Kingston Upon Hull City Council (25 003 931)

Statement Closed after initial enquiries Child protection 02-Sep-2025

Summary: We will not investigate this complaint about the content of a Child and Family Assessment completed by the Council’s social worker. Investigation would not lead to a different outcome and is not therefore warranted.

Lancashire County Council (25 002 927)

Statement Closed after initial enquiries Child protection 31-Aug-2025

Summary: We will not investigate Mr X’s complaint that the Council failed to consider his complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault.

London Borough of Southwark (25 007 011)

Statement Closed after initial enquiries Child protection 31-Aug-2025

Summary: We will not investigate this complaint about the conduct of a Council social worker who is allocated to Miss X’s grandchildren. This is because we could not add anything further to the Council’s investigation. Other complaints by Miss X relate to court proceedings and the law prevents us from investigating these matters.

Dorset Council (25 005 147)

Statement Closed after initial enquiries Child protection 28-Aug-2025

Summary: We will not investigate Mrs X’s complaint that the Council failed to properly investigate an allegation made about a teacher. This is because there is insufficient evidence of fault.

Nottingham City Council (25 005 773)

Statement Closed after initial enquiries Child protection 28-Aug-2025

Summary: We will not investigate Miss X’s late complaint about the Council’s handling of her children’s case before 2023. The issues are closely related to court proceedings about care and contact arrangements for Miss X’s children. There are no good reasons to exercise discretion to investigate this late complaint now. The existence of court action creates a permanent and absolute legal bar that prevents us from investigating the matter.

Warrington Council (25 005 820)

Statement Closed after initial enquiries Child protection 28-Aug-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her children’s case. The issues raised are closely related to matters that have been the subject of court proceedings. The existence of court action creates a permanent and absolute legal bar preventing us from investigating the matter. We also cannot achieve the outcome Mrs X wants.

Coventry City Council (25 002 815)

Statement Upheld Child protection 27-Aug-2025

Summary: We will not investigate Mr F’s complaint because the Council has responded at all three stages of the statutory children’s complaint process, and there is nothing we could add by further investigation. The Council has offered a satisfactory remedy.

Essex County Council (25 004 709)

Statement Closed after initial enquiries Child protection 27-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s actions following a safeguarding referral about his children. There is not enough evidence of fault to justify our involvement.

Bath and North East Somerset Council (25 003 767)

Statement Closed after initial enquiries Child protection 27-Aug-2025

Summary: We will not investigate Mr X’s complaint the Council ignored his safeguarding concerns for his child. The matter is closely related to current court proceedings about the child’s safety and care arrangements. The existence of this court action creates a permanent and absolute legal bar that prevents us from investigating this matter further.

Cheshire East Council (24 009 262)

Report Upheld Child protection 26-Aug-2025

Summary: Miss X complained the Council excessively and disproportionately intervened after a traumatic premature birth. She said the Council wrongly considered care proceedings, put both of her children on child protection plans, and communicated poorly. Miss X said the Council’s actions scarred and traumatised her, and caused significant distress. She said the experience significantly impacted her mental health. Miss X said she felt shamed, bullied and misjudged. She said she was treated like a danger to her children during one of the most frightening, exhausting and vulnerable times of her life. Miss X said she and her children carry the emotional consequences every day.