Surrey County Council (25 012 189)

Statement Closed after initial enquiries Child protection 12-May-2026

Summary: We will not investigate part of Ms X’s complaint about the Council’s data handling because the Council updated its records and attached Ms X’s views to its files. An investigation is unlikely to lead to a different outcome. We will not investigate Ms X’s complaint that the Councild did not “rectify” all records because the Information Commissioner is better suited to consider the matter.

Durham County Council (25 020 133)

Statement Closed after initial enquiries Child protection 12-May-2026

Summary: We will not investigate this complaint about the Council’s response to Mrs X’s concerns about a child. Nor will we investigate the Council’s decision to decline to take a complaint about this matter from Mrs X. It is unlikely we would find fault in the Council’s actions in either respect.

East Sussex County Council (25 020 220)

Statement Closed after initial enquiries Child protection 12-May-2026

Summary: We will not investigate Mr X’s complaint about a family assessment. There is insufficient evidence of fault to warrant an investigation and the Information Commissioner’s Office is better placed to consider a complaint about the accuracy of Council records.

Bury Metropolitan Borough Council (25 014 743)

Statement Closed after initial enquiries Child protection 11-May-2026

Summary: We will not investigate this complaint about the Council’s actions relating to a Looked After Child. The Council has already investigated the complaint under the three-stage Children Act 1989 complaint procedure, and it is unlikely we would find fault in the way it conducted that investigation or considered the findings.

Essex County Council (25 016 323)

Statement Closed after initial enquiries Child protection 11-May-2026

Summary: We will not investigate most of Miss X’s complaints about how the Council considered a safeguarding referral relating to her child’s teacher because there is insufficient evidence of fault. We will not investigate some of the complaints because the tests in our Assessment Code are not met. We cannot investigate part of the complaint because it relates to the internal management of a school.

City of Bradford Metropolitan District Council (25 017 039)

Statement Closed after initial enquiries Child protection 11-May-2026

Summary: We cannot investigate this complaint about the Council’s handling of a complaint about the internal governance of a school. The law prevents us from investigating complaints about what happens in schools, so there is no worthwhile outcome achievable by our investigation.

Worcestershire County Council (25 020 121)

Statement Closed after initial enquiries Child protection 11-May-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s child protection safeguarding enquiries and actions relating to her family because there is insufficient evidence of fault.

Surrey County Council (25 020 123)

Statement Closed after initial enquiries Child protection 11-May-2026

Summary: We will not investigate this complaint about how the Council dealt with a safeguarding concern. This is because there is insufficient evidence of fault by the Council.

Reading Borough Council (25 018 922)

Statement Closed after initial enquiries Child protection 10-May-2026

Summary: We cannot investigate this complaint about the Council’s children’s services involvement with Mr X’s family. The matters complained about were either considered by a court which the law says we cannot consider or are closely linked to matters that have been or could have been raised during court proceedings.

Luton Borough Council (25 019 696)

Statement Closed after initial enquiries Child protection 10-May-2026

Summary: We cannot investigate this complaint about the content of a social work letter filed with a court. The law prevents us from investigating complaints about what happened in court. For the rest, the Information Commissioner is better placed to consider complaints about data protection, and there is not enough evidence of fault in the Council’s decision to consider Mr X’s complaint under its corporate complaints procedure to justify us investigating.