London Borough of Harrow (25 024 367)

Statement Closed after initial enquiries Child protection 01-Sep-2026

Summary: We cannot investigate Miss X’s complaint about children services matters which are not separable from court proceedings. The Information Commission and Social Work England are better placed to consider other aspects of her complaint. We are unlikely to find fault in the Council’s decisions to hold child protection plans.

Bath and North East Somerset Council (25 026 046)

Statement Closed after initial enquiries Child protection 01-Sep-2026

Summary: We will not investigate this complaint about the Council’s involvement in Mr X’s case when he was a child in the 1980s and 1990s. We could not carry out a fair investigation due to the passage of time. There is insufficient evidence of fault in the Council’s decision in 2024 not to investigate Mr X’s complaint.

Liverpool City Council (26 013 918)

Statement Closed after initial enquiries Child protection 31-Aug-2026

Summary: We will not investigate this complaint about the Council’s children’s services involvement with X’s family. This is because we cannot achieve the outcome that X is seeking.

City of Wolverhampton Council (26 000 859)

Statement Closed after initial enquiries Child protection 28-Aug-2026

Summary: We cannot investigate this complaint about the Council’s actions relating to the care of the complainant’s children. This is because the actions were in the course of, or related to, public law proceedings.

Warwickshire County Council (25 008 767)

Statement Closed after initial enquiries Child protection 26-Aug-2026

Summary: We will not investigate this complaint about the Council’s contact with Miss X’s family. This is because there is not enough evidence of fault to justify investigating, and further investigation would not lead to a different outcome.

London Borough of Lewisham (25 024 724)

Statement Upheld Child protection 26-Aug-2026

Summary: We have upheld Mrs X’s complaint about the Council’s refusal to consider her concerns about its failure to protect her from harm when she was a child. The Council has now agreed to consider whether it should investigate Mrs X’s complaint under the statutory complaint procedure. This provides a proportionate remedy for the injustice caused.

Suffolk County Council (25 025 197)

Statement Closed after initial enquiries Child protection 26-Aug-2026

Summary: We will not investigate this complaint about the Council's handling of a safeguarding referral. This is because there is insufficient evidence of fault in the Council's safeguarding decision-making. The Council has already acknowledged and apologised for the faults it identified. The Information Commissioner's Office is better placed to consider the remaining data protection concerns.

Bolton Metropolitan Borough Council (25 025 933)

Statement Closed after initial enquiries Child protection 26-Aug-2026

Summary: We will not investigate Mr X's complaint about the Council's involvement with his family following safeguarding concerns in 2024. The complaint is late and there is no good reason for us to consider it now.

London Borough of Waltham Forest (25 021 249)

Statement Closed after initial enquiries Child protection 25-Aug-2026

Summary: We will not investigate this complaint about how the Council dealt with an allegation of harm to a child. This is because there is not enough evidence of fault to justify investigating, any injustice has already been remedied by the Council and there is another body better placed to investigate.

Derbyshire County Council (25 024 880)

Statement Closed after initial enquiries Child protection 25-Aug-2026

Summary: We will not investigate this complaint about child protection action. The complaint has already been substantially upheld and investigation by the Ombudsman would not lead to a significantly different outcome.