Nottingham City Council (25 005 326)

Statement Closed after initial enquiries Council tax 17-Mar-2026

Summary: We will not investigate this complaint about the Council holding Mr X liable for unpaid council tax he says he is not responsible for, the Council failing to provide benefits Mr X says he is entitled to and failing to provide information he has requested. This is because the Valuation Tribunal and the Information Commissioner’s Office are best placed to deal with this complaint.

London Borough of Hackney (25 014 760)

Statement Closed after initial enquiries Council tax 17-Mar-2026

Summary: We will not investigate this complaint about the Council holding Miss X liable for council tax at a property she says she has never occupied. This is because this is a matter best placed for the Valuation Tribunal.

Birmingham City Council (25 016 221)

Statement Closed after initial enquiries Council tax 17-Mar-2026

Summary: We will not investigate Mr X’s complaint about liability for Council Tax because it is reasonable to expect him to appeal to the Valuation Tribunal.

London Borough of Newham (25 016 904)

Statement Closed after initial enquiries Council tax 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s council tax enforcement action. This is because there is not enough evidence of fault by the Council to warrant investigation. We cannot investigate court proceedings, and Ms X can refer to The Information Commissioner about her request for evidence of the enforcement agent’s visit.

North Yorkshire Council (25 017 235)

Statement Closed after initial enquiries Council tax 17-Mar-2026

Summary: We will not investigate this complaint about an outstanding council tax balance. Mr X’s claimed injustice is not significant enough to justify our involvement.

London Borough of Croydon (25 017 483)

Statement Closed after initial enquiries Council tax 17-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of Miss X’s council tax account. This is because an investigation would be unlikely to find fault with the Council’s actions.

London Borough of Barnet (25 003 676)

Statement Closed after initial enquiries Council tax 16-Mar-2026

Summary: We will not investigate this complaint about a council tax single person discount. Most of the complaint is late, and more recently there is not enough evidence of fault by the Council to justify investigation. It was reasonable to expect Ms X to appeal regarding the Council’s single person discount decision.

Sandwell Metropolitan Borough Council (25 015 605)

Statement Closed after initial enquiries Council tax 16-Mar-2026

Summary: We will not investigate Miss X’s complaint about the handling of her council tax account. We do not have the power to investigate matters that have been considered in court.

North Yorkshire Council (25 006 644)

Statement Upheld Council tax 13-Mar-2026

Summary: We did not find fault with the Council for passing the debt to an enforcement agent. We also did not find fault with the enforcement agent acting on the Council’s behalf during the debt collection visit. We did find fault with the Council providing misleading information to Mr X in March 2025, but this did not cause a significant personal injustice to Mr X.

Sandwell Metropolitan Borough Council (25 015 821)

Statement Closed after initial enquiries Council tax 13-Mar-2026

Summary: We cannot investigate this complaint about what took place at court or the granting of a council tax liability order as these matters are not within our remit. We will not investigate recovery action taken by the Council as it is unlikely we will find fault.