Cheshire East Council (25 004 185)

Statement Closed after initial enquiries Other 29-Sep-2025

Summary: We will not investigate Mrs X’s complaint that the Council underpaid Mr Y’s education bursary by £222. This is because the claimed injustice is not significant enough to warrant an investigation by the Ombudsman.

Cornwall Council (25 005 247)

Statement Closed after initial enquiries Other 29-Sep-2025

Summary: We will not investigate Ms X’s complaint about alleged bias in how the Council awards contracts for alternative educational provision. There is insufficient evidence of fault and an investigation would not lead to a different outcome.

Kingston Upon Hull City Council (25 004 533)

Statement Closed after initial enquiries Other 28-Sep-2025

Summary: We will not investigate Mrs X’s complaint about a penalty notice issued by the Council for unauthorised school absences. This is because there is insufficient evidence of fault.

London Borough of Croydon (25 009 893)

Statement Closed after initial enquiries Other 25-Sep-2025

Summary: We will not investigate this complaint about the Council issuing a fixed penalty notice for school non-attendance. This is because Ms X paid the penalty charge, so it is not appropriate for us to investigate it. The Council apologised for sending a further letter in error. It is unlikely further investigation would achieve anything more for Ms X on that point.

North Yorkshire Council (25 005 620)

Statement Closed after initial enquiries Other 21-Sep-2025

Summary: We will not investigate this complaint about the safeguarding actions of the Council. It found a safeguarding allegation against Mrs X to be unsubstantiated, so it was not responsible for her dismissal from work. We are legally prevented from investigating the actions of her former employer.

Brighton & Hove City Council (25 003 743)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We will not investigate Mr X’s complaint about changes to the Council’s Early Years Provider Agreement which he says threaten the viability of his business. There is not enough evidence of fault to justify an investigation.

Kent County Council (25 003 559)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We cannot investigate Mrs X’s complaint about how the Council dealt with her concerns of bullying at her child’s school. This is because the law prevents us from investigating what happens in schools and about how councils investigate these matters.

Bath and North East Somerset Council (25 003 590)

Statement Closed after initial enquiries Other 08-Sep-2025

Summary: We could not add to the findings of an independent investigator who was extremely critical of the Council’s dealings with Mr F and his children. Mr F is concerned about the children’s education now their mother has removed them from school. We cannot investigate this complaint because the Council has not had an opportunity to respond.

Council of the Isles of Scilly (25 002 522)

Statement Not upheld Other 03-Sep-2025

Summary: Ms X complained the Council failed to properly consider its statutory duties and failed to provide sufficient funding for transport to sixth form aged education for her child Y between 2023 and 2025. The Council made its decision on its post 16 home to school transport policy and funding for families without fault.

Nottinghamshire County Council (25 005 169)

Statement Closed after initial enquiries Other 02-Sep-2025

Summary: We will not investigate Miss X’s complaint about a school placement. This is because there was a right of appeal to the SEND Tribunal and it was reasonable for Miss X to appeal.