West Northamptonshire Council (25 004 574)

Statement Upheld Child protection 09-Dec-2025

Summary: There was fault by the Council because it failed to involve Mr X when it received child safeguarding allegations about his daughter Y. This caused avoidable distress and uncertainty about the actions and decisions the Council might have made had it involved Mr X. The Council will apologise, make a symbolic payment and complete training to front line staff around best practice for engaging and working with fathers.

Isle of Wight Council (25 005 549)

Statement Closed after initial enquiries Child protection 09-Dec-2025

Summary: We will not investigate this complaint the Council included incorrect information in a Child Protection Conference report. Further investigation.

London Borough of Sutton (25 009 788)

Statement Closed after initial enquiries Child protection 08-Dec-2025

Summary: We will not investigate this complaint about the Council’s actions after it received a safeguarding referral. Social Work England and the Information Commissioner are better placed to consider most of Miss Z’s complaint. For the rest, we cannot achieve the outcome Miss Z seeks so there is no worthwhile outcome from us investigating further.

Leeds City Council (25 010 283)

Statement Closed after initial enquiries Child protection 08-Dec-2025

Summary: We will not investigate Mr X’s complaint about the accuracy of a children services’ assessment. The Information Commissioner’s Office is better placed.

Cambridgeshire County Council (25 010 550)

Statement Closed after initial enquiries Child protection 05-Dec-2025

Summary: We will not investigate this complaint about actions the Council took after receiving a referral about Miss X’s family. There is not enough evidence of fault to warrant our involvement.

Southampton City Council (25 010 133)

Statement Closed after initial enquiries Child protection 04-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision to decline to consider all aspects of the complainant’s complaint about child protection action. This is because it relates to matters which have been, or could have been, considered in court, or are closely related to such matters.

Shropshire Council (25 018 048)

Statement Closed after initial enquiries Child protection 04-Dec-2025

Summary: We will not investigate Mrs X’s complaint about the conduct of a social worker. This is because another body is better placed to consider the matter and because we cannot achieve the outcome she seeks.

North Somerset Council (25 008 905)

Statement Upheld Child protection 03-Dec-2025

Summary: We will not investigate Mrs X’s complaint about a child protection investigation because the Council has responded appropriately and there is nothing we could add by further investigation.

Suffolk County Council (25 009 664)

Statement Closed after initial enquiries Child protection 03-Dec-2025

Summary: We will not investigate this complaint about how the Council exercised its child protection duties. Further investigation would not lead to a different outcome, for some parts of the complaint other bodies are better placed to consider them, and we cannot achieve the outcomes that Mrs X wants.

Lincolnshire County Council (25 011 082)

Statement Closed after initial enquiries Child protection 03-Dec-2025

Summary: We will not investigate Miss X’s complaint about how the Council dealt with her during its parental investigation. The complaint was submitted late, and there is no good reason to consider it now.