Holy Family RC & C Of E School (21 005 538)

Category : Education > School admissions

Decision : Closed after initial enquiries

Decision date : 15 Dec 2021

The Ombudsman's final decision:

Summary: The Ombudsman had discontinued its investigation into Miss X’s complaint about the decision to refuse her appeal for a school place. The school has offered her daughter a place and there is no injustice to remedy even if we had gone on to find fault.

The complaint

  1. The complainant, whom I shall call Miss X, says the Schools Admissions Appeal Panel did not properly consider her appeal for a place for her child, Z.

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The Ombudsman’s role and powers

  1. We can decide whether to start or discontinue an investigation into a complaint within our jurisdiction. (Local Government Act 1974, sections 24A(6) and 34B(8), as amended)
  2. If we are satisfied with a council’s actions or proposed actions, we can complete our investigation and issue a decision statement. (Local Government Act 1974, section 30(1B) and 34H(i), as amended)

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How I considered this complaint

  1. I have considered the complaint and the copy correspondence provided by Miss X. I have also spoken to Miss X.
  2. I sent Miss X and the school a copy of my draft decision and invited their comments before reaching a final decision.

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What I found

  1. Miss X applied on time for her child, Z, to have a place at this school from September 2021. It was her fourth preference on her application form.
  2. The Council offered Z a place at school D, which was her second preference.
  3. Miss X appealed for a place at this school. The appeal panel decided not to award her a place. Miss X disagreed and complained to the Ombudsman.
  4. In response to our initial enquiries the school confirmed that a place had become available for Miss X’s daughter.
  5. The school has offered Miss X’s daughter a place. This is the outcome Miss X was seeking. The Ombudsman cannot achieve more for the complainant by pursuing the complaint.

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Final decision

  1. I have discontinued my investigation into Miss X’s complaint. The school has offered her daughter a place and there is no injustice to remedy even if we had gone on to find fault.

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Investigator's decision on behalf of the Ombudsman

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