London Borough of Barnet (25 027 273)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Aug-2026

Summary: We will not investigate this complaint about a discretionary housing payment decision. This is because there is not enough evidence of fault by the Council to warrant investigation.

London Borough of Haringey (26 013 142)

Statement Closed after initial enquiries Housing benefit and council tax benefit 13-Aug-2026

Summary: We will not investigate this complaint about the recovery of housing benefit overpayments. This is because the complaint is made late.

Solihull Metropolitan Borough Council (25 026 476)

Statement Closed after initial enquiries Housing benefit and council tax benefit 12-Aug-2026

Summary: We will not investigate this complaint about local housing allowance and discretionary housing payments. Local housing allowance is not an administrative function of the council, and the remaining injustice is not significant enough to warrant an investigation.

Birmingham City Council (26 012 461)

Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Aug-2026

Summary: We will not investigate this complaint about a housing benefit overpayment. It is reasonable to expect Mr X to use the alternative remedy available to him and appeal to the independent benefits tribunal (the First-Tier Tribunal).

London Borough of Barnet (26 003 440)

Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Aug-2026

Summary: We will not investigate this complaint about a housing benefit overpayment because it is out of time and there was a right of appeal to a tribunal.

Bolton Metropolitan Borough Council (25 027 908)

Statement Closed after initial enquiries Housing benefit and council tax benefit 05-Aug-2026

Summary: We will not investigate this complaint about the Council’s refusal to implement a Benefits Tribunal decision. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate.

London Borough of Enfield (25 026 282)

Statement Closed after initial enquiries Housing benefit and council tax benefit 23-Jul-2026

Summary: We will not investigate this complaint about a housing benefit decision and appeal. This is because the complaint is late and there are no good reasons for this.

London Borough of Redbridge (26 010 869)

Statement Closed after initial enquiries Housing benefit and council tax benefit 22-Jul-2026

Summary: We will not investigate this complaint about housing related matters affecting X. The law does not allow us to consider part of the complaint about the Council’s actions as a registered social housing provider. Another part of the complaint about a discretionary housing payment is late. Additionally, there is not enough evidence of fault in how the Council considered a recent application for discretionary support.

London Borough of Barking & Dagenham (26 010 478)

Statement Closed after initial enquiries Housing benefit and council tax benefit 20-Jul-2026

Summary: We will not investigate this complaint about Housing Benefit overpayment. The complaint is late and there are no good reasons to exercise discretion to consider it now.

London Borough of Hackney (25 023 445)

Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Jul-2026

Summary: We will not investigate this complaint about the Council's management of Miss X's temporary accommodation and Housing Benefit account, which led to rent arrears. This is because the matters she complains about are subject to statutory rights of review and appeal, either to a tribunal or the court.