Leeds City Council (25 006 550)

Statement Not upheld Child protection 09-Feb-2026

Summary: The Council was not at fault for its decision to respond to Mr X’s complaint under its corporate complaints procedure, rather than the Children Act 1989 complaints procedure. And we have not investigated the substantive elements of his complaint, which are about data accuracy and are therefore better suited to the Information Commissioner’s Office.

Brighton & Hove City Council (25 009 086)

Statement Upheld Child protection 09-Feb-2026

Summary: We have upheld Mr X’s complaint about the Council’s decision not to consider his complaint about its actions in its child protection involvement with his family. The Council has agreed to resolve the complaint by providing a proportionate remedy for the injustice caused.

Sandwell Metropolitan Borough Council (25 012 828)

Statement Closed after initial enquiries Child protection 09-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council’s involvement with his children. The complaint is late and the law prevents us from investigating anything that is or has been the subject of court proceedings.

Suffolk County Council (25 013 190)

Statement Closed after initial enquiries Child protection 09-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision not to accept a complaint about the actions of a social worker. There is insufficient evidence of fault on the Council’s part to warrant our intervention.

Knowsley Metropolitan Borough Council (25 012 410)

Statement Closed after initial enquiries Child protection 08-Feb-2026

Summary: We will not investigate this complaint about the decision to make the complainant’s child subject to a Child Protection Plan. This is because the Ombudsman’s intervention would not lead to the outcome the complainant wants.

Suffolk County Council (24 022 666)

Statement Closed after initial enquiries Child protection 05-Feb-2026

Summary: We will not investigate Mr X’s complaint about how the Council has handled safeguarding concerns relating to his child since 2014. Some of Mr X’s concerns are too old for us to investigate. The law prevents us from investigating any of Mr X’s concerns the court has already considered. We also will not consider the Council’s refusal to consider Mr X’s complaints when we are not investigating the substantive issues.

Surrey County Council (25 013 790)

Statement Closed after initial enquiries Child protection 05-Feb-2026

Summary: We will not investigate Ms X’s complaint about ongoing delays investigating her complaint about failures to protect her from abuse as a child. The Council is currently completing an independent review of Ms X’s records. It is unlikely an investigation would lead to a different outcome.

Knowsley Metropolitan Borough Council (25 012 929)

Statement Closed after initial enquiries Child protection 05-Feb-2026

Summary: We will not investigate this complaint about the Council’s investigation of a historical allegation against Mr X. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.

Staffordshire County Council (25 015 824)

Statement Closed after initial enquiries Child protection 03-Feb-2026

Summary: We will not investigate Miss X’s complaint about the conduct of three social workers allocated to her family’s case between 2021 and 2024. This is because the complaint is late and there are no good grounds to exercise discretion to consider it now.

Sefton Metropolitan Borough Council (25 014 131)

Statement Closed after initial enquiries Child protection 02-Feb-2026

Summary: We will not investigate Miss X’s complaint about the contents of the Council’s court ordered report and it not acting in line with a court order. This is because there is no sign of fault in the Council’s decision not to consider her complaint until the ongoing court proceedings have concluded.