Lancashire County Council (25 015 164)

Statement Closed after initial enquiries Child protection 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of reports of incidents that occurred in the school the complainant’s child attends. This is because there is not enough evidence the Council was at fault.

Kent County Council (25 015 596)

Statement Closed after initial enquiries Child protection 17-Mar-2026

Summary: We will not investigate this complaint about how the Council has dealt with a child protection matter because there is not enough evidence of fault.

London Borough of Croydon (25 012 857)

Statement Closed after initial enquiries Child protection 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s children’s services involvement with Miss X because there is not enough evidence of fault.

Cumberland Council (25 013 548)

Statement Closed after initial enquiries Child protection 17-Mar-2026

Summary: We cannot investigate Mr X’s complaint about a children’s services’ visit to his home. The complaint is late and I see no good reason to consider it now. Also, we will not investigate the Council’s handling of personal information. The Information Commissioner is better placed to consider and decide complaints about data protection.

Hertfordshire County Council (25 014 035)

Statement Closed after initial enquiries Child protection 17-Mar-2026

Summary: We will not investigate Miss X’s complaint about child protection conference arrangements as it is unlikely we would find fault.

London Borough of Hillingdon (25 016 573)

Statement Closed after initial enquiries Child protection 16-Mar-2026

Summary: We cannot investigate Mr X’s complaint about the Council’s failure to engage with his school Trust regarding child safeguarding matters. The law says the Ombudsman cannot investigate complaints made by or on behalf of a public body.

Lancashire County Council (25 016 630)

Statement Closed after initial enquiries Child protection 16-Mar-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of safeguarding concerns she raised about her grandchildren. Some of the matters are late and relate to issues that were, or could have been, considered in court. There is not enough evidence of fault on the other matters.

Essex County Council (25 015 303)

Statement Closed after initial enquiries Child protection 14-Mar-2026

Summary: We will not investigate this complaint that the Council carried out a Child Protection enquiry without the complainant’s consent or input. This is because investigation would not achieve what the complainant wants, or lead to a different outcome.

North Lincolnshire Council (25 015 794)

Statement Closed after initial enquiries Child protection 14-Mar-2026

Summary: We will not investigate this complaint that the Council has declined to correct inaccuracies in an assessment. Investigation would not lead to a different outcome and is not therefore warranted.

London Borough of Ealing (25 028 324)

Statement Closed after initial enquiries Child protection 13-Mar-2026

Summary: We will not investigate Ms X’s complaint that Council officers made a referral to social services about her children. This is because there is not enough evidence of fault to justify an investigation.