London Borough of Enfield (25 018 689)

Statement Closed after initial enquiries Council tax 31-Mar-2026

Summary: We cannot investigate this complaint about the Council’s handling of Mrs X’s disabled band reduction application. This is because Mrs X has appealed to the Valuation Tribunal. It is not proportionate to investigate Mrs X’s complaint about the Council’s complaint handling faults.

Tandridge District Council (25 018 928)

Statement Closed after initial enquiries Council tax 31-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a council tax debt. The complaint is late and there is not enough evidence of fault by the Council in its more recent actions to warrant investigation.

Luton Borough Council (25 020 284)

Statement Closed after initial enquiries Council tax 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council incorrectly closing his council tax account because there is insufficient injustice to justify investigating.

West Northamptonshire Council (25 011 714)

Statement Closed after initial enquiries Council tax 30-Mar-2026

Summary: We will not investigate Mr X’s complaint about how the Council managed his council tax. The law prevents us from investigating matters that have been considered in court. There is insufficient evidence of fault by the Council prior to it beginning court proceedings to obtain a liability order.

London Borough of Barking & Dagenham (25 015 309)

Statement Closed after initial enquiries Council tax 30-Mar-2026

Summary: We will not investigate this complaint about council tax liability. The complainant has appealed to the Valuation Tribunal and we cannot investigate. We will not investigate other parts of the complaint. There is not enough evidence of fault or the complaint is late.

Bolton Metropolitan Borough Council (25 019 865)

Statement Closed after initial enquiries Council tax 30-Mar-2026

Summary: We will not investigate this complaint about a Council tax premium because it was withdrawn by the complainant.

London Borough of Hillingdon (25 020 318)

Statement Closed after initial enquiries Council tax 30-Mar-2026

Summary: We will not investigate Miss X’s complaint about council tax reductions and discounts. Miss X can appeal to the Valuation Tribunal and it is reasonable to expect her to do so.

Stoke-on-Trent City Council (25 020 639)

Statement Closed after initial enquiries Council tax 30-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council applying an empty home tax premium to his home or its recovery action. It is reasonable for him to appeal to the Valuation Tribunal. The Council is entitled to continue recovery action until then.

St Helens Metropolitan Borough Council (25 018 389)

Statement Closed after initial enquiries Council tax 29-Mar-2026

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

London Borough of Barnet (25 018 611)

Statement Closed after initial enquiries Council tax 29-Mar-2026

Summary: We will not investigate this complaint about the Council’s failure to issue Miss X with a council tax bill within a timely manner. This is because the Valuation Tribunal would be better placed to investigate this complaint.