Recent statements in this category are shown below:
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Wigan Metropolitan Borough Council (25 025 093)
Statement Upheld Child protection 14-Jul-2026
Summary: We have upheld Ms X’s complaint about delays in the children’s statutory complaints process. The Council agreed to resolve the complaint early by paying Ms X a symbolic remedy to recognise her injustice and complete its investigation. We will not investigate the matter about information in a report used in court proceedings. This is because the law prevents us from investigating complaints about what happened in court.
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Oxfordshire County Council (25 023 182)
Statement Closed after initial enquiries Child protection 13-Jul-2026
Summary: We will not investigate this complaint about child protection because there is not enough evidence of fault to justify an investigation.
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Hampshire County Council (24 020 026)
Statement Closed after initial enquiries Child protection 12-Jul-2026
Summary: We will not investigate this complaint about how the Council investigated safeguarding concerns for Ms Y’s child, Z. There is insufficient evidence of fault and the injustice claimed is not significant enough to warrant an investigation.
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Royal Borough of Kensington & Chelsea (25 004 961)
Statement Upheld Child protection 09-Jul-2026
Summary: We found fault by the Council and Trust with regards to how they handled a child protection medical examination for Miss B. This caused Miss B and her mother, Mrs X, distress and confusion. The Council and Trust will apologise and take action to prevent similar problems occurring in future. They will also pay Miss B and Mrs X a symbolic remedy in recognition of the injustice caused to them.
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West Sussex County Council (25 027 762)
Statement Closed after initial enquiries Child protection 08-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her children’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint until the ongoing court proceedings have concluded.
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Statement Closed after initial enquiries Child protection 08-Jul-2026
Summary: We will not investigate this complaint about the Council’s contact with X’s family, including the Council’s decision not to investigate that complaint. There is not enough evidence of fault in the way the Council decided not to investigate. And a complaint to us about these matters is now late and there are no good reasons to exercise discretion to consider it now.
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Lincolnshire County Council (26 009 063)
Statement Closed after initial enquiries Child protection 08-Jul-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint about child protection matters because there is insufficient evidence of fault.
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Suffolk County Council (26 009 068)
Statement Closed after initial enquiries Child protection 08-Jul-2026
Summary: We cannot investigate this complaint about social work involvement with Mr X’s children. The matters Mr X complains about are inseparable from matters that form part of court proceedings. The law prevents us from investigating complaints about the start of court action or what happened in court.
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East Sussex County Council (26 009 072)
Statement Closed after initial enquiries Child protection 08-Jul-2026
Summary: We cannot investigate X’s complaint about the Council’s involvement in child care proceedings. The law prevents us from investigating the start of court proceedings or what happens in court.
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London Borough of Barking & Dagenham (26 006 917)
Statement Closed after initial enquiries Child protection 07-Jul-2026
Summary: We cannot investigate X’s complaint about the Council’s decision to commence court proceedings in relation to the care of his child. The law prevents us from investigating the start of court proceedings or what happened in court.