Cheshire East Council (24 009 262)

Report Upheld Child protection 26-Aug-2025

Summary: Miss X complained the Council excessively and disproportionately intervened after a traumatic premature birth. She said the Council wrongly considered care proceedings, put both of her children on child protection plans, and communicated poorly. Miss X said the Council’s actions scarred and traumatised her, and caused significant distress. She said the experience significantly impacted her mental health. Miss X said she felt shamed, bullied and misjudged. She said she was treated like a danger to her children during one of the most frightening, exhausting and vulnerable times of her life. Miss X said she and her children carry the emotional consequences every day.

London Borough of Redbridge (25 002 434)

Statement Closed after initial enquiries Child protection 26-Aug-2025

Summary: We will not investigate this complaint about the Council’s decision to invite the complainant to a meeting where he was arrested by the Police. This is because the complaint is late and there are no good reasons to investigate.

Liverpool City Council (25 004 518)

Statement Closed after initial enquiries Child protection 26-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision that his children should be made subject to child protection plans. This is because it is unlikely we would find fault and we are unable to achieve the outcome he seeks.

Wigan Metropolitan Borough Council (25 006 768)

Statement Closed after initial enquiries Child protection 26-Aug-2025

Summary: We cannot investigate this complaint about a court report. The law prevents us from investigating anything that has or is the subject of court proceedings.

North Tyneside Metropolitan Borough Council (25 011 639)

Statement Closed after initial enquiries Child protection 26-Aug-2025

Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about the safety and wellbeing of one of his children. It is unlikely an investigation would find fault with the Council.

Suffolk County Council (24 019 683)

Statement Not upheld Child protection 25-Aug-2025

Summary: Ms X and Mr Y complained about the actions of the Council when it investigated allegations made against Mr Y by a child. We have discontinued the investigation. This is because we cannot achieve the outcomes Ms X and Mr Y are seeking.

Kirklees Metropolitan Borough Council (25 003 178)

Statement Closed after initial enquiries Child protection 25-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a safeguarding referral in relation to his daughter Miss Y. The Council has already investigated and responded to Mr X’s concerns under all three stages of the statutory complaint procedure. It has apologised and offered remedial action and payment for the injustice caused by the faults identified. We could not add to the Council’s response or achieve the outcomes Mr X and Miss Y want.

Buckinghamshire Council (25 005 199)

Statement Closed after initial enquiries Child protection 21-Aug-2025

Summary: We will not investigate this complaint about care arrangements for Miss X's child. The law prevents us from investigating anything that is or has been the subject of court proceedings. We also cannot achieve the outcome Miss X wants.

Devon County Council (25 003 163)

Statement Closed after initial enquiries Child protection 20-Aug-2025

Summary: We will not investigate this complaint about how the Council dealt with a safeguarding concern raised about a child. This is because there is insufficient evidence of fault, and we cannot investigate what happened in court.

Wigan Metropolitan Borough Council (24 021 309)

Statement Not upheld Child protection 19-Aug-2025

Summary: Mr X complained about the Council’s children’s social care service. We have discontinued our investigation, because the Council has not yet provided Mr X with its final complaint response.