London Borough of Barnet (26 003 440)

Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Aug-2026

Summary: We will not investigate this complaint about a housing benefit overpayment because it is out of time and there was a right of appeal to a tribunal.

Birmingham City Council (26 012 461)

Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Aug-2026

Summary: We will not investigate this complaint about a housing benefit overpayment. It is reasonable to expect Mr X to use the alternative remedy available to him and appeal to the independent benefits tribunal (the First-Tier Tribunal).

Bolton Metropolitan Borough Council (25 027 908)

Statement Closed after initial enquiries Housing benefit and council tax benefit 05-Aug-2026

Summary: We will not investigate this complaint about the Council’s refusal to implement a Benefits Tribunal decision. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate.

London Borough of Enfield (25 026 282)

Statement Closed after initial enquiries Housing benefit and council tax benefit 23-Jul-2026

Summary: We will not investigate this complaint about a housing benefit decision and appeal. This is because the complaint is late and there are no good reasons for this.

London Borough of Redbridge (26 010 869)

Statement Closed after initial enquiries Housing benefit and council tax benefit 22-Jul-2026

Summary: We will not investigate this complaint about housing related matters affecting X. The law does not allow us to consider part of the complaint about the Council’s actions as a registered social housing provider. Another part of the complaint about a discretionary housing payment is late. Additionally, there is not enough evidence of fault in how the Council considered a recent application for discretionary support.

London Borough of Barking & Dagenham (26 010 478)

Statement Closed after initial enquiries Housing benefit and council tax benefit 20-Jul-2026

Summary: We will not investigate this complaint about Housing Benefit overpayment. The complaint is late and there are no good reasons to exercise discretion to consider it now.

London Borough of Hackney (25 023 445)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Jul-2026

Summary: We will not investigate this complaint about the Council's management of Miss X's temporary accommodation and Housing Benefit account, which led to rent arrears. This is because the matters she complains about are subject to statutory rights of review and appeal, either to a tribunal or the court.

Trafford Council (25 026 311)

Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Jul-2026

Summary: We will not investigate this complaint about a housing benefit overpayment and appeal delays. This is because the complaint is late and there is no good reason for this. And even if we were to investigate, it is likely we would consider the Council has taken suitable action.

Derbyshire Dales District Council (26 005 851)

Statement Closed after initial enquiries Housing benefit and council tax benefit 12-Jul-2026

Summary: We will not investigate this complaint about the Council’s administrative fault in relation to a refusal of housing benefit. This is because there is no significant injustice separable to the decision that is subject to a Tribunal appeal.

Rotherham Metropolitan Borough Council (25 017 971)

Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Jul-2026

Summary: We will not investigate this complaint about data protection. This is because the Information Commissioner Office would be best placed to consider this complaint.