Solihull Metropolitan Borough Council (25 000 627)

Statement Closed after initial enquiries Child protection 17-Feb-2026

Summary: We cannot investigate Mr X’s complaint about a school’s policies and procedures. We will not investigate the Council’s decision not to investigate his safeguarding referral further as we are unlikely to find fault.

Stoke-on-Trent City Council (25 012 567)

Statement Not upheld Child protection 17-Feb-2026

Summary: Mr X complained about the way the Council dealt with concerns about his son. We will not investigate this complaint. Mr X’s complaint is still being considered at stage two of the statutory complaints procedure, which is better placed to investigate these matters.

London Borough of Barking & Dagenham (25 013 289)

Statement Closed after initial enquiries Child protection 17-Feb-2026

Summary: We will not investigate this complaint about how the Council responded to Ms X’s safeguarding concern. This is because the person complaining is not an authorised representative of the person affected by the Council’s actions.

Westminster City Council (25 000 478)

Statement Closed after initial enquiries Child protection 16-Feb-2026

Summary: We will not investigate this complaint about the Council’s response to Mr X’s request for direct payments. This is because an investigation would be unlikely to find fault with the Council’s actions.

Leeds City Council (25 013 222)

Statement Closed after initial enquiries Child protection 16-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision not to share information with Ms X. The Information Commissioner’s Office is better placed to consider the complaint. In any case we cannot achieve what Ms X is looking for.

Leeds City Council (25 016 558)

Statement Closed after initial enquiries Child protection 16-Feb-2026

Summary: We will not investigate this complaint about the Council’s alleged lack of support to Mr X and the failure to safeguard his children. The law says we cannot investigate complaints about court action or what happened in court. It is reasonable for Mr X to raise all concerns as part of the proceedings.

London Borough of Bexley (25 013 075)

Statement Closed after initial enquiries Child protection 13-Feb-2026

Summary: We will not investigate Miss X’s complaint about the Council’s children services teams handling of safeguarding allegations between 2017 and 2019. There are not enough reasons to disapply the late complaint rule. We cannot investigate recent safeguarding referrals as the Court could have made orders about this.

Wiltshire Council (24 020 827)

Statement Closed after initial enquiries Child protection 12-Feb-2026

Summary: We will not investigate this complaint about the Council’s social services involvement with children in Miss X’s family. The children’s case has been considered in court, so we are prevented from investigating the substantive matters. We also cannot achieve the outcomes Miss X seeks. Only the courts can make decisions relating to the children’s residence and contact.

Leeds City Council (25 005 258)

Statement Not upheld Child protection 12-Feb-2026

Summary: We have ended our investigation into Mr X’s complaint. The Council has amended an assessment he complained about, as it said it would. Matters related to access arrangements for his children are subject to a contact order and the courts are better placed to consider these.

Tameside Metropolitan Borough Council (25 009 907)

Statement Closed after initial enquiries Child protection 12-Feb-2026

Summary: We cannot investigate Miss Z’s complaint about the actions of the Council’s children’s services. The law prevents us from investigating complaints about the start of court action or what happened in court, and the more recent matters are too closely related to the court proceedings. For the Council’s handling of Miss Z’s complaint, there is not enough evidence of fault to justify investigating.