Recent statements in this category are shown below:
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Leicester City Council (25 002 386)
Statement Closed after initial enquiries Other 13-May-2025
Summary: We will not investigate Miss X’s complaint about the Council making two payments into a short break account for her child rather than a direct payments account. There is not enough evidence of injustice to warrant investigation by us.
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Staffordshire County Council (24 022 153)
Statement Closed after initial enquiries Other 12-May-2025
Summary: We cannot investigate this complaint about the content of a document provided to a court. This is because a legal bar prevents us investigating any matter raised in court.
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Central Bedfordshire Council (24 019 618)
Statement Closed after initial enquiries Other 11-May-2025
Summary: We will not investigate Mr X’s complaint about children services’ actions as the assessment and tests he wanted could have been ordered by a Court during the proceedings he was involved in.
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Devon County Council (24 022 176)
Statement Closed after initial enquiries Other 11-May-2025
Summary: We will not investigate this complaint about an alleged data breach. The Information Commissioner is better placed than us to consider this matter as it has powers to determine a breach and to impose penalties for both that and any failure to report the breach. We lack those powers.
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Statement Closed after initial enquiries Other 11-May-2025
Summary: We will not investigate Miss X’s complaint that a Council officer made inappropriate comments. This is because there is not enough evidence of fault in the Council’s refusal to investigate while court proceedings are ongoing.
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London Borough of Redbridge (24 022 755)
Statement Closed after initial enquiries Other 08-May-2025
Summary: We will not investigate Mr X’s complaint that the Council recorded and shared inaccurate information in a report to the courts and failed to respond to the Information Commissioner’s request for information. The law prevents us from investigating what happens in court, including the preparation and contents of court ordered reports. The Information Commissioner is better placed to deal with how the Council responds to its requests for information.
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Southend-on-Sea City Council (24 020 859)
Statement Closed after initial enquiries Other 07-May-2025
Summary: We cannot investigate this complaint about the Council’s actions in safeguarding a child and adhering to the recommendations of a report. The matters complained of are closely linked to decisions about the care arrangements for a child, which have been subject to court action, and we are thus legally prevented from investigating them.
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Sunderland City Council (24 021 785)
Statement Closed after initial enquiries Other 07-May-2025
Summary: We will not investigate Miss Y’s complaint about the Council’s refusal to investigate her complaint under the statutory complaints process. The Council has explained that, to do so, would prejudice care proceedings. There is insufficient evidence of fault in the Council’s decision-making to justify investigating.
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West Sussex County Council (24 021 873)
Statement Closed after initial enquiries Other 07-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s children’s services involvement with her family. This is because the complaint is made late, and I see no good reason to investigate it now.
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London Borough of Bromley (24 021 416)
Statement Closed after initial enquiries Other 06-May-2025
Summary: We will not investigate this complaint that the Council is at fault in considering child protection action in respect of the complainant’s children. Investigation would not achieve the outcome the complainant wants and is not therefore warranted.