London Borough of Wandsworth (25 003 066)

Statement Closed after initial enquiries Child protection 20-Jan-2026

Summary: We will not investigate Miss X’s complaint that the Council failed to act to safeguard her child. This is because her complaint is made late and I see no good reason to exercise discretion to consider it now.

Somerset Council (25 011 549)

Statement Closed after initial enquiries Child protection 20-Jan-2026

Summary: We will not investigate Mrs X’s complaint about children services’ actions. The Information Commissioner’s Office and Social Work England are better placed.

Birmingham City Council (25 012 099)

Statement Closed after initial enquiries Child protection 20-Jan-2026

Summary: We cannot investigate Ms X’s complaint about children services’ actions as a Court is considering or has decided the children's care arrangements.

Hampshire County Council (25 012 529)

Statement Closed after initial enquiries Child protection 20-Jan-2026

Summary: We cannot investigate most of Mrs X’s complaint about the Council’s refusal to intervene in a disagreement about childcare arrangements. Mrs X applied to a court to consider the issue, and the law says we cannot investigate matters which have been considered by a court. We will not investigate Mrs X’s concerns about how the Council responded to her safeguarding concerns because this is likely to form part of the court proceedings.

London Borough of Croydon (25 013 373)

Statement Closed after initial enquiries Child protection 20-Jan-2026

Summary: We cannot investigate Ms X’s complaint about the Council’s handling of child protection matters. The issues raised relate to court proceedings. The law says we cannot investigate complaints about court action or what happened in court.

Devon County Council (25 008 895)

Statement Closed after initial enquiries Child protection 16-Jan-2026

Summary: We will not investigate the Council’s decision not to accept Mrs X’s complaint because it did not consider her a suitable representative. This is because there is not enough evidence of fault in the Council.

Lincolnshire County Council (25 011 391)

Statement Closed after initial enquiries Child protection 15-Jan-2026

Summary: We will not investigate Mrs X’s complaint about a children services’ safeguarding investigation. We are unlikely to find fault.

Kent County Council (25 012 017)

Statement Closed after initial enquiries Child protection 15-Jan-2026

Summary: We will not investigate this complaint about the Council’s involvement with Mr X’s family. There is not enough evidence of fault to warrant our involvement. In any case, it would have been reasonable for Mr X to raise his concerns during closely linked court proceedings.

Liverpool City Council (25 016 631)

Statement Closed after initial enquiries Child protection 15-Jan-2026

Summary: We will not investigate part of Miss X’s complaint about the Council’s child protection action relating to her when she was a child in the 1990s because the tests in our Assessment Code are not met. We will not investigate her complaint about data handling because the Information Commissioner’s Office is better placed to consider the matter.

London Borough of Bromley (24 015 728)

Statement Not upheld Child protection 14-Jan-2026

Summary: Miss X, who is disabled, complained the Council failed to put in place reasonable adjustments to enable her to fully engage in a child protection investigation. Miss X also complained the Council failed to carry out the investigation in line with the relevant law and guidance. I ended this investigation as Miss X has exercised her right to take some of the matters to court. There is not enough evidence of fault and other agencies are better placed to investigate the remaining parts of the complaint.