Decision search
Your search has 54124 results
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Statement Closed after initial enquiries Noise 17-Aug-2025
Summary: We will not investigate this complaint about how the Council failed to respond properly to unacceptable noise from a nearby business. This is because it is unlikely we would find fault.
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Staffordshire County Council (25 001 982)
Statement Closed after initial enquiries Other 17-Aug-2025
Summary: We will not investigate this complaint about how a care provider organises care provision. This is because it is unlikely we would find fault in the Council’s actions. In addition, there is no evidence to suggest Mr X has been caused a significant personal injustice.
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Sheffield City Council (25 001 991)
Statement Closed after initial enquiries Other 17-Aug-2025
Summary: We will not investigate Miss X’s complaint about the Council’s commissioning process and care provided in a Council commissioned rehabilitation centre. This is because the complaint is late.
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London Borough of Barnet (25 002 030)
Statement Closed after initial enquiries Traffic management 17-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of his reports of speeding buses. This is because the Council has undertaken a study to determine what it should do about the issue and it is unlikely investigation would achieve anything more for Mr X.
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Statement Closed after initial enquiries Disabled facilities grants 17-Aug-2025
Summary: We will not investigate Mr X’s complaints that the Council mismanaged the Disabled Facilities Grant process leading to delays in work being completed. There is not enough evidence of fault or injustice to warrant an investigation.
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Wakefield City Council (25 002 186)
Statement Closed after initial enquiries Refuse and recycling 17-Aug-2025
Summary: We will not investigate this complaint about a missed bin collection. There is nothing worthwhile to be achieved through further investigation.
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Durham County Council (25 002 321)
Statement Closed after initial enquiries Other 17-Aug-2025
Summary: We will not investigate this complaint about the actions of the Council’s Enforcement Agent. There is not enough evidence of fault to justify our involvement.
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West Northamptonshire Council (25 002 388)
Statement Upheld Special educational needs 16-Aug-2025
Summary: We have upheld this complaint about the Council’s failure to issue an Education Health and Care plan for the complainant’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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Leeds City Council (25 002 975)
Statement Closed after initial enquiries School transport 15-Aug-2025
Summary: We will not investigate this complaint about the decision to refuse the complainant’s appeal against the type of home to school transport awarded for her son. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Essex County Council (25 003 440)
Statement Upheld Special educational needs 15-Aug-2025
Summary: We have upheld this complaint about the Council’s failure to issue an Education Health and Care plan for the complainant’s son within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.