Kingston Upon Hull City Council (25 030 293)

Statement Closed after initial enquiries Child protection 18-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of child protection enquiries. The law prevents us from investigating complaints about matters that are being considered in court proceedings. We have no discretion to do so.

Lancashire County Council (25 025 650)

Statement Closed after initial enquiries Child protection 18-Aug-2026

Summary: We will not investigate this complaint about how the Council dealt with a concern about a child’s welfare. This is because there is not enough fault to justify investigating. We will not investigate the Council’s complaint handling, as in isolation it did not cause Mr X significant injustice.

Stockton-on-Tees Borough Council (26 013 499)

Statement Closed after initial enquiries Child protection 17-Aug-2026

Summary: We will not investigate this complaint about the actions of the Council’s children’s services. This is because there is insufficient evidence of fault in the Council’s decision not to investigate X’s complaint while court proceedings are ongoing.

London Borough of Hackney (25 028 958)

Statement Closed after initial enquiries Child protection 17-Aug-2026

Summary: We will not investigate this complaint about the Council’s refusal to accept Ms X’s complaint under the children’s statutory complaints procedure. There is not enough evidence of fault by the Council to warrant our involvement.

London Borough of Newham (26 013 611)

Statement Closed after initial enquiries Child protection 17-Aug-2026

Summary: We will not investigate this complaint about the support the Council provided to Miss X as a child. This is because the complaint is late and there are no good reasons that meant the complaint could not have been made sooner.

Gloucestershire County Council (26 013 879)

Statement Closed after initial enquiries Child protection 17-Aug-2026

Summary: We will not investigate this complaint about the conduct of a social worker. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. It would also be better placed with Social Work England.

Essex County Council (25 009 214)

Statement Closed after initial enquiries Child protection 17-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s child protection involvement with him and his family. There is not enough evidence of fault in the Council’s decision-making for us to investigate. We also cannot achieve the outcomes Mr X wants.

Devon County Council (25 022 026)

Statement Closed after initial enquiries Child protection 17-Aug-2026

Summary: We will not investigate Mr X’s complaint about the care of his grandchild, Child Y. There isn’t enough evidence of fault in the Council’s decision making. We also cannot investigate matters that relate to court proceedings.

Reading Borough Council (26 012 899)

Statement Closed after initial enquiries Child protection 16-Aug-2026

Summary: We will not investigate Mr X’s complaint that a social worker provided inaccurate information in an email because the issue has not caused Mr X a significant injustice and we cannot achieve the outcome he seeks. It is reasonable for Mr X to raise his complaints about how Contact between he and his child is facilitated as part of ongoing court proceedings. It is not a good use of resources to investigate complaint handling in isolation.

Darlington Borough Council (25 016 833)

Statement Closed after initial enquiries Child protection 13-Aug-2026

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with her family before a child protection conference. The Council has already investigated her concerns, identified failings and provided a remedy. Further investigation by us would not lead to a different outcome.