Decision search
Your search has 50710 results
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Leicester City Council (24 008 840)
Statement Closed after initial enquiries Allocations 29-Oct-2024
Summary: We will not investigate this complaint about the complainant’s need to move to a larger home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient evidence of fault by the Council, and we cannot achieve the outcome the complainant would like.
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Leicester City Council (24 010 896)
Statement Closed after initial enquiries Allocations 29-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision to restrict her ability to bid on properties, and its delayed response to her housing review request. There is not enough evidence of fault causing Miss X a significant enough injustice to justify investigating.
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Buckinghamshire Council (24 010 905)
Statement Closed after initial enquiries Traffic management 29-Oct-2024
Summary: We will not investigate Mr X’s complaint about the use of an area of open green space as a car park. This is because it is the Parish Council which owns the land and it is not the Council’s responsibility to enforce private deeds, byelaws and covenants relating to use of the land.
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Stevenage Borough Council (24 010 989)
Statement Closed after initial enquiries Planning applications 29-Oct-2024
Summary: We will not investigate this complaint about planning delays and a refusal of a planning application as there is a right of appeal to a Planning Inspector.
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London Borough of Waltham Forest (24 011 584)
Statement Closed after initial enquiries Parking and other penalties 29-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to grant consent for a dropped kerb. This is because there is insufficient evidence of fault by the Council.
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Leicestershire County Council (24 013 270)
Statement Closed after initial enquiries Highway repair and maintenance 29-Oct-2024
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Northumberland County Council (24 013 289)
Statement Closed after initial enquiries Highway repair and maintenance 29-Oct-2024
Summary: We will not investigate Mr X’s complaint about damage to his car. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect Mr X to go to court to determine the Council’s liability for the damage to his car.
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Cumberland Council (24 013 351)
Statement Closed after initial enquiries Other 29-Oct-2024
Summary: We will not investigate this complaint about the Council’s delay in providing information to Mr X. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient evidence of injustice to warrant an Ombudsman investigation.
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Colchester City Council (24 002 414)
Statement Not upheld Other 29-Oct-2024
Summary: X complained about a letter they received from the Council which they say left them scared. We decided not to investigate this complaint further, as we were unlikely to find fault, recommend a remedy or reach any other meaningful outcome.
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Sheffield City Council (23 015 273)
Statement Upheld Assessment and care plan 29-Oct-2024
Summary: Mrs Y complains about how the Council dealt with her mother’s National Health Service(NHS) joint package of health and social care and her care charges. There was fault by the Council which caused injustice to Mrs X and Mrs Y. The Council has agreed to remedy the outstanding injustice caused to Mrs Y.