London Borough of Croydon (25 008 571)

Statement Closed after initial enquiries Council tax 04-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Council issuing a court summons to recover unpaid council tax. We cannot investigate the start of court action, and there is not enough evidence of fault in the Council’s actions before issuing the court summons to justify us investigating.

London Borough of Ealing (25 012 717)

Statement Closed after initial enquiries Council tax 04-Nov-2025

Summary: We will not investigate this complaint about a Council tax bill because there is a right of appeal to a Valuation Tribunal.

Cumberland Council (25 017 872)

Statement Closed after initial enquiries Council tax 04-Nov-2025

Summary: We will not investigate Mrs B’s complaint about the Council charging a council tax premium for second homes. This is because the law says such decisions can only be challenged by judicial review. And, it is reasonable for Mrs B to put in an appeal to the Valuation Tribunal against the Council’s decision to apply this premium to her property.

Redcar & Cleveland Council (25 007 478)

Statement Closed after initial enquiries Council tax 03-Nov-2025

Summary: We will not investigate Miss X complaint about the Council using an Attachment of Earnings Order to collect Council Tax arrears. Miss X has known about this for more than 12 months and we should not disapply the 12 month rule.

London Borough of Haringey (25 012 527)

Statement Closed after initial enquiries Council tax 03-Nov-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

Newcastle-under-Lyme Borough Council (25 007 572)

Statement Closed after initial enquiries Council tax 31-Oct-2025

Summary: We will not investigate this complaint about the Council taking recovery action through enforcement agents for unpaid council tax. There is insufficient evidence of fault which would warrant an investigation.

Leicester City Council (25 001 177)

Statement Not upheld Council tax 30-Oct-2025

Summary: Mr X complained the Council refunded £505.84 after it revised his council tax bill, instead of the £577.84 overpayment he was due. He said this left him £72 short. We found no fault in the Council’s actions.

London Borough of Waltham Forest (25 006 586)

Statement Closed after initial enquiries Council tax 30-Oct-2025

Summary: We will not investigate Mr X’s complaint that the Council could not trace his Council Tax payment. This is because it is unlikely we could add to the Council’s previous investigation.

Medway Council (25 011 056)

Statement Closed after initial enquiries Council tax 29-Oct-2025

Summary: We will not investigate this complaint about a Council tax premium and listing advice because there is a right of appeal to a Valuation Tribunal and there is insufficient evidence of fault by the Council.

Birmingham City Council (25 007 006)

Statement Closed after initial enquiries Council tax 28-Oct-2025

Summary: We will not investigate this complaint about council tax liability. Mr X can appeal to the Valuation Tribunal, and it is reasonable to expect him to do this. For the other parts of Mr X’s complaint, we could not add to the Council’s investigation, and we cannot achieve the outcome he seeks.