Cheshire East Council (24 009 262)

Report Upheld Child protection 26-Aug-2025

Summary: Miss X complained the Council excessively and disproportionately intervened after a traumatic premature birth. She said the Council wrongly considered care proceedings, put both of her children on child protection plans, and communicated poorly. Miss X said the Council’s actions scarred and traumatised her, and caused significant distress. She said the experience significantly impacted her mental health. Miss X said she felt shamed, bullied and misjudged. She said she was treated like a danger to her children during one of the most frightening, exhausting and vulnerable times of her life. Miss X said she and her children carry the emotional consequences every day.

Leicestershire County Council (25 001 764)

Statement Closed after initial enquiries Child protection 29-Jul-2025

Summary: We will not investigate Mr X’s complaint about the child protection actions of the Council. The matters he complains of are matters he could have mentioned during court action, or are closely related to those matters. Some matters directly concern part of the court process, and we cannot investigate them.

Birmingham City Council (25 002 779)

Statement Closed after initial enquiries Child protection 29-Jul-2025

Summary: We will not investigate Mr X’s complaint about concerns he has about a discussion session held at a youth club. There is either no evidence of fault or we could not add to the investigation carried out by the Council or achieve a different outcome. The Information Commissioner is better placed to consider Mr X’s complaint that the Council is withholding information.

Wigan Metropolitan Borough Council (25 000 319)

Statement Closed after initial enquiries Child protection 28-Jul-2025

Summary: We will not investigate this complaint about how the Council carried out a stage 2 investigation under the statutory children’s complaint procedure. This is mainly because there is insufficient evidence of fault and we could not add to the Council’s investigation.

Nottingham City Council (25 005 778)

Statement Closed after initial enquiries Child protection 27-Jul-2025

Summary: We will not investigate Mrs X’s complaint about the involvement of the Council’s children’s services with her family. The complaint is older than 12 months and is late. Mrs X’s complaint about the conduct of a social worker would be better considered by Social Work England.

London Borough of Hackney (25 006 250)

Statement Closed after initial enquiries Child protection 27-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s children’s services involvement with him when he was a child between the 1970s and 1990s. The complaint is late, and there are no good reasons to exercise our discretion to investigate now.

Bolton Metropolitan Borough Council (24 015 796)

Statement Closed after initial enquiries Child protection 22-Jul-2025

Summary: We cannot investigate this complaint about the Council supporting the separation of Miss X from her children and the placing of them with a person she says is a perpetrator. A court has decided where her children should live, and the matters she complains of either were or could reasonably have been mentioned during those proceedings. A permanent legal bar now prevents us investigating this complaint.

Blackburn with Darwen Council (25 004 483)

Statement Closed after initial enquiries Child protection 22-Jul-2025

Summary: We will not investigate this complaint about the accuracy of an assessment completed by the Council. This is because we could not achieve significantly more than the Council has already agreed to remedy the complaint.

North Yorkshire Council (25 005 881)

Statement Closed after initial enquiries Child protection 22-Jul-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled his case and did not investigate his complaint. This is because there is not enough evidence of fault.

Lancashire County Council (25 001 730)

Statement Closed after initial enquiries Child protection 21-Jul-2025

Summary: We will not investigate this complaint about the alleged failure of the Council to protect Miss X’s grandchildren from harm. There is not enough evidence of fault by the Council to warrant our further involvement.