Decision search
Your search has 57130 results
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Greensleeves Homes Trust (25 017 430)
Statement Upheld Residential care 30-Mar-2026
Summary: We will not investigate Miss X’s complaint about how the Care Home responded to her father, Mr Y, becoming acutely unwell. This is because the Care Provider accepted it acted with fault, implemented service improvements to prevent a recurrence of fault and apologised to Miss X which was appropriate. We therefore could not add to its previous investigation.
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Woking Borough Council (25 017 464)
Statement Closed after initial enquiries Land 30-Mar-2026
Summary: We will not investigate this complaint about the Council’s transfer of housing and land. The law prevents us investigating.
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Kent County Council (25 017 670)
Statement Closed after initial enquiries Other 30-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s involvement in a new development which has resulted in the narrowing of a road in his area. There is not enough evidence of Council fault, nor sufficient significant personal injustice caused to him by the matters complained of, to warrant an investigation. We also cannot achieve the outcome he wants from his complaint.
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North Devon District Council (25 017 729)
Statement Closed after initial enquiries Enforcement 30-Mar-2026
Summary: We cannot investigate this complaint about planning enforcement action taken by the Council since 2016. The matter has been subject to court proceedings and we have no jurisdiction to investigate.
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Wigan Metropolitan Borough Council (25 017 843)
Statement Closed after initial enquiries Trees 30-Mar-2026
Summary: We will not investigate this complaint about the Council’s alleged failure to cut back the overgrown trees near Mr X’s property. This is because the complaint is late and there are no good reasons for this.
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Brighton & Hove City Council (25 018 112)
Statement Closed after initial enquiries Other 30-Mar-2026
Summary: We will not investigate this complaint about how the Council are dealing with electric vehicle charging in the local area. This is because the complaint is late and there are no good reasons to exercise discretion to investigate. The complainant has also not suffered significant personal injustice and it is unlikely we could add to the Council’s response.
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Kent County Council (25 018 135)
Statement Closed after initial enquiries Traffic management 30-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to introduce a temporary speed restriction on a dual carriageway. Mr X has not suffered a significant personal injustice which would warrant our involvement.
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Liverpool City Council (25 018 370)
Statement Closed after initial enquiries Residential care 30-Mar-2026
Summary: We will not investigate this complaint about the standard of care Mr X received in a residential home. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.
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Royal Borough of Greenwich (25 018 754)
Statement Closed after initial enquiries Licensing 30-Mar-2026
Summary: We will not investigate Mrs B’s complaint about the Council’s decisions to issue a fine and notices to complete works on her rental property. It was reasonable for her to use her appeal rights. We will also not investigate how the Council inspected her property for hazards. There is not enough evidence of fault to justify investigation.
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Liverpool City Council (25 018 875)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her dropped kerb application and parking near her home. There is not enough evidence of fault to justify investigation.