Royal Borough of Kingston upon Thames (25 022 789)

Statement Closed after initial enquiries Disabled children 30-Jun-2026

Summary: We will not investigate Mr F’s complaint about childcare because we could not achieve the outcome he wants, and there is no worthwhile outcome achievable for us.

Gateshead Metropolitan Borough Council (25 023 844)

Statement Closed after initial enquiries Disabled children 30-Jun-2026

Summary: We will not investigate this complaint about Blue Badge awards. This is because there is not enough evidence of fault to justify investigating.

London Borough of Redbridge (25 021 110)

Statement Closed after initial enquiries Disabled children 29-Jun-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her blue badge application for her child. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Suffolk County Council (25 031 771)

Statement Closed after initial enquiries Disabled children 23-Jun-2026

Summary: We will not investigate Miss X’s complaint that the Council offered and then retracted to pay for a sensory Occupational Therapy assessment of her child, Y. This is because there is insufficient evidence of fault to warrant our involvement.

Coventry City Council (25 012 029)

Statement Upheld Disabled children 22-Jun-2026

Summary: There was no fault in the way the Council reached its decision to refuse the blue badge application Mrs X made for her child, Z. There is fault in the Council’s complaint handling, but this did not cause significant injustice to Mrs X.

Derbyshire County Council (25 008 066)

Statement Upheld Disabled children 16-Jun-2026

Summary: Mrs X complained that the Council in respect of her child, B, delayed completing a social care assessment, which was inaccurate and contained harmful language. Mrs X said this caused her uncertainty and frustration, and meant the family missed out on support. We found the Council at fault. The Council has since carried out a new assessment, apologised to Mrs X, and offered a symbolic payment. It has also made improvements to its staff guidance around assessments and record-keeping. We consider these to be suitable remedies.

London Borough of Croydon (25 022 077)

Statement Closed after initial enquiries Disabled children 16-Jun-2026

Summary: We will not investigate this complaint about a blue badge application because there is insufficient evidence of fault in the Council’s actions to justify our involvement.

London Borough of Camden (25 023 635)

Statement Closed after initial enquiries Disabled children 10-Jun-2026

Summary: We will not investigate this complaint about Mr X’s daughter’s blue badge application. This is because there is not enough evidence of fault that would justify further investigation.

Worcestershire County Council (25 025 555)

Statement Closed after initial enquiries Disabled children 10-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to award a blue badge for his child. This is because there is not enough evidence of fault that would justify further investigation.

Oxfordshire County Council (25 016 430)

Statement Closed after initial enquiries Disabled children 09-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of a Blue Badge application. We would be unlikely to find fault in the Council’s actions that significantly undermined the decision-making.