Surrey County Council (26 011 176)

Statement Upheld Other 11-Aug-2026

Summary: We have upheld Mr X’s complaint because the Council delayed consider his complaint at stage three of the Children’s Statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

Reading Borough Council (26 012 932)

Statement Closed after initial enquiries Other 10-Aug-2026

Summary: We will not investigate X’s complaint that a social worker has failed to respond to his emails. This is because any injustice to X is not significant enough to justify our further involvement.

London Borough of Camden (25 023 675)

Statement Closed after initial enquiries Other 09-Aug-2026

Summary: We will not investigate Ms X’s complaint about the Council's handling of arrangements for her child’s short breaks provision. Any injustice is not significant enough to warrant our involvement.

Hertfordshire County Council (26 004 481)

Statement Closed after initial enquiries Other 09-Aug-2026

Summary: We will not investigate this complaint about the actions of children’s services. The complaint relates to matters that happened more than 12 months ago, and it is reasonable to expect Mr X to have complained to us sooner.

London Borough of Islington (26 008 129)

Statement Closed after initial enquiries Other 07-Aug-2026

Summary: We cannot investigate this complaint about the actions of the Council in seeking a supervision order. This is because the complaint concerns evidence placed before a court and the law prevents us from investigating such matters.

Darlington Borough Council (26 007 993)

Statement Closed after initial enquiries Other 07-Aug-2026

Summary: We cannot investigate this complaint about the actions of a social worker. This is because the complaint concerns evidence placed before a court and the law prevents us from investigating such matters.

Kirklees Metropolitan Borough Council (26 012 801)

Statement Closed after initial enquiries Other 06-Aug-2026

Summary: We will not investigate Mr X’s complaint about delay at stage 2 of the children’s statutory complaints procedure. This is because there is not enough evidence of fault by the Council.

Slough Borough Council (26 008 788)

Statement Upheld Other 05-Aug-2026

Summary: We have upheld this complaint about delays in completing the children’s statutory complaints procedure. However, we will not investigate this complaint further because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Ms Y.

Suffolk County Council (26 010 737)

Statement Closed after initial enquiries Other 05-Aug-2026

Summary: We cannot investigate this complaint about information the Council gave to court. The law prevents us from investigating matters related to court proceedings.

Wokingham Borough Council (26 012 404)

Statement Closed after initial enquiries Other 05-Aug-2026

Summary: We will not investigate Ms X’s complaint about how the Council handled her complaints. This is because Ms X is yet to complete the statutory complaints procedure and any injustice she may have suffered at this stage is not significant enough to justify our involvement. Also, the Information Commissioner’s Office is better placed to consider part of this complaint.