Wokingham Borough Council (24 017 575)

Statement Closed after initial enquiries Council tax 27-Jan-2026

Summary: We will not investigate this complaint about council tax banding and recovery action as it is unlikely we will find fault by the Council.

Welwyn Hatfield Borough Council (25 012 315)

Statement Closed after initial enquiries Council tax 27-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax account. If he disputes his council tax liability, he has a right of appeal to a tribunal. Further investigation would not lead to a different outcome and any dispute about payments made by Mr X to his landlord is a private matter.

Woking Borough Council (25 012 967)

Statement Closed after initial enquiries Council tax 27-Jan-2026

Summary: We will not investigate this complaint about the Council issuing a summons for unpaid Council Tax on Mr X’s account. This is because an investigation would be unlikely to find fault with the Council’s actions.

Northumberland County Council (25 010 760)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate this complaint about council tax and complaint handling. This is because there is no significant injustice outstanding that warrants our involvement.

Brighton & Hove City Council (25 018 293)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate this complaint about Council tax liability because there is insufficient evidence of fault by the Council. There is also a right of appeal to a Valuation Tribunal.

West Lancashire Borough Council (25 019 616)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council. The lack of services of which he complains affects all or most of the population.

Ashfield District Council (25 024 519)

Statement Closed after initial enquiries Council tax 26-Jan-2026

Summary: We will not investigate Miss B’s complaint that the Council has wrongly applied an empty property council tax premium to her property. This is because it is reasonable for Miss B to put in an appeal to the Valuation Tribunal.

Chelmsford City Council (25 014 022)

Statement Closed after initial enquiries Council tax 23-Jan-2026

Summary: We will not investigate this complaint about the Council’s communication regarding a second home council tax premium. This is because the injustice is not significant enough to justify our involvement. There is not enough evidence of fault in other matters to warrant investigation.

Cornwall Council (25 017 958)

Statement Closed after initial enquiries Council tax 23-Jan-2026

Summary: We will not investigate Ms X’s complaint about the council tax banding of her property. This is because she can appeal to the Valuation Tribunal and it is reasonable to expect her to do so.

London Borough of Islington (25 018 695)

Statement Upheld Council tax 23-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council’s delay in registering his property for council tax. This is because the Council has already apologised for the delay and offered a suitable remedy for the injustice caused.