Hartlepool Borough Council (25 015 593)

Statement Upheld Council tax 09-Jun-2026

Summary: We will not investigate this complaint about how the Council handled Ms X’s council tax. Part of the complaint is late and the Council has taken suitable action regarding more recent matters.

Leicester City Council (25 026 679)

Statement Closed after initial enquiries Council tax 09-Jun-2026

Summary: We will not investigate this complaint about the Council sending out a council tax debt letter to Mrs X in error. This is because further investigation would not lead to a different outcome and the injustice experienced is insufficient to warrant our involvement.

Mole Valley District Council (26 005 581)

Statement Closed after initial enquiries Council tax 09-Jun-2026

Summary: We will not investigate Miss B’s complaint about the Council charging a council tax premium on a property she inherited and is trying to sell. This is because it is reasonable for Miss B to put in an appeal to the Valuation Tribunal.

London Borough of Havering (26 007 005)

Statement Closed after initial enquiries Council tax 09-Jun-2026

Summary: We will not investigate Mr B’s complaint about council tax liability because it was reasonable for him to put in an appeal to the Valuation Tribunal.

Newcastle-under-Lyme Borough Council (25 023 265)

Statement Closed after initial enquiries Council tax 08-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s recovery of his council tax arrears. This is because the arrears have now been repaid in full and there is no further worthwhile outcome achievable by our investigation.

Liverpool City Council (25 024 378)

Statement Closed after initial enquiries Council tax 08-Jun-2026

Summary: We will not investigate Mr X’s complaint about council tax and enforcement. This is because we cannot investigate matters related to the start of court action. Also, there is not enough evidence of fault to justify investigating and there is another body better placed to consider his complaint.

Medway Council (25 025 004)

Statement Closed after initial enquiries Council tax 08-Jun-2026

Summary: We will not investigate this complaint about council tax support. This is because Ms X has used her right of appeal to the Valuation Tribunal.

Nottingham City Council (25 025 442)

Statement Closed after initial enquiries Council tax 08-Jun-2026

Summary: We will not investigate this complaint about council tax recovery. This is because there is not enough evidence of fault to justify investigating.

London Borough of Islington (26 007 050)

Statement Closed after initial enquiries Council tax 08-Jun-2026

Summary: We will not investigate Mr X’s and Mrs Y’s complaints about the Council’s handling of their council tax account. On some matters the injustice is not significant enough to justify us investigating. On other matters, investigation by us cannot achieve anything more.

London Borough of Waltham Forest (25 022 200)

Statement Closed after initial enquiries Council tax 07-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s council tax account after the Valuation Tribunal’s decision. This is because there is not enough evidence of fault to warrant investigation.