Decision search
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Statement Closed after initial enquiries Councillor conduct and standards 30-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because the complainant has not suffered any significant injustice.
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North Northamptonshire Council (24 008 515)
Statement Upheld Special educational needs 30-Oct-2024
Summary: We have upheld this complaint because the Council delayed carrying out an Education Health and Care (EHC) needs assessment. The Council has agreed to resolve the complaint by apologising and offering to make a suitable payment to the complainant to remedy the injustice this caused. We cannot investigate the Council’s decision to name a mainstream school in the final EHC Plan, because the complainant has used their right of appeal to a tribunal.
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Bolton Metropolitan Borough Council (24 008 617)
Statement Closed after initial enquiries Enforcement 30-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against breaches of planning control and for failing to keep the complainant updated. There is not enough evidence of fault in the way the Council made its decision not to take enforcement action. And we do not consider the failure to update the complainant caused a significant personal injustice.
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Sheffield City Council (24 008 720)
Statement Closed after initial enquiries Other 30-Oct-2024
Summary: We will not investigate this complaint about a Social Worker who was involved in child protection proceedings. There is not enough evidence of fault to justify our involvement.
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Liverpool City Council (24 009 957)
Statement Closed after initial enquiries Council tax 30-Oct-2024
Summary: We will not investigate this complaint about a Liability Order as there is insufficient injustice to warrant investigation and the Council has acted to remedy the matter.
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Mayor's Office for Policing and Crime (24 009 983)
Statement Closed after initial enquiries Other 30-Oct-2024
Summary: We cannot investigate this complaint about the Mayor’s Office oversight of the Metropolitan Police. This is because we do not have proper consent for Mr K to represent Ms L, but even if we did we cannot investigation the actions of any policing body in connection with the investigation or prevention of crime.
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Knowsley Metropolitan Borough Council (24 010 343)
Statement Closed after initial enquiries Allocations 30-Oct-2024
Summary: We will not investigate Miss X’s complaint about her priority on the Council’s housing register. This is because there is insufficient evidence of fault by the Council in the way it made its decision.
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North Northamptonshire Council (24 010 586)
Statement Closed after initial enquiries Council tax 30-Oct-2024
Summary: We will not investigate this complaint about a council tax dispute because the complainant has a right of appeal to the Valuation Tribunal about the issue of council tax liability and because the complaint is made late
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Ashford Borough Council (24 009 174)
Statement Closed after initial enquiries Allocations 30-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision that Ms X is not a Qualifying Person under its Housing Lettings Policy. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Statement Closed after initial enquiries Other 30-Oct-2024
Summary: We will not investigate this complaint about the Council’s report written as part of court proceedings. The law prevents us from doing so.