Sandwell Metropolitan Borough Council (25 005 621)

Statement Closed after initial enquiries Child protection 30-Sep-2025

Summary: We cannot investigate Mr X’s complaint about information that the Council provided during care proceedings. This is because the law prevents us from investigating complaints about what happened in court.

Gloucestershire County Council (24 002 984)

Statement Upheld Child protection 29-Sep-2025

Summary: Ms B complained about the Council’s children services following a child protection intervention. We upheld the complaint. While we found the Council had evidence that justified placing Ms B’s children on child protection plans, there were later faults in its case management. Some of these it had previously recognised. But our investigation found specific flaws around the circumstances where Ms B’s son entered foster care for a time. We considered this caused injustice, as distress. The Council accepted these findings and at the end of this statement, we set out action it has agreed to remedy that injustice.

Derbyshire County Council (25 002 309)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We will not investigate Mr X’s complaint about a child protection assessment. This is because we could not add to the investigation carried out by the Council or achieve a different outcome.

Somerset Council (25 004 320)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We will not investigate Miss X’s complaint about a social worker as we are unlikely to find Council fault and Social Work England is better placed. We will not investigate a nurse report as the Information Commissioner’s Office is better placed and it is reasonable to expect Miss X to tell a Court of her views.

North East Lincolnshire Council (25 004 898)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with allegations made about her. This is because there is insufficient evidence of fault.

Dudley Metropolitan Borough Council (25 006 359)

Statement Closed after initial enquiries Child protection 29-Sep-2025

Summary: We cannot investigate Mr X’s complaint about his children being removed from his care and not returned to him because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.

Surrey County Council (25 007 548)

Statement Closed after initial enquiries Child protection 28-Sep-2025

Summary: We cannot investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her children because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.

Shropshire Council (25 006 281)

Statement Closed after initial enquiries Child protection 28-Sep-2025

Summary: We will not investigate this complaint from Mr X about a lack of call recordings held by social services. This issue could have been reasonably raised in court.

Kent County Council (25 006 259)

Statement Closed after initial enquiries Child protection 25-Sep-2025

Summary: We will not investigate Mr X’s late complaint about the Council’s handling of his children’s case between 2021 and 2023. There are no good reasons to exercise discretion to investigate this late complaint now. The issues relate to his contact with his children which are matters for the court to consider.

Nottinghamshire County Council (25 004 043)

Statement Closed after initial enquiries Child protection 24-Sep-2025

Summary: We cannot investigate X’s complaint about the conduct of Court care proceedings. We cannot achieve the aim X wishes of the return of their child to their care. And we will not investigate the Council’s decision to change a looked after child’s school without X’s consent as it is unlikely we would find fault.