Cambridgeshire County Council (25 010 287)

Statement Closed after initial enquiries Child protection 25-Nov-2025

Summary: We cannot investigate Miss X’s complaint about the social worker’s actions in proceedings which led to her child being placed for adoption, because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are, or have been, subject to court proceedings. We have no discretion to do so.

South Tyneside Metropolitan Borough Council (25 008 396)

Statement Closed after initial enquiries Child protection 25-Nov-2025

Summary: We will not investigate this complaint about how the Council handled Mr X’s concerns about the welfare of his children. The complaint is mostly about matters we already considered and decided in 2023. We could not achieve a meaningful outcome in relation to the matter Mr X says is new and separable.

Sheffield City Council (25 008 909)

Statement Closed after initial enquiries Child protection 24-Nov-2025

Summary: We cannot investigate Mr X’s complaint about children services’ actions as there are ongoing Court proceedings.

Sunderland City Council (25 009 141)

Statement Closed after initial enquiries Child protection 21-Nov-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s involvement in Court proceedings. We will not investigate his complaints about children services’ events which happened more than 12 months ago as there are no reasons to justify doing so.

Gateshead Metropolitan Borough Council (25 013 481)

Statement Upheld Child protection 21-Nov-2025

Summary: We upheld Miss X’s complaint about delays in the children’s statutory complaints process. The Council agreed to resolve the complaint early by apologising, paying Miss X a symbolic financial remedy, and completing stage two of the children’s statutory complaints process.

West Berkshire Council (25 000 662)

Statement Closed after initial enquiries Child protection 20-Nov-2025

Summary: We will not investigate Mr X’s complaint about children services’ actions. We are unlikely to find the fault Mr X alleges and we cannot investigate the Police’s actions.

Hertfordshire County Council (25 009 459)

Statement Closed after initial enquiries Child protection 20-Nov-2025

Summary: We cannot investigate Miss X’s complaint about the Council’s child protection actions and decisions after her baby suffered an unexplained injury, because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are being considered in court proceedings. We have no discretion to do so.

Sefton Metropolitan Borough Council (25 009 561)

Statement Closed after initial enquiries Child protection 20-Nov-2025

Summary: We will not investigate Mr X’s complaint about his children being placed with other relatives. This is because it concerns matters decided in court and we have no power to intervene.

Devon County Council (25 008 205)

Statement Closed after initial enquiries Child protection 20-Nov-2025

Summary: We will not investigate Mrs X’s complaint about the conduct of a council social worker. This is because the Council has taken appropriate action to resolve Mrs X’s concerns and we cannot say the actions complained about caused her significant injustice.

London Borough of Hackney (25 009 793)

Statement Closed after initial enquiries Child protection 19-Nov-2025

Summary: We cannot investigate this complaint about the Council’s involvement with Mr X’s family. The law does not allow us to investigate matters that are or have been subject to court proceedings.