London Borough of Barnet (25 009 123)

Statement Closed after initial enquiries Council tax 25-Nov-2025

Summary: We will not exercise discretion to investigate this complaint about liability for council tax from 2022 and the Council’s application of exemptions to an account. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Salford City Council (25 010 424)

Statement Closed after initial enquiries Council tax 25-Nov-2025

Summary: We will not investigate this complaint about a council tax second home premium the Council applied to Mr X’s account. This is because it is reasonable to expect him to appeal. We cannot investigate the decision his property is two dwellings as it was made by the Valuation Office Agency, not the Council.

London Borough of Croydon (25 010 575)

Statement Closed after initial enquiries Council tax 25-Nov-2025

Summary: We will not investigate Mr X’s complaint about council tax liability. This is because he can appeal to the Valuation Tribunal about his liability. There is not enough evidence of fault by the Council to warrant investigation into the other parts of his complaint.

Ribble Valley Borough Council (25 007 640)

Statement Closed after initial enquiries Council tax 24-Nov-2025

Summary: We will not investigate Mr X’s complaint about council tax support. The complaint is late and there is insufficient evidence of fault.

London Borough of Hounslow (25 011 633)

Statement Closed after initial enquiries Council tax 24-Nov-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

Slough Borough Council (25 018 572)

Statement Closed after initial enquiries Council tax 24-Nov-2025

Summary: We will not investigate Ms B’s complaint that the Council has wrongly decided she does not qualify for a council tax single person discount. This is because it is reasonable for Ms B to put in an appeal to the Valuation Tribunal.

Manchester City Council (25 019 593)

Statement Closed after initial enquiries Council tax 24-Nov-2025

Summary: We will not investigate this complaint about the Council’s pursuit of Mrs X for council tax she disputes liability for. This is because it would be reasonable for Mrs X to refer this matter to the Valuation Tribunal.

Rushcliffe Borough Council (25 009 756)

Statement Closed after initial enquiries Council tax 21-Nov-2025

Summary: We will not investigate this complaint about council tax recovery action. We cannot investigate part of the complaint as it relates to court proceedings, and the law does not allow us to consider court action. Of the parts remaining the Council has investigated and we are satisfied with the actions the Council has taken to remedy any injustice.

Sefton Metropolitan Borough Council (25 014 496)

Statement Closed after initial enquiries Council tax 21-Nov-2025

Summary: We will not investigate this complaint about council tax liability. Mr X has used his right to appeal to the Valuation Tribunal. We cannot investigate actions relating to court proceedings. Mr X can raise complaints about data protection with the Information Commissioner’s Office.

Oldham Metropolitan Borough Council (25 018 321)

Statement Closed after initial enquiries Council tax 21-Nov-2025

Summary: We cannot investigate Miss D’s complaint about the Council’s handling of her council tax liability. This is because Miss D put in an appeal to the Valuation Tribunal.