their case. They explained the School was over its Published Admission Number and the difficulties offering further places would cause. There was an opportunity for questions. Mr X took part in the appeal and presented his case which included:
- Mr X and his family had moved to the area and how the journey to Y’s current school was difficult.
- The advantages a place at the School would provide.
- The panel decided the School’s admission arrangements were lawful and had been properly applied. The panel decided admitting a further child would cause the school prejudice. The panel decided the evidence put forward in support of Mr X’s appeal was not strong enough to outweigh the prejudice admitting Y would cause the School. The panel refused the appeal. The clerk’s letter explained the panel’s decision.
Assessment
- We are not a right of further appeal and cannot question decisions when the proper process was followed, and decisions were properly taken.
- Each panel needs to reach a decision based on the information before it. The evidence I have seen shows the panel followed the proper process to consider the appeal.
- The panel considered all the information before it and reached a decision it was entitled to. It considered the information presented by the School and Mr X. This includes the key points raised in the appeal. The panel decided the School’s admission arrangements were lawful and had been properly applied. I have not seen any evidence to suggest this decision was flawed. The panel decided Mr X’s case was not strong enough to outweigh the School’s. The clerk’s notes record the panel’s deliberations and match the decision letter.
- While I understand Mr X is unhappy his appeal was unsuccessful, there is not enough evidence of fault by the panel for us to become involved. We will not therefore investigate.
Final decision
- We will not investigate Mr X’s complaint because there is not enough evidence of fault.
Investigator’s decision on behalf of the Ombudsman
Investigator's decision on behalf of the Ombudsman