Mayor's Office for Policing and Crime (25 011 026)

Statement Closed after initial enquiries Child protection 06-Jan-2026

Summary: We cannot investigate Mrs X’s complaint about the Authority’s investigation into the actions of the local police because the issues complained about relate to the investigation of a reported crime, and the law says we cannot investigate.

Norfolk County Council (25 013 323)

Statement Closed after initial enquiries Child protection 06-Jan-2026

Summary: We will not investigate part of Mr X’s complaint about the removal of his child in early 2023 because the claimed injustice is not significant enough. We will not investigate Mr X’s complaint about the conduct of a social worker because the matter would be better considered by Social Work England.

North Northamptonshire Council (25 010 352)

Statement Closed after initial enquiries Child protection 06-Jan-2026

Summary: We will not investigate Mr X’s complaint about the action of the Council’s children’s services regarding his child before summer 2024 because the complaints are late. We will not investigate Mr X’s complaint about a safeguarding referral the Council received in summer 2024 because there is insufficient evidence of fault.

Devon County Council (25 010 595)

Statement Closed after initial enquiries Child protection 06-Jan-2026

Summary: We will not investigate this complaint about an assessment by Children’s Social Care because there is insufficient evidence of fault to justify an investigation, we could not achieve the outcome the complainant wants, and there is, therefore, no worthwhile outcome achievable.

Lancashire County Council (25 013 536)

Statement Not upheld Child protection 05-Jan-2026

Summary: The Council was not at fault. It considered Miss X’s safeguarding concerns and her request for the Council to provide accommodation for her child. The Council investigated and acted appropriately.

London Borough of Bexley (25 010 972)

Statement Closed after initial enquiries Child protection 03-Jan-2026

Summary: We will not investigate this complaint about the Council’s response to a safeguarding referral concerning the complainant’s family, and the content of a child and family assessment report. Our intervention would not lead to a different outcome and is not therefore warranted.

Devon County Council (25 003 549)

Statement Closed after initial enquiries Child protection 23-Dec-2025

Summary: We will not investigate this complaint about the conduct of a social worker and the adequacy of the resulting complaints process. Social Work England is better placed to consider social worker professional standards matters, and we could not add to the Council’s previous findings on the substantive issues.

South Tyneside Metropolitan Borough Council (25 011 333)

Statement Closed after initial enquiries Child protection 23-Dec-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled his safeguarding concerns about his children. This is because there is not enough evidence of fault.

Westminster City Council (25 014 920)

Statement Closed after initial enquiries Child protection 19-Dec-2025

Summary: We will not investigate Miss Y’s complaint about the actions of the Council’s children’s and housing services. The law prevents us from investigating complaints about the start of court action or what happened in court, and the earlier matters relate too closely to the court proceedings.

Stoke-on-Trent City Council (25 020 122)

Statement Closed after initial enquiries Child protection 17-Dec-2025

Summary: We will not investigate Ms X’s complaint about inaccurate information in a child and family assessment and the Council’s handling of her complaint about the matter. The Information Commissioner’s Office is better placed to consider the substantive matter and it is not a good use of our resources to investigate complaints handling on its own.