Decision search
Your search has 50317 results
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Suffolk County Council (24 017 443)
Statement Closed after initial enquiries Child protection 07-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to a safeguarding concern relating to the complainant’s children. This is because investigation would not add anything significant to the response the Council has already made, or lead to a different outcome.
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East Sussex County Council (24 017 458)
Statement Upheld Charging 07-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council charging for social care provided. A further investigation by us would not lead to a different outcome.
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St Helens Metropolitan Borough Council (24 017 910)
Statement Closed after initial enquiries Planning applications 07-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.
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London Borough of Newham (24 018 443)
Statement Upheld Parking and other penalties 07-Mar-2025
Summary: We will not investigate Mr X’s complaint that the Council increased the amount of a penalty charge after he had paid it. This is because the Council has acknowledged its error and apologised to Mr X and it is unlikely we would recommend any further remedy.
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Bedford Borough Council (24 018 458)
Statement Closed after initial enquiries Other 07-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to remove the yellow lines on his road in 2015. The complaint lies outside our jurisdiction because it is late and I see no good reasons to exercise discretion to consider it now.
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Transport for London (24 018 491)
Statement Closed after initial enquiries Parking and other penalties 07-Mar-2025
Summary: We will not investigate Mr X’s complaint about Transport for London’s pursuit of payment for a penalty charge notice. This is because there is not enough evidence of fault by Transport for London.
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Statement Closed after initial enquiries Charging 07-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council sharing her personal information with a third party without her consent. This is because complaints about data matters such as this are best considered by the Information Commissioner’s Office.
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Wakefield City Council (24 019 498)
Statement Closed after initial enquiries Planning applications 07-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Statement Closed after initial enquiries Parking and other penalties 07-Mar-2025
Summary: We will not investigate this complaint about how the Council responded to complaints of obstructive parking as the complaint is made late and there are not good reasons to investigate now.
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London Borough of Wandsworth (23 017 554)
Statement Upheld Disabled children 07-Mar-2025
Summary: Ms X complains about delays by the Council and the Trust in completing an autism assessment for her child and for not fast‑tracking their assessment. We found fault with the initial referral, but the Trust has already remedied this. We also found fault with the triage panel meeting that led to some delay. We did not find fault by the Council and the Trust with how they considered Ms X’s fast‑track request. However, fault with a panel meeting led to some uncertainty about whether this could have been considered sooner. We have recommended the Trust and the Council take actions to address the faults and apologise for the distress caused to Ms X.