Birmingham City Council (26 003 180)

Statement Closed after initial enquiries Child protection 21-Jul-2026

Summary: We cannot investigate this complaint about information the Council provided during court proceedings. This is because the law prevents us from investigating complaints about what happens in court.

Suffolk County Council (25 021 654)

Statement Closed after initial enquiries Child protection 20-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council’s involvement with her children. There is not enough evidence of fault in the Council’s recent handling of her children’s case to justify our involvement. Other parts of Miss X’s complaints are late and could have been brought to us sooner.

City of Bradford Metropolitan District Council (25 023 288)

Statement Upheld Child protection 20-Jul-2026

Summary: We upheld Mr X’s complaint about the Council’s handling of the children’s statutory complaints procedure. The Council agreed to resolve the complaint early by issuing an apology and paying Mr X a symbolic payment to acknowledge the injustice caused.

Lancashire County Council (25 023 867)

Statement Closed after initial enquiries Child protection 20-Jul-2026

Summary: We will not investigate this complaint about the actions of Miss X’s child’s school or how the Council responded to a complaint about a safeguarding matter. We cannot investigate what happens in schools and we will not investigate the Council’s investigation into a safeguarding concern because there is insufficient evidence of fault.

London Borough of Hounslow (25 025 551)

Statement Closed after initial enquiries Child protection 19-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council’s actions while her child was in foster care. This is because decisions about her child’s future are for the court and the law prevents us from investigating complaints about matters that have been subject to, and decided in court proceedings.

Leeds City Council (25 026 268)

Statement Closed after initial enquiries Child protection 18-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of reports of historical abuse and a Subject Access Request (SAR). This is because the complaint is late and there is no good reason to exercise discretion to investigate it now. We will not investigate the matter about a SAR request as the Information Commissioner’s Office is better placed to consider it.

Hampshire County Council (25 015 848)

Statement Closed after initial enquiries Child protection 17-Jul-2026

Summary: We will not investigate this complaint about the actions of the Council in the course of child protection action. This is because there is insufficient evidence of fault on the Council’s part to warrant our intervention.

Torbay Council (25 023 679)

Statement Closed after initial enquiries Child protection 17-Jul-2026

Summary: We will not investigate this complaint about the Council’s use of the complainant’s personal information. Our intervention would not add anything significant to the response the Council has already made, and the complainant can bring her concerns about the misuse of her information to the attention of the Information Commissioner’s Office.

London Borough of Redbridge (25 022 742)

Statement Closed after initial enquiries Child protection 16-Jul-2026

Summary: We will not investigate this complaint about child protection, Special Educational Needs provision and Z’s Education, Health and Care Plan. This is because Mx Y could have appealed to the First-Tier Tribunal and there is insufficient evidence of fault.

Cambridgeshire County Council (25 025 162)

Statement Closed after initial enquiries Child protection 16-Jul-2026

Summary: We will not investigate Miss X’s complaint that the Council lied in Court. The law prevents us from investigating matters that were considered, or could have been considered, in Court.