Nottinghamshire County Council (17 004 666)

Category : Education > School admissions

Decision : Upheld

Decision date : 20 Jul 2018

Summary

Mrs X complains there was fault in the admissions process and the actions of a panel that heard her appeal against the refusal of places for her daughters, Y and Z at School A.

Mr Q complains of the same fault affecting his son, P.

Finding

The Ombudsman upheld the complaints and found fault causing injustice.

Recommendations

Regarding Mrs X, the Council has agreed to:

  • apologise
  • pay Mrs X £500 per school year from September 2016 until the time either her eldest child leaves School A or she has an offer of places for Y and Z at School A, whichever is earlier, to recognise the extra time and cost she and her husband have incurred. Should there be an offer of places mid-year or her eldest child leave School A mid-year, the £500 for that year should be paid pro rata; and
  • pays Mrs X £250 for her distress in being denied the remedy to which she would normally be entitled and £250 for her time and trouble in having to go through two appeals and approach us. This makes a total of £500.

Regarding Mr Q, the Council has agreed to:

  • apologise;
  • pay Mr Q £500 per school year from September 2016 until the time either his elder child leaves School A or he has an offer of a place for P at School A, whichever is earlier, to recognise the extra time and cost he and his wife have incurred. Should there be an offer of places mid-year or his eldest child leave School A mid-year, the £500 for that year should be paid pro rata; and
  • pay Mr Q £250 for his distress in being denied the remedy to which he would normally be entitled and £250 for his time and trouble in having to go through two appeals and approach us. This makes a total of £500.

Ombudsman satisfied with Council's response: 2 November 2018

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