West Sussex County Council (24 021 057)

Statement Not upheld Child protection 16-Dec-2025

Summary: Mr X complained about the Council’s decision to assign a safeguarding case to a Local Authority Designated Officer he considered was not impartial or objective. Mr X also complained about actions the Local Authority Designated Officer took as part of the safeguarding investigation. The Council was not at fault in appointing the same Local Authority Designated Officer Mr X previously complained about. And there was no fault in the way the Local Authority Designated Officer oversaw the allegations management process.

Leeds City Council (25 010 932)

Statement Closed after initial enquiries Child protection 16-Dec-2025

Summary: We will not investigate Mr F’s complaint about a Children and Family Assessment because there is no worthwhile outcome achievable.

Wigan Metropolitan Borough Council (25 010 542)

Statement Closed after initial enquiries Child protection 15-Dec-2025

Summary: We will not investigate this complaint about what the Council recorded about Mr X. Another agency is better placed than us to consider complaints about data inaccuracy.

Norfolk County Council (25 010 721)

Statement Closed after initial enquiries Child protection 15-Dec-2025

Summary: We will not investigate this complaint about the Council’s refusal to replace a social worker and compensate the complainant for fault on her part. Our intervention would not add anything significant to the response the Council has made, or lead to a different outcome, and is not therefore warranted.

Hartlepool Borough Council (25 010 533)

Statement Closed after initial enquiries Child protection 12-Dec-2025

Summary: We will not investigate Miss X’s complaint about the Council’s involvement with her grandchildren. The law prevents us from investigating anything that has or is the subject of court proceedings. It is reasonable for Miss X to return to court if she believes court ordered contact arrangements are not being followed.

Norfolk County Council (25 011 615)

Statement Closed after initial enquiries Child protection 12-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his children’s case. There is nothing more we could achieve by investigating because the Council has already taken action to correct the content of Social Work Assessments. The law prevents us from investigating anything the Council has produced for court proceedings, so we cannot consider Mr X’s complaints about a section 37 report.

Halton Borough Council (25 009 143)

Statement Closed after initial enquiries Child protection 11-Dec-2025

Summary: We will not investigate Mr X’s complaint the Council has failed to support his family. The law prevents us from investigating anything that is or has been the subject of court proceedings. It would be reasonable for Mr X to raise any concerns he has about the Council’s handling in court.

West Berkshire Council (25 018 677)

Statement Closed after initial enquiries Child protection 11-Dec-2025

Summary: We will not investigate Mr X’s complaint about an inaccurate case record regarding him held on the Council’s systems because the Information Commissioner’s Office is better suited to consider the matter.

Liverpool City Council (25 009 649)

Statement Closed after initial enquiries Child protection 10-Dec-2025

Summary: We will not investigate this complaint about the Council’s alleged lack of support to Miss X and her child from 2017 to 2024, and its decision to begin court proceedings. The law prevents us from investigating matters that have been before the courts. It was reasonable for Miss X to raise all concerns as part of the proceedings.

Calderdale Metropolitan Borough Council (25 012 232)

Statement Closed after initial enquiries Child protection 10-Dec-2025

Summary: We cannot investigate Ms X’s complaint about the removal of her child from her care or the decision to place her child for adoption. The decisions were made by a court, and the law says we cannot investigate.