Nottingham City Council (25 013 710)

Statement Closed after initial enquiries Fostering 19-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of matters involving Mrs X and two foster children. The Council has already investigated and responded to some of Mrs X’s concerns under all three stages of the statutory complaint procedure. It has apologised for the injustice caused by the faults identified. We could not add to the Council’s response or achieve anything more.

Bracknell Forest Council (25 018 161)

Statement Closed after initial enquiries Fostering 19-Feb-2026

Summary: We will not investigate Miss X’s complaint about the Council’s handling of her foster placement. This is because we could not add to the Council’s investigation or achieve a different outcome

Telford & Wrekin Council (25 013 474)

Statement Closed after initial enquiries Fostering 18-Feb-2026

Summary: We will not investigate Mr X’s complaint about the end of his fostering career because we could not add to the Council’s response, and further investigation would not lead to a different outcome. We cannot achieve the outcome Mr X wants.

Blackpool Borough Council (25 017 029)

Statement Closed after initial enquiries Fostering 18-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s safeguarding concerns for his siblings. There is not enough evidence of fault to justify an investigation.

Bristol City Council (25 012 958)

Statement Closed after initial enquiries Fostering 12-Feb-2026

Summary: We will not investigate this complaint about how the Council handled Miss X’s reports of racial discrimination. This is because the Council has already investigated and responded and an investigation by us would not lead to a significantly different outcome.

London Borough of Lambeth (25 012 138)

Statement Upheld Fostering 11-Feb-2026

Summary: We have upheld Ms X’s complaint that the Council failed to consider offering financial compensation or acknowledge the distress it caused. The Council has agreed to apologise to Ms X, offer her compensation and make service improvements.

Kent County Council (25 012 261)

Statement Upheld Fostering 09-Feb-2026

Summary: We have upheld Mrs X’s complaint about the Council’s delay in applying for a passport for a child she fosters. The Council have agreed to resolve the complaint by offering a suitable remedy.

Rochdale Metropolitan Borough Council (25 005 062)

Statement Not upheld Fostering 29-Jan-2026

Summary: We have decided to discontinue our investigation of this complaint, about the Council’s decision not to accept a stage 3 complaint under the statutory children’s complaint procedure. This is because the Council has provided satisfactory reasons for making an early referral to the Ombudsman, and we do not consider it would be proportionate to carry out further investigation ourselves.

Coventry City Council (24 015 135)

Statement Closed after initial enquiries Fostering 28-Jan-2026

Summary: We will not investigate Miss X’s complaint about her deregistration as a foster carer. The Independent Review Mechanism panel is better placed than the Ombudsman to do so.

Cheshire East Council (25 014 873)

Statement Closed after initial enquiries Fostering 15-Jan-2026

Summary: We cannot investigate Miss X’s complaint about the information the Council provided to the court and the actions of the social workers involved with her case. The issues raised relate to what happened in court. It is unlikely we could add to the Council’s response in relation to the remaining issue complained about.