Decision search
Your search has 56567 results
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London Borough of Camden (25 006 211)
Statement Closed after initial enquiries Homelessness 14-Oct-2025
Summary: We will not investigate Ms X’s complaint about this Council’s lack of support when she fled domestic abuse. There is insufficient evidence of fault to justify our involvement.
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Epsom & Ewell Borough Council (25 006 221)
Statement Closed after initial enquiries Council tax 14-Oct-2025
Summary: We cannot investigate this complaint about the Council’s court recovery action over unpaid council tax. We cannot investigate complaints about matters which have been subject to Court proceedings.
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London Borough of Tower Hamlets (25 006 332)
Statement Closed after initial enquiries Allocations 14-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.
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Epping Forest District Council (25 006 361)
Statement Closed after initial enquiries Allocations 14-Oct-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Wiltshire Council (25 006 366)
Statement Closed after initial enquiries Child protection 14-Oct-2025
Summary: We will not investigate Mr X’s complaint about his contact arrangements with his children. There is no evidence of fault to justify our involvement because the Council has not previously been involved in the arrangements for Mr X’s children. It would be reasonable for Mr X to ask the court to decide on and formalise his contact arrangements as neither we nor the Council have the power to do so.
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Staffordshire County Council (25 006 371)
Statement Closed after initial enquiries Child protection 14-Oct-2025
Summary: We will not investigate this complaint about the Council’s involvement with care arrangements of a child. This is because these matters have been, or could reasonably be, mentioned in court proceedings.
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Royal Borough of Kingston upon Thames (25 008 063)
Statement Closed after initial enquiries Housing benefit and council tax benefit 14-Oct-2025
Summary: We will not investigate this complaint about a housing benefit overpayment and the Council’s advice regarding claiming council tax support. This is because there is insufficient injustice regarding the overpayment. The council tax support complaint is late and there are no good reasons for this.
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Lancashire Fire & Rescue Service (25 010 728)
Statement Closed after initial enquiries Other 14-Oct-2025
Summary: We will not investigate this complaint about the Authority’s handling of a complaint relating to one of its employees. This is because the law does not allow us to investigate employment matters. And because we cannot consider the substantive issues, there is no worthwhile outcome achievable by us investigating the Authority’s response.
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Stevenage Borough Council (25 010 999)
Statement Closed after initial enquiries Other 14-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s disclosure of his personal details on its website. This is because the complaint concerns a data breach and is a matter best placed for the Information Commissioner’s office to consider.
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Statement Closed after initial enquiries Councillor conduct and standards 14-Oct-2025
Summary: We will not investigate how the Council dealt with a councillor conduct complaint as the complainant is not caused a level of personal injustice that would justify our further involvement.