Birmingham City Council (25 023 352)

Statement Closed after initial enquiries Council tax 18-May-2026

Summary: We will not investigate Mr X’s complaint about how the Council handled his council tax account. A further investigation is unlikely to achieve anything worthwhile.

Sandwell Metropolitan Borough Council (25 027 571)

Statement Closed after initial enquiries Council tax 18-May-2026

Summary: We will not investigate this complaint about Council tax because an appeal to a valuation tribunal has been used and the complaint is partly out of time. There is also insufficient evidence of fault by the Council.

London Borough of Enfield (25 027 989)

Statement Closed after initial enquiries Council tax 18-May-2026

Summary: We will not investigate this complaint about Council tax liability because a right of appeal to a valuation tribunal has been used.

Torridge District Council (25 010 195)

Statement Upheld Council tax 14-May-2026

Summary: We found fault with the Council for delays in setting up the Council Tax account in Ms X’s name. We also found fault with the Council delaying calculating and applying a Council Tax Reduction for Ms X. The Council agreed to apologise to Ms X and provide a symbolic financial gesture for the injustice its fault caused.

Adur District Council (25 020 182)

Statement Closed after initial enquiries Council tax 14-May-2026

Summary: We will not investigate this complaint about Mrs X’s council tax. It is reasonable to expect Mrs X to use her right of appeal to the Valuation Tribunal.

London Borough of Barnet (25 021 772)

Statement Closed after initial enquiries Council tax 14-May-2026

Summary: We will not investigate this complaint about Mr X’s council tax liability. This is because he has used his appeal right to the Valuation Tribunal.

Coventry City Council (25 021 880)

Statement Closed after initial enquiries Council tax 14-May-2026

Summary: We will not investigate this complaint about enforcement action to recover Council Tax debts. This is because part of the complaint is late and Mr X has not suffered significant injustice.

Isle of Wight Council (25 023 602)

Statement Closed after initial enquiries Council tax 14-May-2026

Summary: We will not investigate this complaint about a council tax summons. This because we cannot investigate court proceedings.

Cumberland Council (25 023 647)

Statement Closed after initial enquiries Council tax 14-May-2026

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax. This is because there is not enough evidence of fault by the Council to justify investigation.

Isle of Wight Council (25 016 198)

Statement Closed after initial enquiries Council tax 13-May-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr Y’s Council Tax account because there is insufficient evidence of fault in the Council’s actions.