Decision search
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West Northamptonshire Council (25 005 694)
Statement Closed after initial enquiries Highway repair and maintenance 14-Oct-2025
Summary: We will not investigate this complaint about highway maintenance, particularly blocked gullies. The complainant has not suffered a significant injustice as a result of the alleged fault, and it is reasonable to expect him to use the alternative court remedy to address his highway maintenance concerns.
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Wyre Forest District Council (25 005 814)
Statement Closed after initial enquiries Noise 14-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to properly respond to Mrs X’s reports of noise nuisance. This is because there is not enough evidence of fault to justify investigating.
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Suffolk County Council (25 002 207)
Statement Closed after initial enquiries Other 14-Oct-2025
Summary: We will not investigate this complaint about the Council’s comments on a planning application because they did not affect the outcome or cause the complainant significant injustice.
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West Northamptonshire Council (25 003 349)
Statement Closed after initial enquiries Rights of way 14-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s response to her reports of obstructive parking in her road. There is insufficient evidence of fault and we could not achieve what she wants. If Ms X considers the Council’s position to be unlawful, this is better considered by a court.
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Herefordshire Council (25 003 516)
Statement Closed after initial enquiries Assessment and care plan 14-Oct-2025
Summary: We will not investigate this complaint about the Council refusing a reasonable adjustment under the Equality Act 2010. There is not enough evidence of fault. The Council considered the request, explained its reason to refuse, and offered an alternative. The Ombudsman cannot decide the Council has breached the Equality Act, the complainant can make a claim of disability discrimination to court.
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Leeds City Council (25 004 706)
Statement Closed after initial enquiries Homelessness 14-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled his housing application. This is because further investigation is unlikely to lead to a different outcome.
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Knowsley Metropolitan Borough Council (25 005 982)
Statement Closed after initial enquiries Disabled facilities grants 14-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision not to progress a disabled facilities grant application. There is not enough evidence of fault by the Council to warrant our involvement.
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South Norfolk District Council (25 006 043)
Statement Closed after initial enquiries Enforcement 14-Oct-2025
Summary: We will not investigate this complaint about planning enforcement because there is insufficient evidence of fault by the Council and part of the complaint is out of time.
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Statement Closed after initial enquiries Child protection 14-Oct-2025
Summary: We will not investigate Miss X’s complaint the Council fraudulently put her signature into a child protection document. There is not enough evidence of fault to justify our involvement.
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London Borough of Brent (25 006 148)
Statement Closed after initial enquiries Building control 14-Oct-2025
Summary: We will not investigate this complaint that the Council failed to correctly inspect Ms X’s neighbour’s electrical wiring. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.