London Borough of Bromley (25 025 778)

Statement Closed after initial enquiries Looked after children 15-Sep-2026

Summary: We will not investigate Ms X’s complaint about the Council’s actions in her child’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.

London Borough of Merton (26 015 822)

Statement Closed after initial enquiries Looked after children 15-Sep-2026

Summary: We will not investigate Mr X’s historic complaint about time he spent in the care of the Council. The complaint is late and, due to the passage of time since the concerns occurred, there is no realistic prospect of us reaching a sound, fair or meaningful outcome.

Lincolnshire County Council (25 028 845)

Statement Closed after initial enquiries Looked after children 14-Sep-2026

Summary: We will not investigate Miss X’s complaint about the Council’s actions in 2014 when her child was placed in her care. The complaint is late and there are no good grounds to exercise discretion to consider it now.

Isle of Wight Council (25 029 680)

Statement Closed after initial enquiries Looked after children 10-Sep-2026

Summary: We cannot investigate Miss X’s complaint about the Council’s handling of her child’s case. The law prevents us from investigating anything that has been or is the subject of court proceedings.

Sandwell Metropolitan Borough Council (26 010 868)

Statement Upheld Looked after children 10-Sep-2026

Summary: We have upheld Miss X’s complaint because the Council delayed considering this under the statutory children’s complaints process. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Miss X.

Lancashire County Council (25 023 304)

Statement Closed after initial enquiries Looked after children 09-Sep-2026

Summary: We will not investigate Ms X’s complaint about delay getting her passport because we could not add to the Council’s response and we cannot achieve the outcome she wants.

Lancashire County Council (25 023 308)

Statement Closed after initial enquiries Looked after children 09-Sep-2026

Summary: We will not investigate Ms X’s complaint about delay getting her passport because we could not add to the Council’s response and we cannot achieve the outcome she wants.

Durham County Council (25 024 636)

Statement Closed after initial enquiries Looked after children 08-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council refusing to investigate his children services’ complaint as we are unlikely to find fault in its decision not to do so. And we will not investigate the complaint itself as there are not sufficient reasons to disapply the 12 month legal restriction on our powers.

London Borough of Newham (25 027 202)

Statement Closed after initial enquiries Looked after children 08-Sep-2026

Summary: We cannot investigate Miss X’s complaint about the Council’s involvement with her children. This is because the law prevents us from investigating anything that has been or is the subject of court proceedings.

London Borough of Richmond upon Thames (26 014 663)

Statement Closed after initial enquiries Looked after children 08-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to share information concerning his family members. This is because it is closely linked to matters we have already looked at. Further, it is reasonable to expect Mr X to go to court if he considers the court order requires the Council to share information with him.