West Northamptonshire Council (25 021 913)

Statement Closed after initial enquiries Looked after children 15-Jun-2026

Summary: We will not investigate Mr F’s complaint about the care of his daughter because there is not enough evidence of fault and nothing to be gained from further investigation.

Worcestershire County Council (25 022 946)

Statement Closed after initial enquiries Looked after children 15-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s concerns about the care of her child. An investigation by us is unlikely to achieve significantly more than the Council has already done or lead to a different outcome.

Devon County Council (25 023 986)

Statement Closed after initial enquiries Looked after children 15-Jun-2026

Summary: We will not investigate Mr X’s complaint that the Council did not provide him with a care leaver’s grant and accommodation between 2016 and 2018. The complaint is late and there are no good reasons to exercise discretion to consider it now.

Salford City Council (25 022 443)

Statement Closed after initial enquiries Looked after children 07-Jun-2026

Summary: We will not investigate Mrs X’s complaint that the Council failed to investigate concerns she raised about her ex-foster child. The complaint is late with no good reason to investigate it now.

Cheshire East Council (25 023 369)

Statement Closed after initial enquiries Looked after children 03-Jun-2026

Summary: We will not investigate Miss X’s complaint about the Council's refusal to investigate her complaint. There is not enough evidence of fault to warrant an investigation.

London Borough of Havering (25 021 796)

Statement Closed after initial enquiries Looked after children 26-May-2026

Summary: We will not investigate Miss X’s complaint about letters and gifts not being given to her adopted child. We are unlikely to achieve more than the £200 offered by the Council.

Nottinghamshire County Council (25 020 894)

Statement Closed after initial enquiries Looked after children 25-May-2026

Summary: We will not investigate this complaint about the Council’s handling of care of the complainant’s children. This is because we could not add to any previous investigation by the Council, any investigation would not lead to a different outcome, and any fault has not caused significant injustice. We will not investigate part of this complaint because it is late and there is no reason why the complainant could not have come to us sooner. We cannot investigate part of this complaint as the court made decisions about care arrangements and the law prevents us from investigating them.

London Borough of Barnet (25 011 894)

Statement Upheld Looked after children 20-May-2026

Summary: Miss X complains about support provided to her adult son while he was in the Council’s care. The Council considered her complaint under the statutory children’s complaints procedure at stage one but then refused to progress it to stage two. This was fault causing injustice, which the Council has agreed to remedy through the actions set out at the end of this statement.

London Borough of Brent (25 020 747)

Statement Closed after initial enquiries Looked after children 19-May-2026

Summary: We will not investigate Ms X’s complaint about the remedy offered to her following a children’s statutory complaints investigation in 2020 and the Council’s recent decision that it will not re-open her complaint to re-consider the matter. A complaint about the Council’s actions in 2020 is late and there is not enough evidence of fault in its recent decision.

Thurrock Council (25 020 174)

Statement Closed after initial enquiries Looked after children 13-May-2026

Summary: We will not investigate Ms M’s complaint about Children’s Services because there is no worthwhile outcome achievable. We cannot consider Ms M’s complaint about a Court order authorising the Council to refuse her contact with her children; she could have raised her concerns about the Council’s evidence with the Court; and the Council’s decision not to share any information about the children with Ms M was accepted by the Information Commissioner’s Office.